• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

Write a Review

Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
See all photos
How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user lauries782
1 review
0 helpful votes
  • Send Message
March 20th, 2023
Verified purchase

Products have always been quality with fast delivery.

Reason I chose this business:

Liked what I saw.

Thumbnail of user catherinet610
1 review
0 helpful votes
  • Send Message
March 20th, 2023
Verified purchase

It was extremely easy to find what I wanted and order online

Thumbnail of user williamd3069
2 reviews
0 helpful votes
  • Send Message
September 29th, 2022
Verified purchase

Went well. Everything was straightforward and worked as advertised.

Thumbnail of user miltonc89
1 review
0 helpful votes
  • Send Message
June 23rd, 2022
Verified purchase

Easy hassle free service very satisfied with everything

Reason I chose this business:

Easy hassle free I've used them in the past great service

Thumbnail of user brianb3352
1 review
0 helpful votes
  • Send Message
June 22nd, 2022
Verified purchase

Fast, simple and a great installation guide video-helped to, sell the product.

Reason I chose this business:

Best fit for my needs

Thumbnail of user lillianm224
1 review
0 helpful votes
  • Send Message
September 29th, 2022
Verified purchase

All Good! I only needed one side ( for now), so this purchase was perfect!

Thumbnail of user terryl900
1 review
0 helpful votes
  • Send Message
March 20th, 2023
Verified purchase

Great products and delivery is quick! Will definitely keep shopping here! Thank you!

Thumbnail of user ricardog327
1 review
0 helpful votes
  • Send Message
March 19th, 2023
Verified purchase

Excellent customer support and service. Will always buy from extreme

Service
Value
Shipping
Returns
Quality
Thumbnail of user aliciaj250
1 review
0 helpful votes
  • Send Message
September 28th, 2022
Verified purchase

The install video with every item are very helpful.

Reason I chose this business:

I just wanted to try you guys out

Thumbnail of user richardv1067
1 review
0 helpful votes
  • Send Message
March 19th, 2023
Verified purchase

Part arrived sooner than expected, and it fit perfectly

Reason I chose this business:

They have the parts I need

Thumbnail of user duaneb218
2 reviews
0 helpful votes
  • Send Message
March 19th, 2023
Verified purchase

It was great dealing with this company. Will be ordering more stuff soon.

Thumbnail of user michaelt3389
1 review
0 helpful votes
  • Send Message
September 28th, 2022
Verified purchase

Everything always ships fast with no issues, customer service is perfect!

Reason I chose this business:

They always have what I need when needed

Thumbnail of user marky597
1 review
0 helpful votes
  • Send Message
September 27th, 2022
Verified purchase

Always have had a good experience shopping with Extreme Terrain.

Reason I chose this business:

Always good solid products and customer service.

Thumbnail of user harrisons109
1 review
0 helpful votes
  • Send Message
March 19th, 2023
Verified purchase

Great website. Super helpful videos and online support for vehicle.

Thumbnail of user darwina20
2 reviews
0 helpful votes
  • Send Message
March 19th, 2023
Verified purchase

Amazing product and actually received the order a day early. Works perfectly.

Thumbnail of user glennan6
1 review
0 helpful votes
  • Send Message
March 19th, 2023
Verified purchase

Putting lift on my jeep and was able to find everything I needed plus more!

Reason I chose this business:

One stop shopping, has everything anyone with a jeep will need or want

Thumbnail of user volodymyrz5
1 review
0 helpful votes
  • Send Message
March 19th, 2023
Verified purchase

I am always satisfied with their products. Highly recommend!

Thumbnail of user brianr1736
1 review
0 helpful votes
  • Send Message
June 22nd, 2022
Verified purchase

Easy to order, no problems at all the process was seamless

Thumbnail of user rubeni17
1 review
0 helpful votes
  • Send Message
March 19th, 2023
Verified purchase

Item worked as it was supposed to and instructional videos always help.

Reason I chose this business:

Quality and customer service.

Thumbnail of user mikem3781
1 review
0 helpful votes
  • Send Message
September 27th, 2022
Verified purchase

Honestly had an issue with first order. Rectified immediately.

Thumbnail of user karynf21
1 review
0 helpful votes
  • Send Message
September 27th, 2022
Verified purchase

Extremely easy order and delivery.
Prices were affordable

Reason I chose this business:

Went online looking for good prices and quick shipping

Thumbnail of user jamesh5710
1 review
0 helpful votes
  • Send Message
September 26th, 2022
Verified purchase

Website was very easy and helpful. Products were here in the blink of an eye(1 day). Just awesome.

Thumbnail of user traceyk174
1 review
0 helpful votes
  • Send Message
June 22nd, 2022
Verified purchase

Fast shipping! These look great! Seem waterproof but fit the seats perfectly

Thumbnail of user vickij179
1 review
0 helpful votes
  • Send Message
June 21st, 2022
Verified purchase

Ordered couple years ago great service and products

Thumbnail of user susans4821
1 review
0 helpful votes
  • Send Message
June 21st, 2022
Verified purchase

We got this a day early! Excellent service and easy to order

Reason I chose this business:

Had what we needed.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

How do I know I can trust these reviews about Extreme Terrain?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Extreme Terrain?