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    Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 10,144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 5th among Auto Parts sites.

  • Quality
    258

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 83.8%
Positive
3,487
Neutral
186
Negative
486
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41,978 reviews

122
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How would you rate Extreme Terrain?
Top Positive Review

“Under rated”

Gilbert R.
11/27/24

Better than rubicon express. Smooth ride, I've had other shocks and springs set ups and so far they Clayton's are my go to. Maybe I'll try trailer next. But I feel that Clayton isn't talked about enough. All you hear is rubicon express this and old man emu that. Get the Clayton's, call it a day.

Date of experience: 11/17/24
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Top Critical Review

“Double charged me”

Chris G.
11/30/24

I got a phone call sunday from E.T. Salesman. He gave a a quote on 5 tires 5 rim package. I expected the deal and purchased. Money came out of my account. Then Monday morning I get message from my bank I'm over drawn by 1200$ it took 3 days to get my money back calling every day. Absolutely a mess. Three overdrafts fees later. O but here is a 20 dollar voucher for your next order they said. You can take that voucher and stick it up your@$$.

Date of experience: 11/20/24
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Reviews (10,144)

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Reviews that mention popular keywords

customer service (770) shopping experience (96) quality product (140) return process (30) box item (35)
Thumbnail of user rogerp499
Indiana
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

Great website, user friendly, detailed description of products.

Date of experience: June 15, 2022

Thumbnail of user nancyg2248
Colorado
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

Product is okay. Just a learning curve getting it installed.

Date of experience: June 14, 2022

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for taking the time to speak with me today regarding this matter.

Please feel free to reach back out to me if you have any other concerns!

Thanks again!

Amy

Thumbnail of user crystals773
Virginia
1 review
0 helpful votes
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February 24th, 2023
Verified purchase

Took less than a week from ordering to delivery. Parts were exactly as described and fit perfectly.

Date of experience: February 24, 2023

Thumbnail of user dariuss56
Delaware
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

Great fit after shop installed found it difficult to install myself

Date of experience: June 14, 2022

Thumbnail of user hamzam57
New Jersey
1 review
0 helpful votes
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February 24th, 2023
Verified purchase

Great grill, quick delivery, video made it easy to install

Date of experience: February 24, 2023

Thumbnail of user josephb2847
New York
1 review
0 helpful votes
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February 24th, 2023
Verified purchase

Easy ordering, solid product, fast shipping. Will shop again

Reason I chose this business:

Had what I was after

Date of experience: February 24, 2023

Thumbnail of user brianf1615
Washington
2 reviews
0 helpful votes
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February 21st, 2023
Verified purchase

Ordered, it was shipped, quick, received on estimated date. Thanks!

Date of experience: February 21, 2023

Thumbnail of user dawna425
Mississippi
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Order came on time and I would definitely shop here again

Reason I chose this business:

The product looks well made

Date of experience: December 4, 2022

Thumbnail of user robertp4063
Maine
1 review
0 helpful votes
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October 11th, 2022
Verified purchase

Issue with the antenna replacement which should have been simple.

Reason I chose this business:

Overall satisfaction with ET.
Will be installing the fuel tank cover next week.

Date of experience: October 11, 2022

Thumbnail of user ryderr4
Connecticut
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

Jeep door locks arrived earlier than expected and fit perfectly.

Date of experience: February 17, 2023

Thumbnail of user davids8302
Pennsylvania
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

Always great stuff. Brakes were packaged well and went on smoothly.

Date of experience: June 14, 2022

Thumbnail of user terryb912
Pennsylvania
2 reviews
0 helpful votes
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February 8th, 2023
Verified purchase
• Updated review

Great selection of products. Open box deals. Fast free shipping.

Reason I chose this business:

Open box items

Date of experience: February 8, 2023

XT has great products available and open box specials...
September 4th, 2022
Verified site experience
• Previous review

XT has great products available and open box specials along with great pricing, ex checkout and customer service support. 5 stars

Reason I chose this business:

Email offer

Date of experience: September 4, 2022

Thumbnail of user erickn39
Kansas
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Fast shipping and great installation instructions!

Reason I chose this business:

The installation videos are extremely helpful. Website is easy to navigate, and prices are good.

Date of experience: December 4, 2022

Thumbnail of user scottb2509
New York
1 review
0 helpful votes
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June 13th, 2022
Verified purchase

I had a good experience ordering my Jeep cover on line.

Reason I chose this business:

Easy access

Date of experience: June 13, 2022

Thumbnail of user brianb3330
Indiana
1 review
0 helpful votes
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July 12th, 2022
Verified purchase

The grill inserts do not fit my 2016 Sahara so I will need to return them.

Date of experience: June 12, 2022

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user curtisc380
North Carolina
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Parts as described, arrived quickly and good prices.

Reason I chose this business:

Price and availability of parts

Date of experience: December 4, 2022

Thumbnail of user charlesf1121
New York
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

Great………………………………………………………………………. Great………………………….

Reason I chose this business:

Don’t know

Date of experience: June 12, 2022

Thumbnail of user jasonl1625
Washington
1 review
0 helpful votes
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January 12th, 2023
Verified purchase

Always a great experience. That's why I keep coming back. Thank you. A++++ service every time.

Date of experience: January 12, 2023

Thumbnail of user mindyr96
Alabama
1 review
0 helpful votes
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October 13th, 2022
Verified purchase

Great experience product arrived fast and exactly what i was looking for.

Date of experience: October 13, 2022

Thumbnail of user ashlinr2
California
1 review
0 helpful votes
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October 13th, 2022
Verified purchase

Ordering and delivery was fast but there is no directions on how to install

Date of experience: October 13, 2022

Thumbnail of user andrewm2380
Texas
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

My time shipped next day and I got it 3 days later.

Date of experience: August 8, 2022

Thumbnail of user melvinc99
Washington
2 reviews
0 helpful votes
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January 10th, 2023
Verified purchase

Hopefully it is what I'm looking for. Still want to receive your catalog. Thanks.

Reason I chose this business:

In need of this tailgate seal

Date of experience: January 10, 2023

Thumbnail of user michaelw4727
Illinois
3 reviews
0 helpful votes
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December 31st, 2022
Verified purchase

Great overall experience. Would recommend to anyone!

Reason I chose this business:

Previous experience with extreme terrain was also great!

Date of experience: December 31, 2022

Thumbnail of user donc922
Arkansas
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

Always quality products and great customer service.

Reason I chose this business:

Product reviews and previous experiences.

Date of experience: August 8, 2022

Thumbnail of user kevinf1488
Tennessee
1 review
0 helpful votes
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August 7th, 2022
Verified purchase

Fast delivery love the grill inserts This dresses up my ew Jeep so well.

Date of experience: August 7, 2022

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 5 days

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