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    Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 10,143 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 5th among Auto Parts sites.

  • Quality
    258

Proactively asks for customer feedback

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 83.8%
Positive
3,486
Neutral
186
Negative
486
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41,976 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“Under rated”

Gilbert R.
11/27/24

Better than rubicon express. Smooth ride, I've had other shocks and springs set ups and so far they Clayton's are my go to. Maybe I'll try trailer next. But I feel that Clayton isn't talked about enough. All you hear is rubicon express this and old man emu that. Get the Clayton's, call it a day.

Date of experience: 11/17/24
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Top Critical Review

“Double charged me”

Chris G.
11/30/24

I got a phone call sunday from E.T. Salesman. He gave a a quote on 5 tires 5 rim package. I expected the deal and purchased. Money came out of my account. Then Monday morning I get message from my bank I'm over drawn by 1200$ it took 3 days to get my money back calling every day. Absolutely a mess. Three overdrafts fees later. O but here is a 20 dollar voucher for your next order they said. You can take that voucher and stick it up your@$$.

Date of experience: 11/20/24
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Reviews (10,143)

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Reviews that mention popular keywords

customer service (770) shopping experience (96) quality product (140) return process (30) box item (35)
Thumbnail of user johna4557
California
1 review
0 helpful votes
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December 25th, 2022
Verified purchase

Thank you have everything u can possibly want will be buying lots more from extreme terrain

Date of experience: December 25, 2022

Thumbnail of user williamt2151
Michigan
2 reviews
0 helpful votes
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December 23rd, 2022
Verified purchase

Just what I wanted. Perfect fit for my vehicle

Fast and quick

Reason I chose this business:

Web surfing

Date of experience: December 23, 2022

Thumbnail of user dennisf532
West Virginia
1 review
0 helpful votes
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April 23rd, 2022
Verified purchase

Website is easy to use the parts were correct and shipping was exceptionally quick

Reason I chose this business:

Had complete front and rear kit with hardware

Date of experience: April 23, 2022

Thumbnail of user michaelc3978
Illinois
2 reviews
0 helpful votes
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May 30th, 2023
Verified purchase

Sent quickly and priced fair compared to other vendors.

Reason I chose this business:

I thought I would try. I liked the marketing and ease to find what I was looking for.

Date of experience: May 30, 2023

Thumbnail of user jeffh1604
Michigan
1 review
0 helpful votes
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April 20th, 2022
Verified purchase

Ordered steps and they were so fast to fill the order!

Date of experience: April 20, 2022

Thumbnail of user mitchellh167
Michigan
1 review
0 helpful votes
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October 12th, 2022
Verified purchase

Quick delivery no damage to any parts. Went smooth

Date of experience: October 12, 2022

Thumbnail of user kyleh583
Arizona
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Always fast shipping. Everything delivered as expected.

Reason I chose this business:

I’ve always been extremely satisfied

Date of experience: July 4, 2022

Thumbnail of user kimberlys383
Maryland
1 review
0 helpful votes
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July 2nd, 2022
Verified purchase

Good, someone took my call and gave me the answer I requested

Reason I chose this business:

First site I clicked

Date of experience: July 2, 2022

Thumbnail of user williama1868
Maryland
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

Package arrived on time and install went well. Very pleased with the result

Date of experience: September 2, 2022

Thumbnail of user michaelb10421
New York
1 review
0 helpful votes
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May 28th, 2023
Verified purchase

I had a good experience with Extreme Terrain and will likely use them again.

Date of experience: May 28, 2023

Thumbnail of user sandyw405
Sandy K.
Kentucky
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

Tires were shipped quickly and I received within a couple of days

Date of experience: September 2, 2022

Thumbnail of user efraind28
Florida
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

Easy process and excellent service. Recommend to everybody.

Date of experience: December 6, 2022

Thumbnail of user garyw1679
Colorado
1 review
0 helpful votes
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May 29th, 2023
Verified purchase

Was very easy to order, have a great selection of Jeep parts.

Date of experience: May 29, 2023

Thumbnail of user perryj74
Texas
1 review
0 helpful votes
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May 27th, 2023
Verified purchase

Nice finish on this stubby bumper, heavy and built for off road use.

Reason I chose this business:

Only jeep parts store that offers this bumper.

Date of experience: May 27, 2023

Thumbnail of user susand2465
New Hampshire
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

Delivered quickly and product as described. I was able to make my Jeep street safe in no time.

Reason I chose this business:

Google searched the item and liked what I saw.

Date of experience: August 8, 2022

Thumbnail of user joelp387
Kentucky
1 review
0 helpful votes
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May 28th, 2023
Verified purchase

Pleasant and non-stressful. I will recommend Extreme Terrain

Date of experience: May 28, 2023

Thumbnail of user michaele2255
Arizona
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

The harness did not fit 2021 tacoma so gave up trying to repair

Reason I chose this business:

Thought they had the right plug

Date of experience: May 29, 2023

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am so sorry to hear that.
If you have a fitment question-
Our customer service is happy to help.
Please let us know.

Amy
EXT 1257

Thumbnail of user bryanh749
Colorado
1 review
0 helpful votes
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May 28th, 2023
Verified purchase

Everything shipped quickly and arrived undamaged. Great pricing.

Reason I chose this business:

A friend recommended

Date of experience: May 28, 2023

Thumbnail of user maryh4477
Florida
1 review
0 helpful votes
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May 28th, 2023
Verified purchase

Fast shipping and easy finding products for my jeep

Reason I chose this business:

Pricing and many options

Date of experience: May 28, 2023

Thumbnail of user randalls436
Pennsylvania
1 review
0 helpful votes
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June 18th, 2023
Verified purchase

Great shopping experience heavy duty steel construction

Date of experience: June 18, 2023

Thumbnail of user johnp6386
New York
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

Easy Install... all good

1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20

Reason I chose this business:

Easy to order online. Products arrive fast

Date of experience: April 5, 2023

Thumbnail of user sidneyc93
Kentucky
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

Perfect fit good price easy install quick shipping

Reason I chose this business:

Because my son

Date of experience: April 5, 2023

Thumbnail of user bent696
Kentucky
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Received the parts in good order. Everything seems to be as described, very happy.

Reason I chose this business:

Cost mixed with availability.

Date of experience: December 4, 2022

Thumbnail of user amyd1628
New Hampshire
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Received my item super fast...easy install. Love it.

Reason I chose this business:

Had the item I wanted

Date of experience: December 4, 2022

Thumbnail of user jamiel701
Michigan
2 reviews
0 helpful votes
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December 5th, 2022
Verified purchase

We got our part quickly and being assembled was a big help!

Date of experience: December 5, 2022

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 7 days

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