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Eyebuydirect has a rating of 4.7 stars from 924 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyebuydirect most frequently mention customer service, great selection, and new glasses. Eyebuydirect ranks 7th among Eyeglasses sites.
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6,890 reviews
Always quick and easy. Great selection. Because of my very unique prescription,I always get a note to call and verify that it is correct. My connection was with Sherwin...he was thorough on his questions and even had me do an upgrade of the lenses... Love you guys...great that a friend told me about your products and service. It used to cost me $750.00-$1,000.00 for a pair of glasses.at a dispensary.not any more.thank U..
What a piece of $#*! supplier and product! Firstly, their product is garbage. I've bought 3 pair of glasses from them and two of the three have broken at the exact same point, simply while removing the glasses from my head. Then when I try to contact them on their own website to (hopefully) resolve it, their own online submission form fails - every time. I've been wearing glasses for over 50 years - I get the concept. In fact, I've never broken a pair of glasses in my entire life, except for 2 of the 3 pair from eyebuydirect. This most recent pair broke after less than 8 months of use, while travelling and forcing me to pay for an emergency repair. I can only assume the 3rd pair will do the same thing. So, if you want a pair of glasses that will last more than 8 months (considering most extended benefits only pay glasses once every 2 years), use anyone but eyebuydirect. Useless.
Over the years I've purchsed 5-6 sets of glasses on-line (never contacts) The page is intuitive easy to navigate adequate number of choices. I do wish that some 'antique designs' were available (I'm antique myself) otherwise totally satisfied.
Previous experience with the vendor, price point, selection (sort of)
Design, exclusively all other factors widely available from a number of vendors and sources.
Purchased replacement for broken frames, not happy that I had to purchase lenses as well. Messaged customer service who offered a coupon code to help offset the lenses cost. Code did not work to which CS just sent a message listing conditions it would not apply to. Frames arrived over 1 week later and my prior lenses would not fit into the new frames (exact same model and size was ordered). Then tried to install arm from new frames onto old ones and while successful it was not an exact fit.
Described above
Had made prior purchases from Eyebuydirect
Replacement for broken frames
Purchasing replacement for broken frames, not happy that I have to purchase lenses as well. Waste of money and product
Replacement for broken frames
Easy and effective process from start to finish,from choosing lenses to putting in prescription and everything in between. Even got a discount code
Very satisfied
Affordable prices
Liked the style of glasses
I received my glasses within 10 days. They are light, the fit is perfect and I get a lot of compliments on their originality of the rainbow frame.
I had a pair in the past and just loved the glasses
Great service and awesome choices!
Very pleased with the glasses I bought. Great quality and selection!
Helpful and great options, I've come back for more pairs:-)
Variety in what I have to wear, as well as options I feel will help me overall.
So far great experience with eyebuydirect. First glasses I bought fit great with nice clarity. Very pleased
Nice sale price and good options
Great so far. Will let you know more when the glasses show up.Glasses are great, and for a great price!
Good way too buy quality glasses at fair prices.
I was due for new glasses.
Great so far. Will let you know more when the glasses show up.
Good way too buy quality glasses at fair prices.
I was due for new glasses.
The website is great and easy to navigate through. I didn't struggle sorting through it
So many unique and nice options were available
I thought they were designs I hadn't seen locally, so I had to get them
Convenient and great value. I was pleased with my choice even though I couldn't try them on.
Site is easy to navigate and payment process is good.
Value for the money spent. Optometrist prices were ridiculous.
Browsing the web site.
Easy to navigate website. Order arrives quickly without any issue.
Had a great experience previously
What I was looking for, have a new prescription.
Always love the glasses they have especially when there's discount
They always have some nice glasses that fit my personality
They look different and i can see myself rocking it
Great quality glasses. Look great on boyfriend. Now he'll be looking into getting more
Always use them
Great price awesome selection and colors. The fit is good and they look lovely
Better selection
Classy and difficult
Good customer service was very
Polite, helpful and excellent!
Return customer - buy same frames
These frames are the best frames i have ever had and in my color
When I received my glasses the prescription was off and I didn't care for how I looked with them. I sent an emailed explaining this and asked for a refund but instead they asked for a copy of my prescription (which I thought was just for their records) and they sent me the same pair (which I had said I didn't care for) with the fixed prescription. Now I'm stuck with them because I it wasn't clear that it was either refund OR exchange. They just sent the exchange with my asking for it.
Not clear on explanation on what was going on before sending a new pair.
My daughter bought from here once.
It looked similar to what I currently was wearing.
The process is convenient, the product is just like described.
I am an old customer.
It fits with my needs.
Quick process and affordable, though the plastic feels cheap and the hinges were a bit loose even before wear
*******@onionfreak recommended the frames and I loved them
4 étoiles pour la bonne qualité de la monture mais le style bifocal ne fonctionne vraiment pas bien car l'espace pour la lecture de proche est tellement restreint, environ 1/2 d'un 25 cents.Pas confortable.
Je conseille de ne plus offrir cet choix.
Soit qu'on prend un progressif ou juste lunettes de lecture.
Celle que j'ai obtenu chez opthometriste s'appelle Lunettes Home and Office.
La largeur de loins et de proche est égale
La moitié espace de haut de la lunette est pour regarder de loins pas plus que 2 mètres et la moitié en bas on peut confortablement lire, travaille sur l'ordinateur ou à porter dans la maison.
Tandis que le bifocal on doit concentrer sur un petit espace en bas pour lire.
Par contre j'aime beaucoup la monture.Fabrique de très bonne qualité et très esthétique c'est pour cette raison j'ai décidé de ne pas retourner.
Je vais conserver pour réutiliser plus tard pour une lunette de lecture ou autre
C'est un bon expérience avec eyebydirect
Besoin 2e paire lunette bifocal
30% de rabais
Besoin 2e paire lunette bifocal
30% de rabais
Was going to return my 2nd order, decided to keep them and order another pair, thanks for being the best Eyewear website I have ever used.
Past amazing experiences.
Needed bifocal over progressive for safety, wanted shading for sun, this fits what I wanted.
Easy to order. The glasses I chose are very nice. Had a lot of compliments about them.
Have ordered from you before
They seemed nice
Easy to order. The only problem was they try on access did not work.
Have ordered from you before
They seem nice
Thank you so much for a quick and seemless interaction. My first pair's prescription was off on one side. Eye Buy Direct rectified things and had a new pair shipped immediately.
Friend recommended
Liked the look and price
Amazing prices. Wish there were more small faced frame options
Knowledgeable and helpful in picking out lens options
Half the price as my regular eye store
I only really had 1 or 2 options of glasses that would fit my face and that I would be ok with.
Cheaper prices
I had misread my prescription and Mari helped me order the right one and sent them right off, with no Extra cost.
Thank you
Test quality
It is quite easy and convenient to order eyeglasses from Eyebuydirect. I am so pleased with your company that I recommended it to a friend of mine, who ordered a pair of eyeglasses from Eyebuydirect and is very happy with her purchase. I will definitely order from you again.
I have ordered from them in the past and I am very happy with the results.
I like the eyeglass style, but can read quite well without eyeglasses, so I just wanted ordinary eyeglasses.
Awesome fast shipping,looking forward to shop at eyebuydirect in the future very excellent service thank you.
Fast shipping.
No comment.
First time buying from Eyebuydirect.
No comments.
Great glasses, great service 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Great price, great glasses thank you so much, keep up the great work
Great price
Great glasses
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