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Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 days
40,733 reviews
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
Check-out is abysmally SLOW! As it turns out, the boxes will obstruct the bed lights, a factor I honestly should have realized, but didn't. Upon receiving the boxes, I recognized the issue, and will be returning them...but since each box was shipped as a separate order, their RMA system is really having problems with my return request (It doesn't warn you that you should only request a RMA on ONE item at a time, despite allowing you to enter both items).
Previously bought
When you order from this place expect to get spammed. I placed an order three days ago and they've emailed me nine times and the product hasn't even shipped yet.
Hey Murray,
I apologize, if you would not like to receive those emails you can select "unsubscribe" within the email.
With that said I sent you an email about your order for your Smittybilt Factory Style Soft Top Tailgate Bar because the
Phone number on your order is out of service. Please let me know if you have any questions and feel free to reply to the email or
Give me a call at EXT 1257.
Thank you!
Amy
Clockspring was exactly as described. Fit perfectly and works flawlessly! Best price I found as well! Win, win, win!
The video instructions were very helpful. The product is sturdy and great quality.
New Jeep owner. Need accessories!
I received my purchase in a timely manner. It was easy to place my order.
The part was subpar. The holes didn't line up with the factory holes so I had to modify the visors to make them work.
I've bought from Extreme Terrain before and I was happy with the company.
Product fit perfectly and took less than 10 minutes to install. Would definitely recommend to anyone thinking about purchasing and I'm very picky!
Customer service is very responsive and knowledgeable
My order arrived in a timely matter all parts seem to be good. I've installed it completely pleased with it. Thank you.
I have a few vehicles I’ve used American muscle on my 2011 Mustang and I’ve used American Silverado on my 2019 Silverado have not had any problems with anything I’ve ordered so far thank you
Very good pricing and very fast shipping…………. Very pleased with my purchase
I seen what I was looking for in one of their ads on Facebook
I was pleasantly surprised, the mirrors were exactly as pictured, very cut and dry, easy installation
I went with the Rugged Ridge from Extreme Terrain as the quality is good and ET is very easy to work with
Ive ordered from E/T several times and will again. Good company
Used them in the past and will again
Received my order today, very pleased with it and easy to install
I love extreme terrain and have never had an issue. Just hope I can get a replacement quickly?
Hello Nick,
Sorry I missed you, I did leave you a voicemail with a few options to hopefully rectify this issue with the cracked fender so we can get you a replacement out quickly! If you have already resolved this with customer service please disregard.
Hope to hear from you soon and have a great day!
Allison
I chatted online with a tech and he was helpful and I received the correct part in a timely manner
I actually ordered my iteams on the website. Was easy to do as well. I did call customer service as well. They were very helpful and answered my question. Over all very pleased. Thank you.
Side steps rails for toyota tacoma.
Smooth and easy to use. Online and in the app. Just waiting for the coupon now!
The app was easy to use, and they have a ton of options at different price points.
Fast shipping and good prices. Gave it a good rating as the open box item I purchased was as described, but missing installation hardware.
Frequent customer because of good product availability, reviews, and decent prices. I also appreciate open box items as it means savings and the product stays out of the dump. That said, a more detailed description would be helpful.
Really awesome 4th of July sales and quick shipping of product. Arrived perfectly as expected!
Always the best overall experience
Selection and sales
Shipping information was sent promptly initially the shipping information said there would be a delay on delivery but I ended up receiving my parts on time. Everything came packaged securely and undamaged hopefully everything fits as it should.
Quick and easy to install! It took no time at all to install and looks great!
Previous purchases
Got the because the factory set was sun faded and were not look that great. The new fit awesome and look great.
I have use extreme terrain about 10 time they are very reliable!
The parts were delivered quicker than we expected. Tracking was easy to follow and I liked knowing where we were in the shipping process.
Best product choices for 1993 jeep
Nice website that has what you need and quick shipping. Its a lot easier to shop when they provide verification of fitment and so many customer pics.
Quality service and price
My order arrived yesterday, well packed and order complete. Thank you, Bob.
You had the accessories that I was looking for!
Gain trust and grow your business with customer reviews.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Thank you for speaking with me today George!
I appreciate you taking the time to speak to me about your storage system, and I am really sorry the checkout process was slow.
Please do no hesitate to reach back out to me if you should need anything else.
Take care!
Amy
EXT 1257