- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Extreme Terrain has a rating of 4.4 stars from 9,509 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 days
40,841 reviews
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
Item arrived quickly and was exactly what we were looking for.
Site easy to navigate, speedy delivery, and packaged well.
I like the site
Staff is amazing very good experience even when there was a shipping issue it was resolved quickly
I canceled my order due to feedbacks that was posted by previous customers. I didn't want to take that risks if something happened to my jeep along with your products. That's why I canceled my order with extreme terrain. Nothing bad, just a concerned customer
Doing a makeover on my rig this summer and Extreme Terrain is shipping these parts faster than I can get them installed!
Product availability, price, and fast shipping!
Prices, availability, and speed of service
The tubular doors pictured, in the video and in the instructions had hinge pins welded on. The doors received needed them bolted on. It wasn't hard to figure out, but I expect better for what these cost.
Previous good experience.
I selected fog lights that was one of a few that used four bolt vs three bolt mounting. It should be more stable.
Selection and price
I have not. Received my parts. Please have some one contact me. *******403
I received the shipment in good condition and on time pleased with the order.
I discovered these on your website and the price was reasonable.
I found the product I wanted and ordered it. It arrived today! Pleased. However, let me share with you my response to your barrage of advertising emails. It reminds me of going onto a car lot to do some window shopping. Immediately I am confronted by an aggressive sales person who wants my contact information. The pressure makes me want to leave rather than stay. Wouldn't it be better if the customer customer could call for help when needed? Push advertising is less appealing than the pull approach. Leave me alone until I need you. Just my two cents worth.
Found on search for product
UPDATE: A phone call to customer service found that the discount was in fact provided at time of check out... The products ordered were as advertised and easy to install with great installation help from provided video and other buyers reviews...
I applied for and was accepted for the Military Discount, but at time of check out I did not see that this was applied to my order as indicated it would be. Did I do something incorrectly? (I am also a Retired First responder) I would have given 5 STARS if I didn't end up confused on the check out process
Great selections with easy installation instructions or videos to help those of us who want to do our own work, but do not have experience. The reviews of all products is also very helpful in selecting what I think is right for me.
I applied for and was accepted for the Military Discount, but at time of check out I did not see that this was applied to my order as indicated it would be. Did I do something incorrectly? (I am also a Retired First responder) I would have given 5 STARS if I didn't end up confused on the check out process
Great selections with easy installation instructions or videos to help those of us who want to do our own work, but do not have experience. The reviews of all products is also very helpful in selecting what I think is right for me.
Easy to navigate website to find exact parts. Installation was incredibly easy!
There were no directions to install. It was easy to install except for the locking mecheanism. One of the cables to the lock was severed
Because I had purchased items before and was always satisfied
On finishing my online order from Extreme Terrain (with my credit card already on file), an icon came up on my computer screen at "check-out" asking if I wanted to continue to receive free delivery on future purchases. I clicked yes, and gave no additional info. Somehow a company called joinfreedelivery.com was able to use information that I supplied to Extreme Terrain and then put random recurring charges on my credit card for their services. The only way they could have obtained my card number and information is through Extreme Terrain's "secure" ordering platform. Super disappointed. I like your products.
Because they have good products and up until now, had been a good site to order from.
Have ordered through ExtremeTerrain several times and have been REALLY happy with the experience and the products. Send a free window sticker again and I'll be even happier! LOL
Mirrors and footpegs.
Experience was not pleasant. Would have thought technicians would be more Knowledgeable with the parts.
Ordered a replacement bumper for a 2013 JK - part came quick, fits great, and looks great! Positive experience.
I ordered a best top bikini top when i got it the box was open and it had no windshield channel so i had to order one for $99.99 dollars more i will not advise anyone to order anything from best top and as far as extreme terrain im not sure about at this time
I am very sorry to hear about your experience with your top. I have reviewed your order and I tried to reach out to you over the phone to discuss your feedback.
Please feel free to reach out if you have any questions and I would be happy to help!
Amy
EXT 1257
Great service and good price
Found your website very easy to navigate
Cheaper than most vendors
Title says it all. Products were exactly as described. Shipping tracking was made easy via email.
Got what I need at the price I want it.
My order showed up faster than I expected and was very pleased with that
Every transaction I have made so far with extreme terrain has been outstanding I cannot recommend them enough and I will continue to shop here
Everything is so easy and straight to the point no hassles no issues everything I've purchased so far has been great I will continue to use extreme terrain they are the best
These worked great for me. Easy to install.I would highly recommend these.
Had the item I was looking for.
Extreme Terrain was an easy site to navigate and place an order after the many selections to chose from. 4 stars for that. Once bumper was received and install began. I noticed the RR bumper was fabbed incorrectly. Specifically the Overrider hoop. 5/16 inches out in 16 inches of horizontal tube. Please provide steps to remedy this. Fabrication not a reflection of Extreme Terrain. Thank you.
Instructions were terrible. I called for link to video. There is none for the product
Historically good products and helpful staff
Quality products with helpful staff.
Ordered full set of ABS Sensors for my Jeep and arrived promptly and accurately described. Easy process
Good value and prior experience ordering from them
Gain trust and grow your business with customer reviews.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Thank you for reaching out to us about your concern, and we apologize for your experience. We have spoken with you about this matter and reviewed with you that
We do not share your information with other companies. However if you have any further questions or if you would like to discuss your experience I would be happy to speak with you about it.
Amy
EXT 1257