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    Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 10,132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 5th among Auto Parts sites.

  • Quality
    258

Proactively asks for customer feedback

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 83.9%
Positive
3,486
Neutral
186
Negative
485
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41,963 reviews

122
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How would you rate Extreme Terrain?
Top Positive Review

“Under rated”

Gilbert R.
11/27/24

Better than rubicon express. Smooth ride, I've had other shocks and springs set ups and so far they Clayton's are my go to. Maybe I'll try trailer next. But I feel that Clayton isn't talked about enough. All you hear is rubicon express this and old man emu that. Get the Clayton's, call it a day.

Date of experience: 11/17/24
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Top Critical Review

“Double charged me”

Chris G.
11/30/24

I got a phone call sunday from E.T. Salesman. He gave a a quote on 5 tires 5 rim package. I expected the deal and purchased. Money came out of my account. Then Monday morning I get message from my bank I'm over drawn by 1200$ it took 3 days to get my money back calling every day. Absolutely a mess. Three overdrafts fees later. O but here is a 20 dollar voucher for your next order they said. You can take that voucher and stick it up your@$$.

Date of experience: 11/20/24
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Reviews (10,132)

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Reviews that mention popular keywords

customer service (770) shopping experience (96) quality product (140) return process (30) box item (35)
Thumbnail of user robertt3165
Georgia
1 review
0 helpful votes
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December 17th, 2022
Verified purchase

Nice nice nice nice pleasant pleasant pleasant good good good

Date of experience: December 17, 2022

Thumbnail of user ronb944
Texas
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

Good experience - received my items timely and they were packed well.

Date of experience: June 25, 2022

Thumbnail of user jamesl3824
Kentucky
1 review
0 helpful votes
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December 15th, 2022
Verified purchase

Extremely helpful, polite staff. Prompt delivery service.

Reason I chose this business:

Customer service

Date of experience: December 15, 2022

Thumbnail of user terryb1227
Texas
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

Easy to install, took care of the hyper flashing issue.

Date of experience: June 29, 2022

Thumbnail of user stephenm2541
New Jersey
2 reviews
0 helpful votes
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December 19th, 2022
Verified purchase

I ordered an antenna. Don't know why 50 characters is needed to describe it.

Reason I chose this business:

Dealer recommendation

Date of experience: December 19, 2022

Thumbnail of user davidp4897
Texas
1 review
0 helpful votes
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December 19th, 2022
Verified purchase

Carriers did put out of site from street view without prompting. SWEET!

Date of experience: December 19, 2022

Thumbnail of user daniels3707
Pennsylvania
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

Great. They were shipped quickly and delivered in just a few days.

Reason I chose this business:

I liked the product and website. Ordering was easy.

Date of experience: December 20, 2022

Thumbnail of user maxwelld33
California
1 review
0 helpful votes
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December 18th, 2022
Verified purchase

Lug nuts worked great socket broke on the last wheel though

Reason I chose this business:

Seemed good

Date of experience: December 18, 2022

Thumbnail of user d.m7
Washington
1 review
0 helpful votes
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June 27th, 2022
Verified purchase
• Updated review

Very easy to navigate the website. Great products.

Reason I chose this business:

Repeat customer, always value extreme terrain.

Date of experience: June 27, 2022

Great site
June 21st, 2022
Verified site experience
• Previous review

Date of experience: June 21, 2022

Thumbnail of user jerryf583
Alabama
1 review
0 helpful votes
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December 19th, 2022
Verified purchase
• Updated review

Love this company! Always delivered quickly and as requested!

Reason I chose this business:

Saw online, got catalog and this my second order and there will be more.

Date of experience: December 19, 2022

Quick and easy
November 25th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Been scoping out your products for a while, found wheels I wanted.

Date of experience: November 25, 2022

Thumbnail of user hannahd362
Arizona
1 review
0 helpful votes
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December 20th, 2022
Verified purchase
• Updated review

I love how easy it is to use the website! They tell you what fits your vehicle.

Reason I chose this business:

They always have what I need!

Date of experience: December 20, 2022

I love Extreme Terrain and how the great range of products...
November 3rd, 2022
Verified site experience
• Previous review

I love Extreme Terrain and how the great range of products you have on the site.

Reason I chose this business:

You guys were the best price and had all the items I needed.

Date of experience: November 3, 2022

Thumbnail of user jamesf3181
California
1 review
0 helpful votes
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June 28th, 2022
Verified purchase

Quick delay very, good price.
Delivered with an end cap on each side broken off

Reason I chose this business:

Price and availability

Date of experience: June 28, 2022

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user logena
Kentucky
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

Makes it so easy, great way to look at things before you buy.

Reason I chose this business:

Best prices, easy shipping

Date of experience: December 20, 2022

Thumbnail of user micheleh681
Tennessee
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

Came faster than Amazon Prime. Super impressed! I will definitely order from them again.

Reason I chose this business:

Very good price for what I needed.

Date of experience: December 20, 2022

Thumbnail of user joser1675
Massachusetts
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

Excellent time on delivery and product.I order again.

Date of experience: December 20, 2022

Thumbnail of user amandav863
Michigan
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

I received my order really quick was nice. Thank you

Date of experience: December 20, 2022

Thumbnail of user jamesh5379
Wisconsin
1 review
0 helpful votes
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June 30th, 2022
Verified purchase

My order was delivered within days, will be ordering again, Got exactly what I wanted

Date of experience: June 30, 2022

Thumbnail of user hectorh123
Massachusetts
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

Excellent service so far, thank you very much, we will continue to be your customers later.

Date of experience: June 29, 2022

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user paytonw32
California
1 review
0 helpful votes
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January 19th, 2023
Verified purchase

Very disappointed to see my leaf springs arrive without a box and all scratched up because of it

Date of experience: December 20, 2022

Thumbnail of user diegoe27
Florida
1 review
0 helpful votes
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June 30th, 2022
Verified purchase

Great product, easy installation. Just as described

Date of experience: June 30, 2022

Thumbnail of user josephw1551
Alabama
1 review
0 helpful votes
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June 30th, 2022
Verified purchase

Extreme is a very dependable source for your jeep product

Reason I chose this business:

Extreme looked like an excellent source for my jeep rubicon so I tried them and my personal experience with them was spot on. I will continue to get my jeep parts from them in the future and my son has a jeep 4door was impressed as well

Date of experience: June 30, 2022

Thumbnail of user stanleyz30
Florida
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

------------------------------------------------------------------

Reason I chose this business:

=--------------------------------------------

Date of experience: April 17, 2024

Thumbnail of user colinh456
Louisiana
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

Iz gud shhhhhhhhhhhhhhhhhhhhtuff'nd yeeee. Watchu wanme sae? Eh?

Date of experience: October 23, 2024

Thumbnail of user cloeg5
Washington
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

Goooooooooooooooooooooooooooooooooooooooooooooooood

Date of experience: September 13, 2024

Thumbnail of user tylerw685
Texas
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Ttttttttttttttttttttttttttttttttttttttttttttttttttttttttt

Date of experience: October 9, 2024

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 7 days

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