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    Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 10,133 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 5th among Auto Parts sites.

  • Quality
    258

Proactively asks for customer feedback

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 83.9%
Positive
3,487
Neutral
185
Negative
485
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41,966 reviews

122
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How would you rate Extreme Terrain?
Top Positive Review

“Under rated”

Gilbert R.
11/27/24

Better than rubicon express. Smooth ride, I've had other shocks and springs set ups and so far they Clayton's are my go to. Maybe I'll try trailer next. But I feel that Clayton isn't talked about enough. All you hear is rubicon express this and old man emu that. Get the Clayton's, call it a day.

Date of experience: 11/17/24
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Top Critical Review

“Double charged me”

Chris G.
11/30/24

I got a phone call sunday from E.T. Salesman. He gave a a quote on 5 tires 5 rim package. I expected the deal and purchased. Money came out of my account. Then Monday morning I get message from my bank I'm over drawn by 1200$ it took 3 days to get my money back calling every day. Absolutely a mess. Three overdrafts fees later. O but here is a 20 dollar voucher for your next order they said. You can take that voucher and stick it up your@$$.

Date of experience: 11/20/24
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Reviews (10,133)

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Reviews that mention popular keywords

customer service (770) shopping experience (96) quality product (140) return process (30) box item (35)
Thumbnail of user garys2027
Kentucky
2 reviews
0 helpful votes
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December 11th, 2022
Verified purchase

Fast efficient delivery very easy to place the order.

Reason I chose this business:

Great service good support

Date of experience: December 11, 2022

Thumbnail of user claudiusm1
California
2 reviews
0 helpful votes
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June 10th, 2023
Verified purchase

Great customer service. No issues with your company.

Reason I chose this business:

Great products!

Date of experience: June 10, 2023

Thumbnail of user virgilp34
Washington
1 review
0 helpful votes
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July 10th, 2023
Verified purchase

...not real happy about that considering it was instock

Date of experience: June 10, 2023

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I have left you a voicemail to thank you for your feedback.
I am sorry for any delays.
It looks like all your items shipped.
If you have any questions, please let me know.

Amy
EXT 1257

Thumbnail of user richardb3976
Tennessee
1 review
0 helpful votes
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April 30th, 2022
Verified purchase
• Updated review

Easy online ordering items in-stock have been very pleased with prior purchases

Reason I chose this business:

In-stock and great pricing and on-time delivery

Quality

Date of experience: April 30, 2022

Very easy to order
April 21st, 2022
Verified site experience
• Previous review
Reason I chose this business:

In-stock of items needed, price quality of products would recommend extreme terrain to friends and family

Date of experience: April 21, 2022

Thumbnail of user joshuam1195
California
1 review
0 helpful votes
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October 16th, 2022
Verified purchase

Right on as usual. Thank you. Product will serve its purpose.

Date of experience: October 16, 2022

Thumbnail of user johng5279
Massachusetts
1 review
0 helpful votes
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August 10th, 2022
Verified purchase

Straps arrived ahead of time and seem to be pretty decent quality

Reason I chose this business:

Price was better and had a much better selection

Date of experience: August 10, 2022

Thumbnail of user jonathant497
Indiana
1 review
0 helpful votes
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April 27th, 2022
Verified purchase

Bought and got the order within 24 hours solid product too

Date of experience: April 27, 2022

Thumbnail of user michaelm9331
Georgia
1 review
0 helpful votes
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April 29th, 2022
Verified purchase

Very easy to shop online. I ordered and item came in a few days.

Reason I chose this business:

Had parts i needed

Date of experience: April 29, 2022

Thumbnail of user dwainb.b
Texas
1 review
0 helpful votes
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September 6th, 2022
Verified purchase

Great cover. Easy install took about 15 mins to get on and strapped down.

Reason I chose this business:

Been highly impressed with how fast they process orders and customer service is unmatched.

