• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,379
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user ramels3
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

Very easy to make orders and delivery was fast excellent quality

Thumbnail of user laurenl654
1 review
0 helpful votes
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May 5th, 2022
Verified purchase

Shipped quickly and item as described. Will use this site again!

Quality
Thumbnail of user sallyc448
1 review
0 helpful votes
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May 5th, 2022
Verified purchase

Received my mat, worked great! Would definitely recommend!

Reason I chose this business:

This site popped up on google, definitely has quality items, with an abundance to choose from!

Reason I chose this product:

What I needed for the Jeep!

Quality
Thumbnail of user terryb912
2 reviews
0 helpful votes
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February 8th, 2023
Verified purchase
• Updated review

Great selection of products. Open box deals. Fast free shipping.

Reason I chose this business:

Open box items

XT has great products available and open box specials...
September 4th, 2022
Verified site experience
• Previous review

XT has great products available and open box specials along with great pricing, ex checkout and customer service support. 5 stars

Reason I chose this business:

Email offer

Thumbnail of user micheles1218
1 review
0 helpful votes
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February 8th, 2023
Verified purchase

Had a great experience with this company. Customer service was excellent. Thank you.

Thumbnail of user willu113
1 review
0 helpful votes
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February 8th, 2023
Verified purchase

Website is easy to use, and love the customer photos.

Reason I chose this business:

Easy to use website, prices are competitive

Thumbnail of user patrickm2183
1 review
0 helpful votes
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February 7th, 2023
Verified purchase

The fulfillment on my orders from Extreme Terrain have been wonderful and consistent!

Thumbnail of user reeds39
2 reviews
0 helpful votes
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August 28th, 2022
Verified purchase

Fast delivery and item as described works perfectly

Thumbnail of user brandons1110
1 review
0 helpful votes
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February 7th, 2023
Verified purchase

Nice parts will be putting on soon. Hopefully it fixes my wobble

Thumbnail of user rickl529
1 review
0 helpful votes
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February 6th, 2023
Verified purchase

Painless, look forward to receiving my order.

First time customer

Thumbnail of user mikep1908
1 review
0 helpful votes
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February 6th, 2023
Verified purchase

Ordered cooling system parts for my 07 wrangler. Best prices and fast delivery.

Thumbnail of user richardf2122
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Came on time and was everything I expected. No complaints

Thumbnail of user davidy827
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

Fast free shipping on orders over 75$ is hard to beat.

Quality
Thumbnail of user georgep1492
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Again, good parts and site helps to ensure right fit.

Reason I chose this business:

Right parts

Thumbnail of user jamesr4290
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Easy install and worked very well, better than the saggy netting

Reason I chose this business:

Just always do

Thumbnail of user brendanc154
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Easy shopping, fast shipping, good quality products.

Reason I chose this business:

Reasonable prices, good quality, good reviews

Thumbnail of user michaeln1739
2 reviews
0 helpful votes
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August 27th, 2022
Verified purchase

I was looking for a specific item and extreme terrain had it. Very satisfied with my order.

Reason I chose this business:

Had what I was looking for. Reasonable price and fast shipping.

Thumbnail of user harrelr
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Parts arrived on time, Packed well, and in good shape when I received them.

Reason I chose this business:

Good prices, and a great inventory of parts

Thumbnail of user karis214
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Our order was received the next day. Very fast shipping.

Thumbnail of user less165
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

Everything went smooth!
…………….:::.:::::….,,,,,,,,,,,,,,

Reason I chose this business:

They had what I wanted…

Thumbnail of user joelm629
2 reviews
0 helpful votes
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February 4th, 2023
Verified purchase

Fast and easy. Name brand products at a great price.

Reason I chose this business:

You have it in stock. That is great.

Thumbnail of user edwinb252
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

As always, my experience was excellent. Great communication, fast shipping and quality products.

Reason I chose this business:

Started using the company over 2 years ago for my Jeep products. Always satisfied so they are my go-to on-line place to shop.

Thumbnail of user ericd1369
1 review
0 helpful votes
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March 5th, 2023
Verified purchase

Purchased and received in time to replace before my trip.

Reason I chose this business:

Prior purchase and quality.

Thumbnail of user todde205
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Product was shipped as promised Awesome customer. Will be ordering again

Reason I chose this business:

Great Information and good prices

Thumbnail of user waynes804
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

Great sound from this product, I'm very pleased, thanks. I would recommend my purchase to anyone.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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