• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,373
Neutral
177
Negative
442

Instant Feedback

40,733 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user scottm3937
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Ordered a driveshaft, and chose overnight shipping. To make a long story short, it took a week & 1 day. I don't think it was extreme terrain, I think it was UPS dropping the ball.

Reason I chose this business:

Part was in stock with overnight shipping available.

Thumbnail of user jasonc3185
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Easy to ship and purchase. Great product(s), super fast shipping to my door.

Reason I chose this business:

Good products, large selections, prices are good.

Thumbnail of user lorrainee135
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Best possible price for a winch in its class. Shipping was fast

Reason I chose this business:

Best possible price for a winch in its class. Shipping was fast

Thumbnail of user kurtl169
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Ordered parts for what was describing a fast professional manner.

Thumbnail of user raym1041
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Super easy install, looks great on truck
Highly recommended

Thumbnail of user janew1052
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Great experience! Easy to find what I needed for my Rio Grande.

Thumbnail of user brianb4943
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Ordering was easy and the item came as promised. It was easy to install and looks great.

Reason I chose this business:

I have purchased from here for my 2003 Jeep TJ.

Thumbnail of user scotth3010
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Abundance of accessories for Jeep off road parts.
Found what we were looking for in one outfitters.

Reason I chose this business:

Available products at reasonable prices.

Thumbnail of user briand2845
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Fast shipping and great fit.covers look great and easy to install.

Thumbnail of user chriss4982
1 review
0 helpful votes
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July 31st, 2024
Verified purchase
• Updated review

Everything was great but would be nice if there were directions and maybe a video, I'm just guessing how to do it I guess

Awsome products
February 2nd, 2024
Verified site experience
• Previous review
Thumbnail of user donm1293
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Every thing fits looks great fast delivery right to the door

Reason I chose this business:

Good price on everything

Thumbnail of user pauln1537
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Received order. Box basically open. All parts were there. Could use more tape or securing.

Reason I chose this business:

Good choices. Like tire package selections.
Down side, my wife like the selections as well!😬

Thumbnail of user jeremiahp108
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Fast shipping, product was exact fit for my application. I will order from extreme terrain again!

Thumbnail of user ericac608
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Brand new jeep owner, purchased a set of running boards and they look great! Super happy

Reason I chose this business:

It was recommended to me by my dad and co worker

Thumbnail of user danielm5328
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Great customer service. Seller ships fast and provides tracking number.

Thumbnail of user tonyc1602
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

Shipping was fast. Item was as described.
Great customer service.

Reason I chose this business:

Quality products

Thumbnail of user alvinb206
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

First things first, the customer service representative that answered my phone call was absolutely outstanding. He worked patiently with me to ensure I ordered the correct part # and then assisted me with shipping & billing. This is a Father's Day gift & I'm glad I got the customer rep I did. Based on my initial experience I will order from Extreme Terrain again.

Thumbnail of user danielb4012
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

The process of ordering was super easy and installation was easy as well. There was a dent in the middle of one of my tonneau cover panels, from shipping, which I don't think will be an issue and it is not noticeable from the top side, but I took pictures of it and of the shipping box as a CYA, and will report when I register my warranty. So, hopefully I never need to utilize customer service, but to this point, my experience with Extreme Terrain has been flawless

Reason I chose this business:

Seemed like and actually are: quality products

Thumbnail of user dennisr1135
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Good fast service products with good prices
Good product as described

Reason I chose this business:

First site that came up

Thumbnail of user donf634
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

Poor fit on tundra window gasket. Waste of money. Will shop elsewhere

Thumbnail of user justinh1391
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

Great product, super durable. Easy to install. Speedy shipping.

Reason I chose this business:

Good reviews,

Thumbnail of user julianh198
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Better pricing than local auto hardware stores like O'Reilly's or advanced

Reason I chose this business:

Previous customer

Thumbnail of user laurae1342
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Got the things I ordered in a timely fashion and everything came as described.

Thumbnail of user jacobp666
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I've ordered from another Jeep/offroad website and I was in the dark for 90% of my orders wit them.

But, first time ordering with extreme terrain and not only was I updated throughout the ordering process with emails and texts, but they had very detailed installation videos. This was helpful as the product came with very vague instructions from the manufacturer. Great touch

Reason I chose this business:

Better pricing and had installation videos

Thumbnail of user hugom219
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

Everything was easy and helpful to pick the right item specific for my truck. Thanks

Reason I chose this business:

Easy to get what you looking for according to my vehicle.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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