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    Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 10,138 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 5th among Auto Parts sites.

  • Quality
    258

Proactively asks for customer feedback

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 83.9%
Positive
3,488
Neutral
185
Negative
486
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41,967 reviews

122
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How would you rate Extreme Terrain?
Top Positive Review

“Under rated”

Gilbert R.
11/27/24

Better than rubicon express. Smooth ride, I've had other shocks and springs set ups and so far they Clayton's are my go to. Maybe I'll try trailer next. But I feel that Clayton isn't talked about enough. All you hear is rubicon express this and old man emu that. Get the Clayton's, call it a day.

Date of experience: 11/17/24
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Top Critical Review

“Double charged me”

Chris G.
11/30/24

I got a phone call sunday from E.T. Salesman. He gave a a quote on 5 tires 5 rim package. I expected the deal and purchased. Money came out of my account. Then Monday morning I get message from my bank I'm over drawn by 1200$ it took 3 days to get my money back calling every day. Absolutely a mess. Three overdrafts fees later. O but here is a 20 dollar voucher for your next order they said. You can take that voucher and stick it up your@$$.

Date of experience: 11/20/24
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Reviews (10,138)

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Reviews that mention popular keywords

customer service (770) shopping experience (96) quality product (140) return process (30) box item (35)
Thumbnail of user douglasr640
Virginia
2 reviews
0 helpful votes
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June 8th, 2023
Verified purchase

Great! Delivered on time as promised and it was what I expected.

Reason I chose this business:

Jeep accessories

Date of experience: June 8, 2023

Thumbnail of user eugener176
Nebraska
1 review
0 helpful votes
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July 25th, 2022
Verified purchase

Fast and easy great product you have a lot of choices

Reason I chose this business:

Friends told me about you

Date of experience: July 25, 2022

Thumbnail of user michaelp5885
Maine
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

Shipping was easy & quick. I love working with you guys.

Reason I chose this business:

The staff is friendly & knowledgeable.

Date of experience: June 8, 2023

Thumbnail of user andrewl1932
Washington
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

Love you guys! Order came in time, this weekend is the install!

Reason I chose this business:

Budget, style, design!

Date of experience: June 7, 2023

Thumbnail of user michaela4023
Michigan
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

Never had a bad experience with extreme terrain. Always on time.

Date of experience: June 24, 2022

Thumbnail of user michaela4020
Pennsylvania
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

Great selection and price. Arrived way before I thought.

Reason I chose this business:

Selection and easy of use for website.

Date of experience: June 23, 2022

Thumbnail of user davidc6951
North Carolina
1 review
0 helpful votes
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October 18th, 2022
Verified purchase

Product was as advertised. Fit well without any need to modify.

Reason I chose this business:

Had the type of product I wanted at a competitive price.

Date of experience: October 18, 2022

Thumbnail of user rhondelishap
South Carolina
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

Great customer service, very responsive and followed up with my concerns

Date of experience: June 7, 2023

Thumbnail of user andrewp2276
Pennsylvania
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

Outstanding thank you for making the search and shopping easy.

Date of experience: June 6, 2023

Thumbnail of user shaggyb1
California
1 review
0 helpful votes
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June 10th, 2023
Verified purchase

Easy shopping, abundance of quality items. Love the installation videos!

Reason I chose this business:

Catering to my Tacoma

Date of experience: June 10, 2023

Thumbnail of user marilyng630
Texas
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

Perfect and came fast (: very happy w my purchase from extreme terrain

Date of experience: June 23, 2022

Thumbnail of user sm848
Maryland
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

Thank you for the quick & easy ordering and delivery

Reason I chose this business:

Recommended

Date of experience: December 13, 2022

Thumbnail of user jaym1068
California
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

Up for quality and overall product I will definitely be purchasing more items from you guys

Reason I chose this business:

Quality products

Date of experience: June 23, 2022

Thumbnail of user bradm256
Wisconsin
2 reviews
0 helpful votes
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June 9th, 2023
Verified purchase

Easy to find what I needed and happy with purchase! Fast ship time!

Reason I chose this business:

Looking for quality Jeep items

Date of experience: June 9, 2023

Thumbnail of user stephanieb2419
Florida
1 review
0 helpful votes
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October 18th, 2022
Verified purchase

Love my product and fast delivery. Will buy items again.

Date of experience: October 18, 2022

Thumbnail of user miltonc89
Alabama
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

Easy hassle free service very satisfied with everything

Reason I chose this business:

Easy hassle free I've used them in the past great service

Date of experience: June 23, 2022

Thumbnail of user seanh625
Massachusetts
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

Hello I'm happy with the service and fast delivery

Reason I chose this business:

Great selection of Tacoma products

Date of experience: June 23, 2022

Thumbnail of user douglasj428
Arizona
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

Package was not delivered and company tracked it down!

Date of experience: June 7, 2023

Thumbnail of user jamesg4526
California
2 reviews
0 helpful votes
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June 10th, 2023
Verified purchase

Always excellent selection, efficient service, and fair prices.

Reason I chose this business:

Experience.

Date of experience: June 10, 2023

Thumbnail of user brianb3352
Virginia
1 review
0 helpful votes
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June 22nd, 2022
Verified purchase

Fast, simple and a great installation guide video-helped to, sell the product.

Reason I chose this business:

Best fit for my needs

Date of experience: June 22, 2022

Thumbnail of user jamess8205
Virginia
1 review
0 helpful votes
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June 11th, 2023
Verified purchase

Easy purchase and lights came faster than expected

Reason I chose this business:

I have bought many items over the years from you and have always been satisfied

Date of experience: June 11, 2023

Thumbnail of user geeryg
New York
2 reviews
0 helpful votes
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September 7th, 2022
Verified purchase

Great product selections, helpful customer service, and super fast shipping!

Date of experience: September 7, 2022

Thumbnail of user davidc6782
New Jersey
1 review
0 helpful votes
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September 5th, 2022
Verified purchase

Very pleased with how fast it showed up. Quality seems excellent

Date of experience: September 5, 2022

Thumbnail of user jamesa3039
Tennessee
4 reviews
0 helpful votes
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June 11th, 2023
Verified purchase

Fantastic experience from the order to delivery. Very pleased.

Reason I chose this business:

RealTruck kept extending my delivery time, They should have been upfront about items not in stock or backordered.

Date of experience: June 11, 2023

Thumbnail of user brianr1736
Illinois
1 review
0 helpful votes
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June 22nd, 2022
Verified purchase

Easy to order, no problems at all the process was seamless

Date of experience: June 22, 2022

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 7 days

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