- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Eyebuydirect has a rating of 4.7 stars from 924 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyebuydirect most frequently mention customer service, great selection, and new glasses. Eyebuydirect ranks 7th among Eyeglasses sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
6,892 reviews
Always quick and easy. Great selection. Because of my very unique prescription,I always get a note to call and verify that it is correct. My connection was with Sherwin...he was thorough on his questions and even had me do an upgrade of the lenses... Love you guys...great that a friend told me about your products and service. It used to cost me $750.00-$1,000.00 for a pair of glasses.at a dispensary.not any more.thank U..
What a piece of $#*! supplier and product! Firstly, their product is garbage. I've bought 3 pair of glasses from them and two of the three have broken at the exact same point, simply while removing the glasses from my head. Then when I try to contact them on their own website to (hopefully) resolve it, their own online submission form fails - every time. I've been wearing glasses for over 50 years - I get the concept. In fact, I've never broken a pair of glasses in my entire life, except for 2 of the 3 pair from eyebuydirect. This most recent pair broke after less than 8 months of use, while travelling and forcing me to pay for an emergency repair. I can only assume the 3rd pair will do the same thing. So, if you want a pair of glasses that will last more than 8 months (considering most extended benefits only pay glasses once every 2 years), use anyone but eyebuydirect. Useless.
Wow I'm impressed of the my new way of shopping glasses and the price is unbelievable. My eyes are messed up and still they got what I needed.
With my prescription it was not easy for me to find great glasses at good deal.
It's in my taste and you provided my prescription.
I like the website for ease of shopping and finding the glasses by various inputs.
There is a method on the website to determine the size we need.
I shopped here before.
They fit my purpose budget and very good sale.
Virtual try on feature is super convenient, pries are unmatched and designs are timeless. Thank you!
Affordability, style and promotions!
Affordable and stylish
VERY QUICK AND EASY TO PICK OUT GLASSES! The process was also so easy and very convenient. Would definitely recommend it to my friends and family if they ever need prescription glasses
Easy to order. First time ordering glasses online. I am optimistic they will be what I am looking for
Price and selection
So far so good. I will need to go to an optical place to ask for fitting help. I tried my best with the instructions but will do anyway.
Friends have used it successfully
I need glasses and i don't want to spend 700$ like last time,.
Everything has been good so far I have been satisfied with the service and products I received. Would recommend.
Found it frustrating to use the website - had to re-enter specifications several times. I was going to
But prescription sunglasses but gave up.
Recommended by my daughter
Recommended by my daughter
Love your glasses and the quality is top notch, quick turn around time. My daughter is in love with your frame styles too.
The price and quality
Sunglasses and glassses
Super easy and convenient to use.
Assurance friendly
Quick shipping and good prices and promo
Fits well and I can see clearly now.
Good prices good quality good choices!
Needed some change!
Website was user friendly, loved the option of "try on" but the quality of the glasses was less than I expected. Feels like cheap plastic honestly.
Used google search
Good price and found a pair of sunglasses I liked
Easy ordering, communicated the shipping information, arrived when expected. Glasses as were expected.
My eyewear provider of choice
Quick shipping & easy, i didn't measure the nose bridge properly so it wasn't sitting properly even with doing the paper measurements
Looked cool
I wanted clear lenses
The service was good but even though I tried the glasses on, using the camera, they are just too big on me.
They were great to deal with
Friends told me about them.
Great selection
Searched online
Great selection
So easy to pick glasses...and cheap!
Friend told me
Simply put it - from start to the end, amazing, it was one the best customer service, easy to use website, fast delivery
Commercial on TV
My current frame got broken second time, decided to give a try
Great shopping! Easy and love the try on. Also like the free return, as don't know for sure til you try them on. Great price.
My close friend has them and I liked them.
Funky colourful spare pair, less than the half price of my other ones.
Customer Service was a bit lacking when I asked a question, rather than answering what was asked, they just replied more with a canned response.
Recommendation of a coworker
Value for money
Easy to shop and find glasses. Like really easy and I've screwed it up before!
Prescription was also perfect. Couldn't be happier
Looked cute
Fairly ease process, but had to confirm my PD twice as it was not on my prescription.
Like the frames
This is the second order that I have placed with eye but direct. I really like the selection and the affordability.
Affordability, deals, fast shopping
I like the way these glasses look and the pictures from customers
Quick easy and apply pay was available. The glasses were too tight above the ears and the instructions to loosen them were useless
Quick easy & Apple Pay was available
Price and style
Found the website very clear and informative. Lots of photos and reviews, and tips on how to choose the right frames.
Reasonable prices and great reviews
Good reviews and interesting styles
Very nice, variety and the glasses are nice. Useful information provided. It's easy and friendly to use
Recomendation
Try on works well
The link you sent was to "confirm delivery" and now you've tricked me into some kind of bull$#*! review
Didn’t read emails thoroughly, subsequently, didn’t understand my question and could only read from the script
Live chat chose to try to upsell me versus answer my question. Submitted email question to which I received an answer showing tgat my question was not read properly.
Gain trust and grow your business with customer reviews.
