• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user wendyl924
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

The item was delivered promptly, but the item is bent. I will be returning it.

Reason I chose this business:

Got an email.

Thumbnail of user troyh460
1 review
0 helpful votes
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September 5th, 2024
Verified purchase
• Updated review

Call and asked a few questions about an up grade for my TJ Wrangler and we're very helpful!

Reason I chose this business:

Had what I needed!

Quick and easy!
March 6th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Just looking around

Thumbnail of user stanleyj156
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Took a chance on an open box bikini top item and it was in the condition described. Very happy with the purchase and delivery time

Thumbnail of user talondocs
TalonDoc S.
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Great shocks and Extreme Terrain shipped them quickly. Great Experience.

Reason I chose this business:

They had a great price on these fox shocks.

Thumbnail of user johnb13606
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Shipping was fast! I like it! Package was well packed! Awesome keep it up!

Reason I chose this business:

Prices look fair, easier to buy and more information of the what I’ve been looking for. Then other sites.

Thumbnail of user rubiconj
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Thick steel will protect the duel tank almost completely but exposed in some spots. Was missing 2 nuts for a bracket and no mounting place for the existing transfer case armor to bolt to. Needed to make my own via welding or drilling.

Reason I chose this business:

Heavy duty item needed and price was fair.

Thumbnail of user davidc9002
2 reviews
0 helpful votes
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September 21st, 2024
Verified purchase

The online process went well and the scheduling of install.

Thumbnail of user tylerm1006
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Everything was exactly as stated! Thank so much for everything.

Thumbnail of user camillep117
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

Easy shipping, easy install after like 4 YouTube videos lol

Reason I chose this business:

Best for my budget

Thumbnail of user christineh2458
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

My TJ project makes me no stranger to ordering parts online. Extreme Terrain is one of the top quality sites in my opinion. Great pricing, informative listings, prompt shipping, and customer service. I'm writing this review because they sent an email to make sure I received my order and was satisfied. Yes, I'm happy and will use Extreme Terrain any opportunity I can.

Reason I chose this business:

Their pricing and easy to use website.

Thumbnail of user christiannen
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Order was received promptly and in good condition. Just as described and fit perfectly.

Reason I chose this business:

Have had great experience with good quality products so far.

Thumbnail of user kellys2714
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

Order process was easy and payment options was great

Thumbnail of user latrells4
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

No problems with the order or the product.
Very pleased with the ease of ordering & the delivery.

Reason I chose this business:

Found online

Thumbnail of user haroldh606
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

They were very hard to install it took two people to install them

Reason I chose this business:

A friend of mine had ordered a set and I liked the way they looked

Thumbnail of user robrrtr
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Awesome easy and quick online made it easy to complete my order

Thumbnail of user tomg1538
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Ordering was easy and delivery very quick. Very satisfied.

Reason I chose this business:

Online shopping experience.

Thumbnail of user irfanj9
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

Ease of navigation and wide variety of rims. Better explanation of products.

Reason I chose this business:

Easy overall shopping experience. More choices of products and fairly decent prices.

Thumbnail of user christineb2924
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Items are in stock! They are broadening their catalog with adding Quake lights, but no fog lights yet…sigh! Items are shipped quickly and the reviews with custom built pictures are amazing!

Reason I chose this business:

The catalog is amazing!

Thumbnail of user markq575
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Everything went as expected… prompt delivery installed easily even though it arrived without install directions … video was sufficient for install …looks great.!

Thumbnail of user christiang442
2 reviews
0 helpful votes
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September 24th, 2024
Verified purchase
• Updated review

Love the products. Wish the mirrors didn't whistle in the wind though.

Reason I chose this business:

Go to for jeeps

I was off to a rocky start with them but they really...
June 24th, 2022
Verified site experience
• Previous review

I was off to a rocky start with them but they really turned it around.

Reason I chose this business:

Use credits

Thumbnail of user johnb13630
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

Item is being returned. The return is in process. Item is being returned. The return is in process.

Reason I chose this business:

Previous orders have been acceptable

Thumbnail of user petea348
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

Your representative was very helpful and professional and was very knowledgeable of the products

Thumbnail of user frankf1422
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

Fit as should and exactly as described. Quick delivery and updates

Reason I chose this business:

Found on internet

Thumbnail of user bedilionm
2 reviews
0 helpful votes
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October 14th, 2024
Verified purchase
• Updated review

Great stuff, easy shopping. Part are easy to install. Looks great.

Reason I chose this business:

Existing customer.

Canopy
July 1st, 2024
Verified purchase
• Previous review

All good great price. Now waiting on mounting hardware fro Go Fast Campers to attach to my camper top. Instructions from manufacturers sheet pretty sketchy.

Reason I chose this business:

Easy shopping, quick delivery. Big selection.

Thumbnail of user timk1004
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Fast and delivery and nice selection of items to choose from

Reason I chose this business:

I’ve saw some YouTube videos when researching items for another jeep I previously owned.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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