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Eyebuydirect has a rating of 4.7 stars from 924 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyebuydirect most frequently mention customer service, great selection, and new glasses. Eyebuydirect ranks 7th among Eyeglasses sites.
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6,892 reviews
Always quick and easy. Great selection. Because of my very unique prescription,I always get a note to call and verify that it is correct. My connection was with Sherwin...he was thorough on his questions and even had me do an upgrade of the lenses... Love you guys...great that a friend told me about your products and service. It used to cost me $750.00-$1,000.00 for a pair of glasses.at a dispensary.not any more.thank U..
What a piece of $#*! supplier and product! Firstly, their product is garbage. I've bought 3 pair of glasses from them and two of the three have broken at the exact same point, simply while removing the glasses from my head. Then when I try to contact them on their own website to (hopefully) resolve it, their own online submission form fails - every time. I've been wearing glasses for over 50 years - I get the concept. In fact, I've never broken a pair of glasses in my entire life, except for 2 of the 3 pair from eyebuydirect. This most recent pair broke after less than 8 months of use, while travelling and forcing me to pay for an emergency repair. I can only assume the 3rd pair will do the same thing. So, if you want a pair of glasses that will last more than 8 months (considering most extended benefits only pay glasses once every 2 years), use anyone but eyebuydirect. Useless.
Great experience. Very satisfied with the service.
Have in the past
Best customer service. They will do all the work for your satisfaction.
Inexpensive frames
Sold & promotion
Very smooth. Could offer codes instead of making customer exit and check email
Have used them before and had no problems
I like to proactive in replacing my glasses
I love every single one of them. Fits perfectly & frames are nice
Because of quality
Many options to choose from, like the try me on option
Familiar with the glasses
Great selection, easy instructions and amazing price!
Great selection and prices. Easy to check out
Nice glasses, affordable price
Very pleased on how easy it is."…………………………………lol……..
Loved the transitions I ordered last year & wanted another pair.
Loved the transitions I ordered last year & wanted another pair.
I have bought 5 pairs of glasses and really enjoy them.
Had order same order twice they cancelled both and I re-ordered what I wanted.
You are the first I have tried to use. Been good experience. Also referred by a relative.
Like the looks of them, cute styles
You are the first I have tried to use. Been good experience.
Like the looks of them
Always great service and return policy is fantastic
Very easy, pretty quick delivery, just as described.
Needed new glasses and could not afford the eye Dr prices
I liked them
Good customer service, reasonably quick delivery and great product!
Used before, happy with the service
I like the look
Customer service was friendly and efficient. Pleasantly surprised with the on-line experience.
Trying something new.
Wanted prescription sunglasses.
Good selection of both lenses and frames. Had designer glasses as well.
Coupon special
Needed sunglasses.
Price, colour
Needed spares
Friendly website, self-explanatory, good discounts, exceptional customer service... Thank you
Service, quality, price point
Good fit, details most helpful, diagrams, measurements etc.
Fantastic that I am able to try on frames before purchase!
I've used them successfully previously
I needed new sunglasses
Easy to use, fit my needs, glasses were high quality
Previously used
Like these glasses and the deal
Second time ordering hoping for the best they fit good only needed miner adjustments
Its Canadian and less expensive
I need a small fitting pair
Had problems may be due to my lack of technical skills or poor internet service.
I had ordered previously
Required new glasses
It was a smooth process from start to finish. I'm very satisfied.
It had frames I was looking for that could be polarized to my liking.
It was chic and exactly what I was looking for.
The prices are reasonable and easy checkout. I will definitely purchase another pair
Just noticed eyeglasses that I liked for a fair price. Let's hope I'm happy with this purchase!
I needed new eyeglasses and after checking your site, I saw something I liked
Today was my first time ordering and everything seemed straight forward.
I have seen a couple of co-workers with fun and stylish glasses.
The Notting Hill frame seems fun, and I love the Ivory Tortoise colour.
Thank you, it was a pleasant experience, and easy to purchase
The price is better
To save cost
Easy searching options. "Try them on" is a good feature. Timely delivery.
Was nervous ordering, however very well explained
Fast delivery
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