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Extreme Terrain has a rating of 4.4 stars from 9,509 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 days
40,841 reviews
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
Very happy with product. Was exact fit and on time. Will order more parts when I need them.
Good customer service and knowledgeable personnel
So far everything I've order has been correct and delivers quick. Good products
Had what I was looking for at competitive prices
Overall experience was great fast shipping, right part, easy to follow instructions.
Shipped promptly and undamaged. A build in progress so no installation or performance feedback yet.
Prior positive experiences.
Easy to find what I need...easy to order... great prices
Previous customer
Product came in on time and worked perfectly in adjusting my speedometer.
Was overall a great experience when it comes to online shopping.
Fast and affordable.
I ordered a tire carrier for my jeep wrangler. It's was packaged nicely for transporting and was shipped and delivered ahead of schedule. I'm use to beat up boxes and delayed delivery from other suppliers. Selec
Selection and price
The live chat support team is a winner in my books. They're knowledgeable about everything and were very straightforward with my questions about a very high-value product. They were not afraid to tell me that the ET website listed incorrect dimensions for the product.
They were also helpful the day after my purchase when I discovered the very same item had gone on sale. They could have been jerks and made me cancel the original order and re-order it for the lesser price but they were cool about it and refunded me the difference. That alone is what will bring me back to ET to by more gear for my rig.
Everything was good other then my DV8 inner fenders didn't come with all the hardware and was short 14 bolts and nuts. I reached out to DV8 to get correct hardware and still waiting
Cheapest price and free shipping
Product was exactly as described, arrived quickly and shipping was reasonable.
Easy to find what I needed and price was reasonable.
The only place where I could get aftermarket parts that actually fit my 2015 Rubicon. I tried a couple of other places (even China) and nothing fit even though it was advertised as being made or my Jeep. Extreme Terrain has the real stuff, and it comes with directions for installation.
Don't be afraid, if they say it fits, it fits. And they have it for your model!
Easy experience for ordering and installing. Will be ordering more soon.
Recommend by a friend jeep owner.
Shopping was easy and products were awesome. Delivery was quick.
I purchaed a bumper 5 months ago. Installed December 18,2023. Took pictures of the fog lights that had a ton of condensation. Called ET to see if I could get replacement lights or if I needed to return the entire bumper. Was asked to check for broken seal which I did and all looked well. Was told that it was normal and should just burn off in a few weeks, maybe months, depending on use. So I called today b/c the condensation is still there. Now there's nothing that can be done b/c it is outside of the return window. That is why I called prior to completing the install to return, and was told to wait. I have been purchasing from ET for years and years. Never been disappointed even a little bit. Until this, and I find it ridiculous.
I chose them because up to this incident I have received exellent service. I have used for a couple of jeeps and three trucks that I've owned. In their defense no issues til now, but I have to reevaluate my future purchases. Just cleared out my shopping list actually.
Very easy process. Quick, easy, price competitive. Thank you ET
Had what I wanted
Excellant, the rep was very helpful and made the purchase simple and easy. He was also knowledgeable on the product I was ordering, thank you Jon L.
Great fit, great looking seat covers! Received them fast!
Found you online looking for neoprene seat covers!
Looked for a front bumper/winch mount for the 2023 Jeep 4Xe I am doing. Found an open box deal I couldn't pass up. I bought the mounting bolts and nuts are the hardware store.
All good to go
They have good equipment and good deals
The new replacement starter turns over faster than the original starter!
Always happy with the purchase process and the fast delivery!
Ordered a cover for Jeep, arrived quickly and happy with quality
Google search
The customer service it really easy to deal with for ordering and returning.
I have been receiving parts through them for a little while. Always stand behind their product.
Install was easy about 30 mins for the exhaust and took about an 1 hour for the fuel pump. Both orders arrived on time and in good shape. Was hoping the fuel pump would fix the fuel gauge being stuck on but maybe a different issue. Still wanted to change it anyways. The exhaust sounds great and love it. Not to loud not to quiet and fits well on a 2000 jeep wrangler 2.5l tj
Recommend by a friend
Easy to shop, delivery was quick. You can find anything you may need or want for your jeep. I will definitely be using this site again.
I came home backing my jeep in my driveway. To find my very expensive package is laying in the middle of my driveway. Lazy careless delivery driver. As a delivery person myself I would be disappointed in myself if I was that lazy.
So needless to say I'm glad nobody just picked up my package, but on the better end. Last time I ordered from you it was delivered to a house 1/2 mile away. Thank goodness the person researched and called and got it from them.
Gain trust and grow your business with customer reviews.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
I am very sorry to hear about your experience with your lights. I have left you a voicemail.
Sometimes condensation can be due to temperature changes but if you would like to reach out to me I would be happy to discuss your experience with you.
Amy
EXT 1257