• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,372
Neutral
177
Negative
440

Instant Feedback

40,733 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user taras812
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Super fast shipping! Definitely buying again. Great selection of products.

Thumbnail of user andreww2403
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

It was easier than most ordering these days. I would happily deal with Extreme Terrain again!

Reason I chose this business:

Best value.

Thumbnail of user tarontap
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

I had a really good experience the order came faster than expected and was very easy to connect.

Thumbnail of user douglasf958
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Great, will expand my business, love the inventory, solid, quality, parts

Thumbnail of user roya454
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

Great prices, Great service, Great Products. Some minor stuff but nothing to give a bad review over.

Reason I chose this business:

One of my go-to stores for my Jeep

Thumbnail of user coreyg255
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Parts arrived on time and are of excellent quality. Mine arrived in a pretty thin torn up box. The control arms look like they got banged around quite a bit during shipping due to their weight. One arm had a completely destroyed zerk fitting and both had large pieces of paint chipped off. No big deal if you plan on banging them up off roading anyway. Maybe order a set of zerk fitting to have on hand just in case.

Reason I chose this business:

Recommended in the r/GXOR community.

Thumbnail of user marcusl247
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

I bought some lights for my jeep. Once I installed them one of them turned out to be defective out of the box. I filled out the return order and Customer service was able to get me new lights within 3 business days. Very happy with the service they provide to their customers.

Reason I chose this business:

I chose extreme terrain due to the countless jeep options for all the parts you need to build your jeep the way you want it.

Thumbnail of user jonl612
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Ordered the JK Wrangler delete plate. Came in on time as expected. All items included inside the package. Installation was a breeze. I will definitely be ordering more for my Jeep from Extreme Terrain!

Reason I chose this business:

Never had an issue, customer service is excellent, and products arrive as expected and in good time.

Thumbnail of user forrests97
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Great selection, easy ordering, outstanding customer service. Kara was great to work with.

Reason I chose this business:

Had the product I wanted

Thumbnail of user roberts10609
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Been looking for a bug deflector. I don't know if they really keep many bugs off the windshield, but I figure if it gets any, that's better than if you don't have the deflector at all. Plus, I think they add to the looks of my Bronco, as they did on past trucks I've owned. I chose Extreme Terrain because they had the design I kinda had in mind, and past experience with them sealed the deal.

Reason I chose this business:

I can get what I want or need for my vehicle and at a good price. Also they ship items pretty quickly so not much of a wait to get things.

Thumbnail of user michaelc10302
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

I needed to replace the front bumper on my Jeep; I found the exact bumper at Extreme Terrain and received it within the week. A great source for Jeep accessories.

Reason I chose this business:

They had what I needed.

Thumbnail of user christopherb3247
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Easy to browse, easy to purchase. Great addition to my Gladiator.

Thumbnail of user jonathanh1533
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

My experience was very positive. Fast delivery time and good quality product

Thumbnail of user javierg315
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

I received the last item today, everything looks as expected. I didn't try the cover yet, but as used item looks great condition. Definitely I'll keep in mind for future purchases. Thank you

Reason I chose this business:

Very reasonable prices, everything is affordable for dudes like me. Lol!

Thumbnail of user darelw2
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Good experience very helpful and knowledgeable staff. Thank you

Reason I chose this business:

Have all the parts i need for my Jeep.

Thumbnail of user kevina2102
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Great customer service. Solid discount. Quality products

Reason I chose this business:

Discount and great customer service

Thumbnail of user ryanb2093
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Quality product at a good price. Parts fit as described. Less followup emails would be nice.

Thumbnail of user ericr1968
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Driving experience has gone from worn and tired to like new. Amazing

Reason I chose this business:

Multiple choices

Thumbnail of user sherrym1054
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Easy ordering and timely delivery. I'm sure we'll be ordering more products for our jeep.

Thumbnail of user bobp1157
2 reviews
0 helpful votes
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August 29th, 2024
Verified purchase

Okay... Seems like waiting a long time to complete the full Order.

Reason I chose this business:

Had what I needed.

Thumbnail of user frankh1456
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Everything went as smooth as I would expect from a solid company.

Thumbnail of user kennethw1479
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

It was so easy to find what I needed then really easy to place my order. Received my order in a very short time.

Thumbnail of user brookec318
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Quick and easy. Didn't have to wait. Will probably use again for cheaper parts like quick fixes when needed.

Thumbnail of user randalls536
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

Straight forward ordering on website. Exceptional price and quick delivery. They take care of veterans.

Reason I chose this business:

Wide selection of Tacoma products at reasonable prices.

Thumbnail of user johnr7644
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

I recently purchased a Motofab leveling kit. The "kit" came with 1 (one) spacer. Even better, the single spacer was shoddily wrapped in 2 USPS padded envelopes.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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