• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,509 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    255

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,401
Neutral
175
Negative
447

Instant Feedback

40,841 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,509)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user aliciah482
1 review
0 helpful votes
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July 1st, 2024
Verified purchase
• Updated review

Everything I have wanted, you guys have! And it is of great quality!

Reason I chose this business:

Because of the quality of products that you have.

Always easy
July 3rd, 2023
Verified site experience
• Previous review
Thumbnail of user beckyf230
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Happy with the order and delivery process for the multiple items I ordered.

Reason I chose this business:

Prices seemed fair.

Thumbnail of user jerryl951
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Product selection was considerably easier than most anywhere else I have been. Ordering was a breeze and shipping was damn fast! Installation proceeding slowed due to very hard to remove original bolts. No instructions provided, however was sent the offer to make video for store credit. Will be attempting this no doubt.
Very pleased so far with both price and quality, and will be doing additional business here!

Reason I chose this business:

Came up in the short list dugin online search.

Thumbnail of user mattl688
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I found everything I needed to upgrade my '24 Wrangler, stuff was shipped in timely manner, no muss no fuss. Jeep looks kickass :)

Reason I chose this business:

Had everything I needed and I like to find one good place and buy everything from there.

Thumbnail of user garyp1776
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Grate piece, will install Wednesday! Local Jeep dealer will install for me!

Reason I chose this business:

Vast selection of products

Thumbnail of user tarab707
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

The running boards came two days after I placed my order. There were a few washers missing, but no big deal. They fit great, easy install. I look forward to shopping with Extreme Terrain again.

Reason I chose this business:

Best reviews when I researched where to buy running boards.

Thumbnail of user howardm456
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Research product look at reviews and recommendations then on To purchase

Reason I chose this business:

My go to for jeep products

Thumbnail of user josem2609
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Have always had a great experience on service and product quality.

Thumbnail of user leahh391
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Our products (new soft top and hood latches) each arrived a day early.

Thumbnail of user coreys481
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Easy ordering experience. No issues. Received very quickly

Reason I chose this business:

Great reviews

Thumbnail of user williamf2721
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Haven't used it yet but got here on a timely manner and looks like it'll do the job

Thumbnail of user markg3925
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

I bought two items and installed them immediately
They enhanced my jeep 100%
Looking forward to my next purchase

Reason I chose this business:

Quality of product

Thumbnail of user derrickh263
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

The item arrived as described with no dents or scratches. All of the listed hardware was complete and installed with no issues. Overall I was pleased with the product and service.

Thumbnail of user bethh814
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

They were super easy to install with just my husband and myself. They look great.

Reason I chose this business:

My husband has ordered things from Extreme Terrain for his 2000 Jeep Wrangler.

Thumbnail of user dingz1
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

The entire shopping and shipping experience were great, unfortunately the part I've ordered does not fit my fog lights so I had to return it. Overall I will definitely do business with extreme terrain again

Reason I chose this business:

Product availability

Thumbnail of user jons1269
2 reviews
0 helpful votes
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June 12th, 2024
Verified purchase

Tried to return a damaged part and because I lack the skill to send a picture online, thus I was out of luck.

Reason I chose this business:

Had the part I wanted at the time

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Hi Jon,

Really sorry that you have had difficulty uploading a photo to your return. As we have advised you if you can send us the photos we can assist you in setting up the return by attaching the photos.
We are happy to help you out with this. I left you a voicemail as well. Please feel free to call me back at EXT 1257 if you have any questions or if you would like to discuss your experience.
I hope to hear from you soon. Have a great day.

Amy

Thumbnail of user mabryp
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

Called with a bunch of question. One person was able to help me. She was full of knowledge and helpful.

Thumbnail of user tyf29
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Arrived promptly and well packaged. Installed easily and looks great. Great purchase. Would recommend seller and product.

Thumbnail of user carolo1241
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Easy to shop for item and was shipped promptly. Description of the product was accurate and instructions easy to follow

Reason I chose this business:

Have shopped for items before

Thumbnail of user phillipb649
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

I received the 2 bumpers however the front bumper was damaged and returned

Thumbnail of user chadc626
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Fast shipping and the Sunrider was as expected. Assembly was a pain but once it was completed and installed, I have been extremely happy with the product. In fact we are now buying one for my wife's jeep now. Lol

Reason I chose this business:

Past experience

Thumbnail of user scotth2904
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

I love the look and toughness of the steel flat fenders. The OME plastic broke in our -40 Canadian winter.
I have been waiting for many months for the matching front fenders to get back in stock.

Reason I chose this business:

Have part of what I am looking for and a good price.

Thumbnail of user dinorar7
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Good experience and great reviews…good satisfaction with products……..

Reason I chose this business:

Good reviews

Thumbnail of user cameronf124
2 reviews
0 helpful votes
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June 13th, 2024
Verified purchase

Everything was great! Product was great quality. Shipping was fast, price was reasonable for the quality of product.

Thumbnail of user kellip168
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

They came in when promised and matched my expectations. The price was lower than any other place I looked.

Reason I chose this business:

The had the specific product that I wanted and has it at a good price.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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