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    Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 10,143 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 5th among Auto Parts sites.

  • Quality
    258

Proactively asks for customer feedback

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 83.8%
Positive
3,486
Neutral
186
Negative
486
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41,976 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“Under rated”

Gilbert R.
11/27/24

Better than rubicon express. Smooth ride, I've had other shocks and springs set ups and so far they Clayton's are my go to. Maybe I'll try trailer next. But I feel that Clayton isn't talked about enough. All you hear is rubicon express this and old man emu that. Get the Clayton's, call it a day.

Date of experience: 11/17/24
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Top Critical Review

“Double charged me”

Chris G.
11/30/24

I got a phone call sunday from E.T. Salesman. He gave a a quote on 5 tires 5 rim package. I expected the deal and purchased. Money came out of my account. Then Monday morning I get message from my bank I'm over drawn by 1200$ it took 3 days to get my money back calling every day. Absolutely a mess. Three overdrafts fees later. O but here is a 20 dollar voucher for your next order they said. You can take that voucher and stick it up your@$$.

Date of experience: 11/20/24
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Reviews (10,143)

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Reviews that mention popular keywords

customer service (770) shopping experience (96) quality product (140) return process (30) box item (35)
Thumbnail of user rogert301
Michigan
2 reviews
0 helpful votes
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July 15th, 2022
Verified purchase

Good sight, like the feature of seeing it on your jeep.

Reason I chose this business:

Look into often

Date of experience: July 15, 2022

Thumbnail of user stevenj1053
North Carolina
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

I got my order very quickly and it arrived in great condition.

Reason I chose this business:

Great selection and product information.

Date of experience: April 5, 2023

Thumbnail of user robertb8172
Oregon
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

I have not had time to install yet but it looks great so far

Reason I chose this business:

I have been using ET for years now

Date of experience: April 5, 2023

Thumbnail of user duaner98
Nebraska
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Very fast shipping and I'm pleased with what I ordered..

Reason I chose this business:

In stock in the price was right

Date of experience: July 1, 2022

Thumbnail of user johnp5394
Michigan
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Worked well with me on a return and covering extra cost of my purchase.

Date of experience: July 1, 2022

Thumbnail of user craigd522
Georgia
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

Item was just like the pictures and easy to install.

Reason I chose this business:

It is my go to for Jeep parts.

Date of experience: April 3, 2023

Thumbnail of user philipc709
Pennsylvania
1 review
0 helpful votes
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December 8th, 2022
Verified purchase

Super EZ & quick! I do not have 50 characters to enter!

Reason I chose this business:

Price and web site ease!

Date of experience: December 8, 2022

Thumbnail of user billyp389
North Carolina
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

The website is very user friendly and my order shipped super fast.

Date of experience: April 4, 2023

Thumbnail of user allenj228
Illinois
1 review
0 helpful votes
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December 8th, 2022
Verified purchase

Everything fit perfectly and No drilling required. Thanks

Reason I chose this business:

Website search for 2023 Tacoma Mud Guards...Had the best price and support.

Date of experience: December 8, 2022

Thumbnail of user raulm270
Texas
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

Everything was easy to do Products were delivered on time an in good condition

Reason I chose this business:

Variety of products and prices

Date of experience: April 3, 2023

Thumbnail of user emeraldl10
Texas
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

I love the product. My Jeep looks great. Shipping was quick.

Reason I chose this business:

I’ve been following for years.

Date of experience: April 3, 2023

Thumbnail of user dennisl751
New Mexico
1 review
0 helpful votes
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December 8th, 2022
Verified purchase

All three parts installed, very happy with results

Reason I chose this business:

Heard about from a friend,,,,,

Date of experience: December 8, 2022

Thumbnail of user evelynv246
Florida
1 review
0 helpful votes
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March 18th, 2023
Verified purchase

Package came with missing parts. Can't use the item because of that.

Date of experience: February 16, 2023

Thumbnail of user leew833
North Carolina
1 review
0 helpful votes
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February 25th, 2023
Verified purchase

The guy I talk with was fairly knowledgeable and seemed eager to help

Reason I chose this business:

Because I also use American Muscle and I like dealing with them!

Date of experience: February 25, 2023

Thumbnail of user nataliev287
California
1 review
0 helpful votes
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February 25th, 2023
Verified purchase

My package came in less than a week, & the quality is amazing. Recommend!

Date of experience: February 25, 2023

Thumbnail of user robertl4307
New Jersey
1 review
0 helpful votes
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February 25th, 2023
Verified purchase

Very friendly an knowledgeable super fast service will definitely use them again in the future!

Reason I chose this business:

Have a lot of products to choose from

Date of experience: February 25, 2023

Thumbnail of user judyt607
Illinois
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Wonderful experience, arrived in a timely manner. He will love them.

Reason I chose this business:

Boyfriend bought a jeep

Date of experience: December 7, 2022

Thumbnail of user jasong1637
New Mexico
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

So many options to customize your Jeep! A wish list catalog :)

Reason I chose this business:

Parts on other vehicles, view before buying.

Date of experience: February 22, 2023

Thumbnail of user johnm9968
North Carolina
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

Great Company and easy to work with. Super fast delivery

Reason I chose this business:

Great Service

Date of experience: June 17, 2022

Thumbnail of user amandac2321
California
1 review
0 helpful votes
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December 8th, 2022
Verified purchase

Fast shipping and great quality. Have always loved extreme terrain!

Reason I chose this business:

Good products

Date of experience: December 8, 2022

Thumbnail of user joshuab1427
North Carolina
1 review
0 helpful votes
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October 13th, 2022
Verified purchase

Super fast delivery. It got delivered quicker than most of my Amazon prime packages.

Date of experience: October 13, 2022

Thumbnail of user ronc853
Nevada
1 review
0 helpful votes
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March 8th, 2023
Verified purchase

Fast delivery and product quality, is why I keep shopping at extreme terrain

Reason I chose this business:

Customer service and pricing

Date of experience: March 8, 2023

Thumbnail of user oscara246
California
1 review
0 helpful votes
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March 8th, 2023
Verified purchase

Easy online order, fast shipping, same day installation upon arrival

Reason I chose this business:

Reputation.

Date of experience: March 8, 2023

Thumbnail of user michaelr4711
Tennessee
1 review
0 helpful votes
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June 17th, 2022
Verified purchase
• Updated review

Website is user friendly. That have what I was looking for at a fair price.

Reason I chose this business:

Used in the past. Honestly the free shipping that no one else offered. Thank You

Date of experience: June 17, 2022

First time ordering, ordering process is easy
May 26th, 2022
Verified site experience
• Previous review

First time ordering, ordering process is easy. But I want know about product until I receive it.
Thank you

Reason I chose this business:

I liked the website layout and they have the products I have been looking for.

Date of experience: May 26, 2022

Thumbnail of user scotta1258
Michigan
1 review
0 helpful votes
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January 25th, 2023
Verified purchase

Speedy delivery and the part was excellent quality.

Reason I chose this business:

Internet reviews

Date of experience: January 25, 2023

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 7 days

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