• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,371
Neutral
177
Negative
440

Instant Feedback

40,733 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user ranzd
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Just ordered 2 days ago-why do you want me to review?

Thumbnail of user jeffb3077
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Good service fast shipping product fit the way it was described

Thumbnail of user michaeld7686
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Good website. Easily searched for and found what I needed. Impressively low shipping cost.

Thumbnail of user chadm693
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Product was exactly as described. Have yet to install but will work great.

Reason I chose this business:

Recommended by family memeber.

Thumbnail of user denaj47
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Great experience! Easy order, shipped quickly, simple installation, we will enjoy this very much.

Reason I chose this business:

Best quality

Thumbnail of user williamc5446
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

I ordered the JL fender flare replacement hardware kit. It had all the fasteners I needed to reattach my loose fender. The parts were high quality and reasonably priced.

Reason I chose this business:

I chose this company because they were the only one I could find that sold a complete kit. I was not disappointed!

Thumbnail of user josephs4327
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Love the military discount you add! Thanks for showing the appreciation!

Thumbnail of user adrianb572
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Have not put them on the vehicle yet, but the package arrived intact and the products looked good, and delivery was quick. Satisfied so far 👌

Reason I chose this business:

Competitive price

Thumbnail of user christopherm3447
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Purchase, shipping and delivery confirmation all accurate and timely. Products arrived on time as expected.

Reason I chose this business:

Good stock, reliable and timely shipping.

Thumbnail of user jaredb396
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

It was nice having a wide variety of different options as well as a decent spectrum of inexpensive to expensive parts to choose from. The delivery time was also quick too!

Reason I chose this business:

I choose Extreme Terrain because I heard they had a good selection of parts to choose from for Tacomas.

Thumbnail of user michaelk5917
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

The coin slots will accept coins but will not release them. I had to use a screwdriver to get the coins out the slots.

Thumbnail of user kongm2
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

I ordered a Tacoma Roof Rack and received 2 Gladiator Fender Flares for some reason?!? How does this happen?

Reason I chose this business:

Inadvertently had high hopes thinking I was getting a good deal but I was pretty disappointed when I opened the box. 😢

Thumbnail of user jeffv707
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Okay, just okay. Nothing more nothing less. Didn't impress me but the right parts came this time

Thumbnail of user amjadm10
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Shipping was fast and easy, and the return is very easy I highly recommend

Reason I chose this business:

I find what I need

Thumbnail of user richm468
1 review
0 helpful votes
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August 12th, 2024
Verified purchase
• Updated review

Easy to install and look great. Price was fare and they were delivered on time.

Reason I chose this business:

I like the products they carry and I have never had any issues with getting what I ordered.

What I was looking for was easy to find and purchase
June 3rd, 2022
Verified site experience
• Previous review
Reason I chose this business:

Like the site and product selection.

Thumbnail of user nickm1601
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

My order was processed efficiently, it was correct and the price was good.

Reason I chose this business:

Google search for the product I was looking for

Thumbnail of user wayneh989
2 reviews
0 helpful votes
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June 15th, 2024
Verified purchase

I am a new owner of my first 2024 Tacoma. When I first got it, the tonneau covers were not available for it yet. A chat with your technical staff told me when they expected to be available. A week later they were, and I ordered one that arrived less than a week later. I am very happy with the purchased.

Reason I chose this business:

Selection and pricing was great.

Thumbnail of user michaels12103
1 review
0 helpful votes
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August 11th, 2024
Verified purchase
• Updated review

Ordered as described came in fast good service… I've ordered before and it was great

Reason I chose this business:

Bought here before

Always a pleasure
November 24th, 2023
Verified site experience
• Previous review
Thumbnail of user bobbib151
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Ordered red linguists for my 2021 Toyota. Loved the quality, feel and look that my truck now has.

Thumbnail of user marks7673
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Overall good experience. Easy and on time with the delivery process.

Thumbnail of user ryank1166
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Always have a great selections of products with competitive pricing. Fast shipping

Reason I chose this business:

Other websites did not have as many options for fender flares and the price you can’t beat

Thumbnail of user richardg3770
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Overall Good Experience, one of my orders was missing one important piece, easy enough to create myself, but purchased so I would not have to, but wasn't going to wait another week or two to get right. Second Item was not as expected, but works just fine.

Extreme Terrain Did a fine job, they could source better partners.

Thumbnail of user joeyv81
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The bumper came well-packed. Assembled nicely, easy to install. You'll definitely need a person to help lift the bumper onto the truck and line-up the bolts with the matching sockets. I make one mod to the bull bar: removed the flange with an angle grinder as I won't be installing lights on the bar and I prefer a plain bar. A little black textured paint from a ratttle-can covered the resulting marks nicely.

Thumbnail of user reppsg
2 reviews
0 helpful votes
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August 15th, 2024
Verified purchase

Easy to install and remove and fits perfectly over the bed rails.

Thumbnail of user debbieb2145
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

Pats shopped very quickly and arrived packaged well. It took my husband about an hour to put them in. They look great on my Jeep.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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