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    Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 10,145 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 5th among Auto Parts sites.

  • Quality
    258

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 83.8%
Positive
3,488
Neutral
186
Negative
486
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41,979 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“Under rated”

Gilbert R.
11/27/24

Better than rubicon express. Smooth ride, I've had other shocks and springs set ups and so far they Clayton's are my go to. Maybe I'll try trailer next. But I feel that Clayton isn't talked about enough. All you hear is rubicon express this and old man emu that. Get the Clayton's, call it a day.

Date of experience: 11/17/24
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Top Critical Review

“Double charged me”

Chris G.
11/30/24

I got a phone call sunday from E.T. Salesman. He gave a a quote on 5 tires 5 rim package. I expected the deal and purchased. Money came out of my account. Then Monday morning I get message from my bank I'm over drawn by 1200$ it took 3 days to get my money back calling every day. Absolutely a mess. Three overdrafts fees later. O but here is a 20 dollar voucher for your next order they said. You can take that voucher and stick it up your@$$.

Date of experience: 11/20/24
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Reviews (10,145)

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Reviews that mention popular keywords

customer service (770) shopping experience (96) quality product (140) return process (30) box item (35)
Thumbnail of user karent2027
Texas
1 review
0 helpful votes
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October 6th, 2022
Verified purchase

Box was in tack can't rate the purchase as it is not installed

Reason I chose this business:

Easy to find item I was looking for

Date of experience: October 6, 2022

Thumbnail of user chrisb3023
New York
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

They look great, fit perfect. And didn't break the bank.

Reason I chose this business:

Previous customer

Date of experience: June 7, 2022

Thumbnail of user mattg497
Michigan
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

Sell great products at fair prices. Order processing and shipping speeds are amazing.

Date of experience: June 7, 2022

Thumbnail of user staciew68
Massachusetts
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

Please a call to see what top would be best for 2022 jeep Jl and the customer service was great!

Date of experience: June 7, 2022

Thumbnail of user johna4657
New Jersey
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

Really easy ordering the part and arrived quickly.

Reason I chose this business:

I saw it on the internet, saw their prices and what quality they had and it was a go.

Date of experience: February 2, 2023

Thumbnail of user jonathanj372
California
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

Products are awesome, shipping is speedy, service always great.

Reason I chose this business:

It has the products and shopping experience I am looking for.

Date of experience: June 7, 2022

Thumbnail of user brucem642
Michigan
2 reviews
0 helpful votes
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January 29th, 2023
Verified purchase

Great website and found exactly what I was looking for in no time at all!

Reason I chose this business:

I have ordered here before and have had great experiences.

Date of experience: January 29, 2023

Thumbnail of user karls372
Mississippi
3 reviews
0 helpful votes
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January 17th, 2023
Verified purchase

Product received quickly, as described. Good selection.

Reason I chose this business:

Product availability.

Date of experience: January 17, 2023

Thumbnail of user ryanr987
Virginia
1 review
0 helpful votes
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November 28th, 2022
Verified purchase

Great service and product. I will definitely order from you guys again.

Date of experience: November 28, 2022

Thumbnail of user nickv496
Colorado
1 review
0 helpful votes
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January 17th, 2023
Verified purchase

Great site. Easy order. Good communication. Delivered on time.

Reason I chose this business:

Good website and great selection.

Date of experience: January 17, 2023

Thumbnail of user scottm2987
Wisconsin
1 review
0 helpful votes
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January 15th, 2023
Verified purchase

The boards Came early looks great on my rubicon mud flaps were also good

Reason I chose this business:

Liked the style of the boards

Date of experience: January 15, 2023

Thumbnail of user garyk924
Nebraska
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Fast delivery and great quality. Your website is the easiest to use that I have found.

Reason I chose this business:

Return customer

Date of experience: August 6, 2022

Thumbnail of user danielb3049
Georgia
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

Very well packaged and high quality, but lacked instructions.

Date of experience: January 7, 2023

Thumbnail of user tamarag297
Kentucky
1 review
0 helpful votes
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December 26th, 2022
Verified purchase

Nice. Great time span on delivery. Was very prompt

Reason I chose this business:

Husbands fav site

Date of experience: December 26, 2022

Thumbnail of user damihanm
Florida
1 review
0 helpful votes
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October 5th, 2022
Verified purchase

Best company to buy anything you need for your jeep

Date of experience: October 5, 2022

Thumbnail of user johnc8169
Oregon
1 review
0 helpful votes
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April 15th, 2022
Verified purchase

Nice, easy website. Found what I was looking for at competitive prices. Detail distribution.

Date of experience: April 15, 2022

Thumbnail of user markh3525
New York
2 reviews
0 helpful votes
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August 6th, 2022
Verified purchase
• Updated review

Handling fee is the same as shipping should of been 0.0$

Reason I chose this business:

Had what i wanted

Date of experience: August 6, 2022

More $$$ than i should pay
August 28th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Had what i wanted

Date of experience: July 29, 2022

Thumbnail of user kurtl127
Mississippi
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

Great.selection and price. Fast delivery. Great experience!

Reason I chose this business:

Good products, good prices!

Date of experience: May 24, 2023

Thumbnail of user sandyt246
Idaho
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

From start to finish excellent service and product! Thanks!

Date of experience: July 23, 2022

Thumbnail of user kerrir78
Pennsylvania
2 reviews
0 helpful votes
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May 24th, 2023
Verified purchase

Good price and fast shipping. Well packaged, too. Thanks

Date of experience: May 24, 2023

Thumbnail of user ryans1933
Florida
1 review
0 helpful votes
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May 23rd, 2023
Verified purchase

Shipping was fast. Arrived on time. Got setup with an installer within 2 business days of my order.

Reason I chose this business:

Best selection of options

Date of experience: May 23, 2023

Thumbnail of user robertf3034
Colorado
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Fantastic customer service, great online tools and quick delivery.

Reason I chose this business:

Best selection

Date of experience: October 4, 2022

Thumbnail of user randyk228
Wisconsin
2 reviews
0 helpful votes
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October 4th, 2022
Verified purchase

Nice fit, paint was good, black looks better than rusty chrome

Reason I chose this business:

They always have the parts for my Tacoma

Date of experience: October 4, 2022

Thumbnail of user shanec355
Florida
1 review
0 helpful votes
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July 10th, 2022
Verified purchase

Order arrived very quickly. Product seems to be good.

Date of experience: July 10, 2022

Thumbnail of user andred209
New Hampshire
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

Very nice good customer service easy return policy

Reason I chose this business:

Best product

Date of experience: May 22, 2023

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 5 days

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