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Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 days
40,733 reviews
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
Purchased a replacement speed sensor for my driver's side rear wheel. Had it by the end of the week. Installed and codes went away.
Availability and price were good. I have ordered from ET before and was satisfied with their products.
Ordered a TRD style rim to replace one that got all banged up. Fast, free shipping and it arrived very well packaged up.
Easy ordering process and quick delivery. Exact fit and easy installation.
Previous experience. Great customer service.
Straps didn't fit over factory roll bar! We took the foam out to make it fit! Not very tight and flaps
A lot!
Great place to shop for the jeep! The new hinge light cover is bad a$$. I love it!
I only received part of it. I only received pat of my Order. Part of my order
Previous customer
Knowledgeable and professional interaction with customer service rep when ordering. Thanks!
Very helpful in placing order. Not one for completing surveys.
Price and availability
After buying one product i received 10 emails within the first day
Very fast delivery time even without expedited delivery's
Great products
U will love your parts and quick delivery high quality parts
Customer service rep was courteous and professional. Found the parts I needed quickly and helped me place the order.
Bought a roof rack from this site, arrived very quickly with all of the parts, easy to install, and was awesome for my roof top tent plus it held up to some pretty rough roads!
Everyone we dealt with in this company has been absolutely amazing and helpful! We will be doing all of our business with them!
Some items arrive quickly other items lost. After reporting undelivered item must wait another 48 hours to follow up. I order a lot on line very little issues and when it happens it's usually the carrier.
On line chat person was very helpful and personable. Having that experience helped me to know ET would make it right.
Went on line saw all the options available and picked the one I liked the most. Added to my cart and checked out. Product delivered as promised and fit perfectly.
Variety of parts for my Jeep Wrangler.
I was looking for things for a new to mee Jeep, found several options for what I was looking for. Easy purchase and quick delivery!
Quick and easy. Was a small order, will come back to see about bigger orders! So far so good.
Great service, easy to install and I'd say that we got what we paid for.
Manufacturer said the part was not available - guess what - there it was on your site.
Past purchases.
Dont force folks to write something. Take your stars and be happy with it.
Ordered on a Tuesday afternoon, received my order the next day.
Only one who had my part in stock
The order delivered faster than Amazon definitely ordering from y'all again!
Jeep products
Ordering and receiving the products were easy enough which is why I gave an extra star. The products failed and cannot be returned because the return window is gone.
Hi Ben,
I left you a voicemail just to check in. I did not see that you have contacted us about your wheel spacers and I reached out to make sure all was well.
If you have a defective item, please do not hesitate to contact us. If you have any questions
You can reach me at EXT 1257.
Thank you and have a great day!
Amy
Gain trust and grow your business with customer reviews.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Really sorry about the straps not fitting correctly over your roll bar Bobbie.
I tried to contact you over the phone and sorry I missed you.
Please feel free to call me at EXT 1257 if you have any questions or
If you would like to discuss your experience.
Have a great day!
Amy