• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,373
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user samf863
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

Everything is easy to find, great format. Good prices and fast shipping.

Reason I chose this business:

Broncbuster steering rack bushing

Thumbnail of user terryb1985
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

Bug deflector shipped quickly. Great look with the textured black vs see through plastic.

Thumbnail of user kimberlyw2606
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

Overall good shopping,got bumper quick. Bit had missing hardware

Thumbnail of user shaunm418
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

It was a good and pleasant experience. Package arrived quick with no issues

Reason I chose this business:

Web searching involving my Jeep and came across this website on my own

Thumbnail of user joet1360
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Very good experience ordering with rep on phone. Even gave me a discount

Thumbnail of user timg1178
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Came quick and easy like me with every female out on the trails

Thumbnail of user akarma
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

This is my first time ordering. Very good experience so far.

Reason I chose this business:

Everything I need for my jeep in one website.

Thumbnail of user roberts11126
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

Have not received item yet. Hoping that it will be a good fit.

Thumbnail of user shaquandas1
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

It came quick and easy assembled with no hassle. I would order again.

Reason I chose this business:

Build just for my car

Thumbnail of user daves2295
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

On time delivery. Part was in great shape packed well.

Thumbnail of user tanherh
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Came fast easy installation looks good under the hood fuel mileage has gone up

Thumbnail of user devond101
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

Got my headlights fast and was able to change them out quickly. Great website and very descriptive info

Reason I chose this business:

Best company for jeeps

Thumbnail of user larryw1655
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Great experience, will shop again. Thank you! Ease of order and quick turnaround was surprising

Thumbnail of user awildar22
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Great website and great price, the pictures help make my decision.

Reason I chose this business:

Best price, great costumer service

Thumbnail of user steven1106
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Always,Awesome, great experience will continue to always buy from these guys

Thumbnail of user bradleyd274
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Great customer service 👏was good and complete overall.

Thumbnail of user bobt1238
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Bought flat fender kit...look great, and ease of installation...

Thumbnail of user madelinek78
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Fits great came in quicker than expected. Would recommend.

Thumbnail of user reidw36
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Got box a little damaged, contents seem good. Install will determine

Reason I chose this business:

Wealth of options and parts

Thumbnail of user jimb1363
2 reviews
0 helpful votes
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September 19th, 2024
Verified purchase
• Updated review

Order received in 4 days. Product was exactly as described and took about 2 hours to install.

Reason I chose this business:

Have always gotten excellent results from ET.

Excellent as always!
July 18th, 2022
Verified site experience
• Previous review
Reason I chose this business:

They are able to full fill just about all my needs for my TJ.

Thumbnail of user matthewb2743
Mb
2 reviews
0 helpful votes
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September 16th, 2024
Verified purchase

I got exactly what I ordered and it works as advertised and had it fast

Thumbnail of user roberts10871
1 review
0 helpful votes
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September 19th, 2024
Verified purchase
• Updated review

Website works well at times it kicks you off but otherwise it's fine

Reason I chose this business:

Always have good customer service and Always takes care of problems promptly

Site at times kicks you off your account
September 12th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Always do good customer service and Always takes care of problems promptly

Have everything you will need
September 6th, 2024
Verified site experience
• Previous review
Great customer service
August 12th, 2024
Verified purchase
• Previous review

Easy to navigate web site and if any questions call and they are very friendly and helpful with anything you may need to know.

Thumbnail of user jonathanf827
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Will post pics once all installed, painting first, then installing on my own

Reason I chose this business:

They offered a hard catalog.

Thumbnail of user kimh2075
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Very smooth. Easy to deal with. Great customer service. Delivered a day early

Reason I chose this business:

Great to deal with. Very helpful and knowledgeable

Thumbnail of user luisr1234
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Great I love the quality and the prices. Good customer service.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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