Date of experience: September 6, 2022

Thumbnail of user ahmetk29
New York
1 review
0 helpful votes
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December 14th, 2022
Verified purchase

Smooth transaction, easy to navigate on the
web site

Reason I chose this business:

Quality of service

Date of experience: December 14, 2022

Thumbnail of user andrewt1185
New Mexico
1 review
0 helpful votes
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August 10th, 2022
Verified purchase

Easy to navigate the website and super quick shipping.

Date of experience: August 10, 2022

Thumbnail of user camronw5
Minnesota
1 review
0 helpful votes
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July 24th, 2022
Verified purchase

It's a great website they have everything I need and the shipping is fast

Reason I chose this business:

You have everything I need for my jeep

Date of experience: July 24, 2022

Thumbnail of user garyr732
Florida
2 reviews
0 helpful votes
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July 11th, 2022
Verified purchase

Very good. Fits perfectly and super fast shipping. Great Service

Reason I chose this business:

Had the right product

Date of experience: July 11, 2022

Thumbnail of user kristinf202
South Carolina
1 review
0 helpful votes
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December 17th, 2022
Verified purchase

Fast pleasant experience, pretty sure he will like It!

Reason I chose this business:

Husband put you on his wish list

Date of experience: December 17, 2022

Thumbnail of user francism392
Massachusetts
1 review
0 helpful votes
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December 18th, 2022
Verified purchase

Great! Products showed up when they were supposed to. No complaints.

Date of experience: December 18, 2022

Thumbnail of user ronaldj736
North Carolina
1 review
0 helpful votes
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December 18th, 2022
Verified purchase

I am very pleased with everything from start to finish

Reason I chose this business:

I receive so many websites about my Jeep. I have checked all of them and Extreme was the best that I could find. So, thank you for your customer service.

Date of experience: December 18, 2022

Thumbnail of user whisperc
Virginia
1 review
0 helpful votes
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June 27th, 2022
Verified purchase

All of our items arrived on time and was super simple to install.

Date of experience: June 27, 2022

Thumbnail of user davidb9392
Florida
1 review
0 helpful votes
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December 16th, 2022
Verified purchase

Everything seems ok, just received order but it was 4 days later than expected.

Date of experience: December 16, 2022

Thumbnail of user nicoles2181
Massachusetts
1 review
0 helpful votes
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December 16th, 2022
Verified purchase

Ordering was east and it arrived very quickly! Will definitely order from here again! Thank you!

Date of experience: December 16, 2022

Thumbnail of user rebeccac1636
Alabama
1 review
0 helpful votes
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June 26th, 2022
Verified purchase

It was delivered to e-mail within an hour. No issues.

Reason I chose this business:

My husband wants halo headlights for his 2008 Jeep. He wants a few other accessories like a new mesh top.

Date of experience: June 26, 2022

Thumbnail of user glennm730
Connecticut
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

Decent information about the products sold. Will do business with them again

Reason I chose this business:

Product ease of install

Date of experience: December 20, 2022

Thumbnail of user ernests261
Kansas
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

I thought my item was being shipped the day it arrived. Great service.

Reason I chose this business:

Best selection

Date of experience: June 25, 2022

Thumbnail of user lauriek330
Florida
1 review
0 helpful votes
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December 18th, 2022
Verified purchase

Easy ordering, great price, free shipping, arrived quickly and in perfect condition.

Reason I chose this business:

I had previously ordered side steps for my husbands Wrangler and the experience and steps were so great that I returned to order me steps for my new gladiator.

Date of experience: December 18, 2022

Thumbnail of user colek16
Indiana
3 reviews
2 helpful votes
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June 25th, 2022
Verified purchase

Easy to navigate the site and always a great selection of products!

Reason I chose this business:

Love the selection to choose from on the mods you can get for your jeep.

Date of experience: June 25, 2022

Thumbnail of user stephenc1744
Ohio
2 reviews
0 helpful votes
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June 24th, 2022
Verified purchase

Provided fast shipping and accurate order fulfillment. Just ordered from there again.

Date of experience: June 24, 2022

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 7 days

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