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Eyebuydirect has a rating of 4.7 stars from 924 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyebuydirect most frequently mention customer service, great selection, and new glasses. Eyebuydirect ranks 7th among Eyeglasses sites.
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6,892 reviews
Always quick and easy. Great selection. Because of my very unique prescription,I always get a note to call and verify that it is correct. My connection was with Sherwin...he was thorough on his questions and even had me do an upgrade of the lenses... Love you guys...great that a friend told me about your products and service. It used to cost me $750.00-$1,000.00 for a pair of glasses.at a dispensary.not any more.thank U..
What a piece of $#*! supplier and product! Firstly, their product is garbage. I've bought 3 pair of glasses from them and two of the three have broken at the exact same point, simply while removing the glasses from my head. Then when I try to contact them on their own website to (hopefully) resolve it, their own online submission form fails - every time. I've been wearing glasses for over 50 years - I get the concept. In fact, I've never broken a pair of glasses in my entire life, except for 2 of the 3 pair from eyebuydirect. This most recent pair broke after less than 8 months of use, while travelling and forcing me to pay for an emergency repair. I can only assume the 3rd pair will do the same thing. So, if you want a pair of glasses that will last more than 8 months (considering most extended benefits only pay glasses once every 2 years), use anyone but eyebuydirect. Useless.
Easy shopping, quick shipping, great product, even ordered a second time. Could do with less emails.
Loved the colour.
I ordered two glasses and they both fit perfectly. Both are progressive glasses.
Based on good online reviews.
Based on selections and price, plus good service.
Easy of browsing & option selecting. Great value & so many awesome choices of styles & materials to chose from.
Good value & good service
Great selection@ reasonable prices
The site is easy to use and the choices are great.
The service is good, they make sure we get the right product
My près rip was not complete so my order was put on hold, they fixed everything and I received the right product
PRICE AND PROMOTION
Great choice
PRICE AND PROMOTION
NEED AN OTHER PAIR
So easy to order, read the instructions and if you already wear glasses, the measurements are already on the arm.
Prices, selectio, return policy
Wanted transition lenses
Just choose what you want put in the prescription and size and pupil measurement and order came in a little over a week
Looked nice
I had a smooth experience navigating on the website, trying on the glasses (virtually), and check-out.
My order was delayed due to a discrepancy, but the issue was resolved once I confirmed the prescriptions.
Recommended
Need replacement glasses
Recommended
Need replacement glasses
J'ai reçu ma première monture tordue et suite à un court appel, j'ai pu recevoir une nouvelle monture sans frais.
Bien, même si en anglais seulement.
Rapide et efficace.
Je vais généralement chez l'opticien pour mes lunettes de vue, mais trop cher pour prendre des lunettes soleil avec vision en plus.
Rapide et efficace.
Je vais généralement chez l'opticien pour mes lunettes de vue, mais trop cher pour prendre de lunettes soleil avec protection en plus.
Good selection. Like the option to view prior to buying. Good assists on the website related to sizing etc.
Eyebuydirect did not honour today the coupon code that was originally offered to me only a few days before I could place my order. Very annoying.
I called about the coupon that was not being honoured. All I was told was something like, "Sorry, but that's the way it works."
Eyebuydirect did not honour today the coupon code that was offered to me last week when I decided to make this purchase. Very annoying.
I am pressed for time. In spite of my disappointment with the coupon codes, I just need to order my eyeglasses now.
My order last year turned out perfectly fine, so I had full confidence on eyebuydirect and its products. That confidence is what made me make my choice now; although this is probably my last order from eyebuydirect.
I have appreciated the speed of delivery, the skill and precision they were crafted with, and the variety of styles available.
I just got my first order in and I am impressed and happy.
Trying to replace missing glasses.
The quality of the frames and lenses is excellent. The price and guarantee is unbeatable. Why would I want to go anywhere else?!
Used you before
Had the same frames but prescription changed
Easy to order; Site is Easy to navigate
Received my order quickly... fast service and love the shades
Recommended by a friend
Need prescription sunglasses for vacation
Site easy to navigate however, believe I was unable to enter coupon code, no coupon box to enter code.
Save time and money
What I was wanting and looking for
It was easy and fun. Great to be able to see yourself with the glasses on. The service was straight forward and the glasses were great quality.
Because of the ease of use and being able to virtually try glasses on
I like the way they look
The virtual try-on technology is excellent, and the price is right. The glasses were delivered within 8 days and were exactly as expected.
I've ordered from them before and have been satisfied
Canada Post failed to update the delivery, telling me when it was out for delivery or when it was delivered
A friend told me about it
I bought my frames/glasses for $350 less
Terrific. Great customer service. Took care of the mistake I made placing my first order. Absolutely will recommend to our friends.
Returning customer
New prescription
Returning customer
New prescription
Second pair of glasses don't fit quite as well. They fall off face when I put head down to look or read
Have already ordered from them before with success
Different look
Wonderful, smooth once I found measurements from old glasses
Recommendation from friend
Wanted to see how easy it was to do online
Very easy to do and I love them, we have bought many times from eye buy direct good service. No complaints
I have bought a lot of glasses from you
Ended an extra pair
Awesome I know I will be happy with them lots of choices and they arrive quick
Great deals fast service and we have been from you for years now
I needed new glasses I wanted another pair they are out of stock right now but they said they would contact me when they came back in
Great choices with awesome prices
Second time for me and just love the convenience of shopping at home
Second time buyer
Looks rugged and makes me look awesome
Great customer service and fast shipping. :) very happy with the product - will be purchasing from them again. Cheers
I've had a great experience in the past
I like the design and price.
I am forever getting my glasses from you guys. I've ordered twice now, and the first time was a great experience. Hopefully this goes good too!
I picked you guys at random off Google searches haha and I'm so happy
Ordering online was easy and convenient. Only issue is clearly with Fit. Other than that they get the job done
I have had success purchasing previously, and found this to be the cheapest option for what I needed.
Need a new replacement pair for my car and new perception
I have had success purchasing previously
Need a new replacement pair for my car and new perception
Very easy to use and I received them quicker than I expected. All good
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