• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,364
Neutral
177
Negative
440

Instant Feedback

40,733 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user thomasb4895
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

I came across this sweet little upgrade to replace the worn out and sun faded factory hood latches and XT was lightning fast with the shipping. The items were packaged very well and seem to be of great quality. ExtremeTerrain even offered me an opportunity to shoot an installation video, which I will be doing today!

Thumbnail of user myrlinoh
1 review
0 helpful votes
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July 21st, 2024
Verified purchase
• Updated review

Recently replaced my old locking fuel door with a RedRock with Jeep logo. Super happy with the new look!

Reason I chose this business:

Better selections and better quality.

Would love to buy all but you know...
April 6th, 2023
Verified site experience
• Previous review

Would love to buy all but you know...

Reason I chose this business:

Reputation and quality products

Thumbnail of user iane159
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Ok I guess I was it's very similar just missing one hole

Thumbnail of user cathyr671
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

It was so easy to order and the instructions were very easy to follow! I love the look it gives my Jeep!

Thumbnail of user timm2275
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

The product was delivered timely and without damage.Very pleased

Reason I chose this business:

Good selection of products

Thumbnail of user toms2784
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

Very easy to work with, fast shipping,answering any questions you may have.

Thumbnail of user carlosr1275
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Very good customer service, no complaints about that. Find my part right away.

Thumbnail of user fergp
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

All good. Delivery fast product what I wanted.price great.

Reason I chose this business:

Have what I want

Thumbnail of user ronniej114
1 review
0 helpful votes
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August 13th, 2024
Verified purchase
• Updated review

Camera very difficult to install. Did receive clear instructions…missing parts

Website is very easy to navigate through
February 1st, 2023
Verified site experience
• Previous review
Thumbnail of user brucew881
2 reviews
0 helpful votes
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July 19th, 2024
Verified purchase

The part I needed was easy to identify and order. Helpful instructions accompanied the delivered part and it was an easy install!

Thumbnail of user toms2779
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

I tried to place but go frustrated with the process that I finally gave up.

Thumbnail of user michaelk5905
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

Mike D was quick to answer my question and in a matter of minutes, he helped me place my order and get my parts headed my way.

Thumbnail of user raymondb1084
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

I was having a problem with keeping the credit card info and completing the checkout.I waited an hour and sent the order no problem.

Reason I chose this business:

You had the part I needed.

Thumbnail of user paulb5431
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

The product was delivered and received promptly. The product was in excellent condition and very well made beyond my expectation. The installation was straightforward and well thought of and, without any assistance, still took me less than an hour. The installation video in your webste was very helpful and helped facilitate the installation.

Reason I chose this business:

Product Availability and pricing

Thumbnail of user billyb838
1 review
0 helpful votes
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June 5th, 2024
Verified purchase

I installed these on my 2023 Gladiator Rubicon Diesel. So far they have been terrific and make it easier to get in and out. I have a 3" Rock Krawler lift and it makes a huge difference. My only complaint would be the installation instructions are a little confusing and really need to have a parts list that has the corresponding parts properly marked. This is because there is a difference in the front and rear bracket but not evident which is which. Overall though I'm extremely happy with my purchase

Reason I chose this business:

All the parts I’m interested in are available from here!

Thumbnail of user erical497
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Everything I've ordered so far has been just as described and shipping has been mostly ontime. I placed 2 orders within close proximity of time and the first order was delayed by a day but delivered together which wasn't really an issue overall.

Reason I chose this business:

Selection, pricing and ease of ordering

Thumbnail of user scotta1616
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Always great customer service, is nice working with knowledgeable staff.

Reason I chose this business:

They are always polite and very knowledgeable… always a pleasure working with Doug (1392)

Thumbnail of user robertg5884
Bob
2 reviews
0 helpful votes
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August 11th, 2024
Verified purchase

Large inventory and selection of items available. Will do business again

Reason I chose this business:

Availability of items

Thumbnail of user tomc2232
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Thank you to Nate for all your help! Rims are even better looking in person

Reason I chose this business:

Great selection

Thumbnail of user kenh1325
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Quick and easy shopping. Plus, I appreciate the military/first responder discount. Thank you.

Reason I chose this business:

Great price!

Thumbnail of user alexanderg680
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Great transaction, easy to do, very fast shipping. I will definitely buy from again

Reason I chose this business:

Great past experience

Thumbnail of user kadenb31
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Exactly what I was looking for. Ordered some floor mats that work great!

Reason I chose this business:

Previous purchases

Thumbnail of user christophers3669
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

Orders always arrive when they say if any issues they try to resolve them quickly

Thumbnail of user michaeln2975
2 reviews
0 helpful votes
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August 7th, 2024
Verified purchase

Black hinges on a a white door completed the look I was looking for

Reason I chose this business:

Price and quick shipping and quality of products

Thumbnail of user aubreyh121
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Cover looks really great. Really easy to pick out the size that fits on my bed on the website. Was able to install relatively quickly.

Reason I chose this business:

I have had one their bed covers before on my 2008 Tacoma. It performed really well. So, I wanted the exact same one on my 2016 Tacoma.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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