Eyebuydirect has a rating of 4.7 stars from 924 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyebuydirect most frequently mention customer service, great selection, and new glasses. Eyebuydirect ranks 7th among Eyeglasses sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Always quick and easy. Great selection. Because of my very unique prescription,I always get a note to call and verify that it is correct. My connection was with Sherwin...he was thorough on his questions and even had me do an upgrade of the lenses... Love you guys...great that a friend told me about your products and service. It used to cost me $750.00-$1,000.00 for a pair of glasses.at a dispensary.not any more.thank U..
What a piece of $#*! supplier and product! Firstly, their product is garbage. I've bought 3 pair of glasses from them and two of the three have broken at the exact same point, simply while removing the glasses from my head. Then when I try to contact them on their own website to (hopefully) resolve it, their own online submission form fails - every time. I've been wearing glasses for over 50 years - I get the concept. In fact, I've never broken a pair of glasses in my entire life, except for 2 of the 3 pair from eyebuydirect. This most recent pair broke after less than 8 months of use, while travelling and forcing me to pay for an emergency repair. I can only assume the 3rd pair will do the same thing. So, if you want a pair of glasses that will last more than 8 months (considering most extended benefits only pay glasses once every 2 years), use anyone but eyebuydirect. Useless.
Love my glasses and they were a really good price. Was so surprised at how quickly they arrived!
The site was user friendly and prices were reasonable.
Loved colours and style of frames. Polished yet trendy!
I started out with buy one get one free with code FLWRPWR. I ended with 1 pair I'm not sure will work for me. So I'm not sure.
I fell and broke my glasses
Platform super easy to navigate! Love the filters and options for lenses.
Platform super easy to navigate!
Style, price, lens options
Platform super easy to navigate!
Style, price, lens options
Easy. Found what I wanted. Checkout was a breeze. Glasses were delivered in less than a week.
Heard of them from a friend.
I have a similar pair and like them.
Very easy if you know what you want. Fast shipping. Will be buying from EyeBuyDirect again. A-plus
Wow! Ever so easy! And love that you add a charity to help at payment! You rock!
I had a promo code.
The heart frames are adorable in red!
I would have liked a "remember and compare" option, but everything I wanted to know was accessible.
Best virtual try on of the few I tried
Titanium. Appearance.
Awesome… no problem as usual. Reception was faster than expected.
Replacement
Like the product/frame
Awesome options to choose from. Was able to settle on 2 that were in my budget
Affordable and luxurious
Fit my style perfectly
Very good service. The glasses arrived before the indicated date and were amazing. I like it.
I already are a client.
Really good so far..., loved my glasses, one pair a little smaller than expected, but good
Researched online
Friend recommended
Great company who backs up their product 100% and provides an extremely great set of glasses!
Easy to use and order from.
Previous experience.
The service and price were good, but the quality of glasses not so much (looks cheap)
The service and price were good, but the quality of glasses not so much (looks cheap)
Prefer not to answer
Was a good experience with a try on option makes things easy and quick to shop
Because I don't have to go to the store and is quick
My brother needs a new pair of glasses
First time on line shopper - took my time - still made mistakes - glasses came and are great.
A friend suggested
LOVE EYEBUY - there is nothing not to love about this company - great glasses and an iron clad guarantee.
All glasses great so far
All glasses great so far
I am satisfied with my purchase. I have bought before.
Loyal customer
Value for money
Read my live chat record. I had a terrible experience. After all the purchases i have made i am extremely disappointed.
Loyal customer
Value for money
Great products and excellent customer service and very knowledgeable agent
We have used Zenni in the past but this site came up
Needed glasses
Easy, fast delivery. Perfect cheap eyewear.
Web site is very good and easy to navigate.
Couldn’t find smaller frames on other sites
What I was looking for
The whole pieces was easy and quick, and I really love both pair of glasses.
Recommended by a friend.
Like the styles and prices.
The glasses are very good sunglasses and deserve the money I spent to purchase them.
I have been acustmer for long time to you and I know you are the best in this field.
I like these two frames so much and I have decided to buy them as agists to my relatives when I travel may be this month September to Egypt.
Easy site to navigate and prices were good. Able to find glasses that suited me.
Liked the style
Easy experience, fun to see how the glasses look on your face.
Good quality!
Problem with confirmation code being sent to the wrong email on an existing account
Thank you for everything. Great experience, staff support is excellent. Keep up the great work.
Quick and easy. Took a while to ship but once it shipped it arrived quickly.
Family member referral
Needed glasses