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Extreme Terrain has a rating of 4.4 stars from 9,513 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 days
40,854 reviews
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
Shopping is easy. Only complaint I have is using FedEx as your shipper. I have never received an order when it was supposed to arrive. If I am going to pay for 2 day shipping. I expect it at my door in 2 days. It's not on you guys. Anything that is shipped to me from whoever, is never on time or "delayed." It's a pattern of behaivior with them and I would suggest changing to UPS...And no. I don't work for them. 😂
Selection, price and availability
Found what I needed checked out and with in a short while I had my products.
All things Jeep.
I found what I needed.
Service is great, and knowledge of your employees is awesome. Will probably be ordering more parts.
Best outlet for Jeeps
Shopping experience has been 10 out of 10, but shipping is a bit pricey for me.
Previous experiences
The way you have to return items isn't the easiest to many steps and hoops to go through
After much research, I settled on a product that was available via many sources, including Amazon. I opted for ET because they were easy to reach by phone when I had a question. The price was equivalent with no shipping costs. Product arrived quickly and went on in short order. Will come back to ET again when I need aftermarket options for my Tundra.
Ability to connect with a "real" person to discuss product.
Ordered on Tuesday and received on Thursday which was also my birthday! Quick, easy choice for product and payment! It sounds amazing and I love it!
I heard about it a lot!
Easy to navigate and find what I am looking for. If you can't find it, chat is there and is very helpful! It is refreshing since many sites today are difficult to navigate and support is poor.
Best price on this type of product and previous experience here.
I have ordered alot of parts for my jeep from this company. I have also spoke to some of the parts guys and they are very helpful.
Because they are very helpful.
Best place to find parts for your toy, great customer service and fast response
Customer service was top notch! You call and actually speak to a person!
Shopping with ET is always great. Variety of products and delivered promptly.
Loyal customer!
Very good experience, all parts were in stock and shipped right out!
Ordered a set of running boards for my truck Extreme's app said it would fit my truck I ordered them received them within a week then installed them easy it was so easy I ordered a tonneau cover for my truck as well that was easy installed that with instructions app they provided easy pea's reasonable price will definitely use them again.
Tried to use another truck parts company didn’t have very good luck as far as getting the right parts for the truck even thou they said it would fit they sent the wrong item twice had to send back and paid a restocking fee I thought was BS
I've ordered many things from extreme terrain, they never disappoint. Orders are processed and delivered quickly.
Good place to find OEM parts
Excellent service, mostly everything in stock, and best prices on the internet. You have earned a customer for life.
Fast shipping, stock, and prices.
They have everything you'd want and then some. Great prices with fast shipping. You can't go wrong with buying your parts from Extreme Terrain!
It's a one stop shop for everything that I want for my Bronco.
These low profile ventvisors are awesome! Super low profile and mount inside the window channel. Very easy to install, and they work great! I definitely recommend buying these for your Taco! All the people at Extreme Terrain are wonderful too! Buy with confidence!
Repeat customer and always have been happy with past experience!
Was told Sat delivery then Sunday so dicided to put jeep on jack stands so as soon as they were delivered I could do all 4 brakes. Well still no delivery and Fed Ex states delays. Guess I now have to take Uber to work $$$$. Very disappointed
Product was as described. Paid 10% higher than others advertised based on receiving in 2 days. Fed Ex tried to deliver a day later on a Saturday with no notice. Waited till the following week to deliver. I understand Fed Ex is out of your control but I could have saved $120 and had the same time ordering from cjpony.
I was reluctant to order from Extreme Terrain based on my last experience a year ago was a complete mess. Only ordered based on receiving in 2 days.
Great product and fast shipping! Thank you! Hdghfjhfjj by CV bbbbvb c scenic CB hgbxbtennis ch bvget co b
You had what I couldn’t find else where.
I've been looking for black out end pieces to go on my partial chrome bumpers on my 2019 Toyota tundra.
I finally found them on Extreme Terrain and ordered them using PayPal 4 pay.
I ordered on Thursday and shipments are scheduled to be at my house Saturday!
Talk about fast!
I can't wait to get them installed and post photos.
I bought a bikini top header for a TJ. Came in with very sharp edges and the curve doesn't match the top of the windshield frame. Do not buy it if you don't want your tip to tear after install.
I am very sorry to hear about your experience with your Windshield Channel.
Please feel free to reach out to our team if you have any questions or if you would like assistance.
I would be happy to speak with you about your feedback.
Amy
EXT 1257
Awesome, my family and I have ordered from this site before and always had great results
Ordered from this site before
Gain trust and grow your business with customer reviews.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
I am so sorry to hear about your experience in regards to your recent order for brake pads.
I see that you have spoken with our customer service team and have been assisted.
Please let me know if you have any questions.
Amy
EXT 1257