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    Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 10,138 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 5th among Auto Parts sites.

  • Quality
    258

Proactively asks for customer feedback

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 83.9%
Positive
3,488
Neutral
185
Negative
486
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41,967 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“Under rated”

Gilbert R.
11/27/24

Better than rubicon express. Smooth ride, I've had other shocks and springs set ups and so far they Clayton's are my go to. Maybe I'll try trailer next. But I feel that Clayton isn't talked about enough. All you hear is rubicon express this and old man emu that. Get the Clayton's, call it a day.

Date of experience: 11/17/24
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Top Critical Review

“Double charged me”

Chris G.
11/30/24

I got a phone call sunday from E.T. Salesman. He gave a a quote on 5 tires 5 rim package. I expected the deal and purchased. Money came out of my account. Then Monday morning I get message from my bank I'm over drawn by 1200$ it took 3 days to get my money back calling every day. Absolutely a mess. Three overdrafts fees later. O but here is a 20 dollar voucher for your next order they said. You can take that voucher and stick it up your@$$.

Date of experience: 11/20/24
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Reviews (10,138)

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Reviews that mention popular keywords

customer service (770) shopping experience (96) quality product (140) return process (30) box item (35)
Thumbnail of user chrisv800
Minnesota
1 review
0 helpful votes
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December 27th, 2022
Verified purchase

Product arrived swiftly and video helped install. Great job guys.

Reason I chose this business:

Lots of choices on product.

Date of experience: December 27, 2022

Thumbnail of user adams2122
Colorado
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

Everything you want. Great quality, fast shipping.

Reason I chose this business:

Many friends told me about the quality of the products and the deals they have.

Date of experience: June 6, 2023

Thumbnail of user quantavisj
Texas
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

Easy install. Straightforward and happy with product.

Reason I chose this business:

They offered something no one else did.

Date of experience: June 6, 2023

Thumbnail of user jimd1437
Florida
1 review
0 helpful votes
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June 4th, 2023
Verified purchase

Great product/fit and fast shipping…Thanks for the hep.

Reason I chose this business:

Return customer

Date of experience: June 4, 2023

Thumbnail of user cata20
North Dakota
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

I loved how Extreme Terrain sorted items by what fit my vehicle. Very handy!

Reason I chose this business:

Extreme Terrain had what I was looking for and was easy to shop.

Date of experience: December 13, 2022

Thumbnail of user gregm1298
Washington
1 review
0 helpful votes
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June 5th, 2023
Verified purchase

Fast shipping and good pricing! Would definitely order form them again.

Date of experience: June 5, 2023

Thumbnail of user kevind1880
West Virginia
1 review
0 helpful votes
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September 5th, 2022
Verified purchase

Parts came a day earlier than expected and as advertised.

Reason I chose this business:

Price and availability.

Date of experience: September 5, 2022

Thumbnail of user sydneys266
Pennsylvania
1 review
0 helpful votes
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June 5th, 2023
Verified purchase

It was a good experience, I would order again. Easy process.

Date of experience: June 5, 2023

Thumbnail of user brooken91
New York
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase

Shipped Fast and product itself is great! Can't wait to use it

Date of experience: June 3, 2023

Thumbnail of user chrisv869
Colorado
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase

No concerns. Wheels ended up being too small, and the return/replacement process was easy.

Reason I chose this business:

Your app is easy to navigate for dreaming/planning. Product offerings are comprehensive.

Date of experience: June 3, 2023

Thumbnail of user jasong1716
Minnesota
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase

Great...just like everytime! Fast shipping and easy ordering

Reason I chose this business:

Good prices Good service

Date of experience: June 3, 2023

Thumbnail of user heribertom50
Connecticut
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase

Love the product. I can't wait to buy more stuff. Installation took a little longer than expected.

Reason I chose this business:

They have the best brands.

Date of experience: June 3, 2023

Thumbnail of user thomast1775
Virginia
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

Super fast delivery and excellent installation video!

Reason I chose this business:

Great service and quality

Date of experience: December 11, 2022

Thumbnail of user matthewc1907
Massachusetts
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase

Order arrived right on time, came as described. Extremely easy process.

Date of experience: June 3, 2023

Thumbnail of user benw1086
Florida
1 review
0 helpful votes
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August 31st, 2022
Verified purchase
• Updated review

Lots of good stuff for the taco. Definitely will shop more

Date of experience: August 31, 2022

Very easy
June 9th, 2022
Verified purchase
• Previous review

Ordered what I wanted. Got it in 3 days. Definitely gonna get more stuff.

Date of experience: June 9, 2022

Thumbnail of user dough594
Georgia
1 review
0 helpful votes
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July 4th, 2023
Verified purchase

After payment finally went thru shipping was prompt.

Reason I chose this business:

I am restro., engine swapping a Jeep for and have bought many parts for you and have many more to go finishing up the projec

Date of experience: June 4, 2023

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am so sorry to hear that.
If you would like to discuss your experience- I would be happy to speak to you about it.

Amy
EXT 1257

Thumbnail of user ryanb1362
California
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

Great products like always. Love ordering from extreme terrain.

Reason I chose this business:

Been using Extreme Terrain for the last 10 years

Date of experience: August 9, 2022

Thumbnail of user gloriak219
New York
2 reviews
0 helpful votes
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December 10th, 2022
Verified purchase

On line order. Showed up as expected. No issues with anything.

Reason I chose this business:

My son sent me the link.

Date of experience: December 10, 2022

Thumbnail of user reneew350
New York
2 reviews
0 helpful votes
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August 7th, 2022
Verified purchase

Very satisfied! Easy to put on and work well. Item completely as advertised!

Reason I chose this business:

Found online

Date of experience: August 7, 2022

Thumbnail of user anitaj261
Michigan
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

Easy to order, great customer service, reasonable shipping times.

Reason I chose this business:

Wide range of products for competitive prices

Date of experience: June 13, 2023

Thumbnail of user davidr6067
New York
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase

Everything went well from ordering to receiving quickly and the doors look Awesome on my Jeep.

Reason I chose this business:

Have ordered in the pass.

Date of experience: June 3, 2023

Thumbnail of user barbarav1027
Louisiana
1 review
0 helpful votes
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December 10th, 2022
Verified purchase

Shopping was easy. Found the perfect Christmas present. Fast delivery too Thank you

Date of experience: December 10, 2022

Thumbnail of user zacharyh495
Wisconsin
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

Best ever, super easy to order.
Amazing installation videos

Date of experience: July 26, 2022

Thumbnail of user kevins3246
Michigan
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

Stabilizer shocks work very well easy to install. Looks great

Reason I chose this business:

Happy with your products before.

Date of experience: June 8, 2023

Thumbnail of user kathiea35
Alabama
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

Ordered pet seat cover received in a timely manner.

Reason I chose this business:

Fits my vehicle

Date of experience: June 8, 2023

Sitejabber for Business

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 7 days

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