• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,374
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user beverlyr690
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

Simple and easy order. The website is very eay to see what you are getting.

Reason I chose this business:

My son found the matts on a webpage and told me about it, so I ordered them

Thumbnail of user joet1360
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Very good experience ordering with rep on phone. Even gave me a discount

Thumbnail of user michaels13690
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Great experience ordering and receiving running boards for my 2024 Jeep Wrangler.

Thumbnail of user timg1178
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Came quick and easy like me with every female out on the trails

Thumbnail of user christianc877
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

Part arrived as ordered. Would highly recommend this company again.

Thumbnail of user winonac14
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Nice plain black cover. Can add your own design. Happy with purchase.

Thumbnail of user tomb2625
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

Everything I ordered arrived quickly, Dylan was helpful. Now the fun begins..

Reason I chose this business:

Selection and price

Thumbnail of user davidc10050
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

Quick shipping and great customer service! Will be back to buy more!

Reason I chose this business:

Great experience with prior purchases..

Thumbnail of user jeremyd706
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Customer service is great to work with on anything you might need and fast shipping

Reason I chose this business:

Has lots of parts for my tundra and love the platform of the website

Thumbnail of user kimberlyw2606
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

Overall good shopping,got bumper quick. Bit had missing hardware

Thumbnail of user davidg7337
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Order this exhaust it fit perfectly,sounds great very quite

Thumbnail of user penelopeg70
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

Arrived two days ago, on schedule. I will be installing them soon

Reason I chose this business:

I like their items

Thumbnail of user shaunm418
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

It was a good and pleasant experience. Package arrived quick with no issues

Reason I chose this business:

Web searching involving my Jeep and came across this website on my own

Thumbnail of user terryf890
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

You are supposed to send me a return label. Still have not received it

Thumbnail of user johnw8654
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Parts arrived on time! Everything looks like it will fit! Thank you

Reason I chose this business:

They had a group set of all the steering parts needed for a 97 jeep wrangler.

Thumbnail of user michaelr6699
1 review
0 helpful votes
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October 5th, 2024
Verified purchase
• Updated review

Quick shipping, excellent selection. Always a great place to shop.

Just fine thank you
June 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

I buy here all the time

Gas cap windshield seal
May 7th, 2024
Verified purchase
• Previous review

Arrived on time. Box in excellent condition. No issues. Thank you

Reason I chose this business:

Shop here all the time

Easy-to-use
January 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Always use Extreme Terrain

Thumbnail of user daves2295
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

On time delivery. Part was in great shape packed well.

Thumbnail of user danan216
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

I have not received items ordered yet, pretty hard to give a review

Thumbnail of user jarvisw36
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

Easy ordering process and quick delivery. I'm happy with the product I purchased.

Reason I chose this business:

A YouTuber did a good install and demonstration of the product. I believe the link was to Extreme Terrain.

Thumbnail of user ryanw1467
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Good fast delivery everything arrived as it should no issues from the website

Reason I chose this business:

It was a good reliable website to buy my rims for my jeep no issues

Thumbnail of user roberts11126
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

Have not received item yet. Hoping that it will be a good fit.

Thumbnail of user robertm10295
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

Complete brake kit for my truck came quick and was in perfect shape! Thanks

Thumbnail of user michaels13784
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

Quick shipping and item was exactly as expected. Will order from this company again!

Reason I chose this business:

This was the only place I could find exactly the item I was looking for. Most of the competition had similar, but with them I didn't have to settle at all.

Thumbnail of user pennyk121
2 reviews
0 helpful votes
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September 23rd, 2024
Verified purchase

Excellent product! Fast service/delivery. Very reasonable prices.

Reason I chose this business:

Found Extreme Terrain online.

Thumbnail of user juvenalg3
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

They came on time and fit perfectly. Would recommend to others.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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