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Eyebuydirect has a rating of 4.7 stars from 924 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyebuydirect most frequently mention customer service, great selection, and new glasses. Eyebuydirect ranks 7th among Eyeglasses sites.
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6,891 reviews
Always quick and easy. Great selection. Because of my very unique prescription,I always get a note to call and verify that it is correct. My connection was with Sherwin...he was thorough on his questions and even had me do an upgrade of the lenses... Love you guys...great that a friend told me about your products and service. It used to cost me $750.00-$1,000.00 for a pair of glasses.at a dispensary.not any more.thank U..
What a piece of $#*! supplier and product! Firstly, their product is garbage. I've bought 3 pair of glasses from them and two of the three have broken at the exact same point, simply while removing the glasses from my head. Then when I try to contact them on their own website to (hopefully) resolve it, their own online submission form fails - every time. I've been wearing glasses for over 50 years - I get the concept. In fact, I've never broken a pair of glasses in my entire life, except for 2 of the 3 pair from eyebuydirect. This most recent pair broke after less than 8 months of use, while travelling and forcing me to pay for an emergency repair. I can only assume the 3rd pair will do the same thing. So, if you want a pair of glasses that will last more than 8 months (considering most extended benefits only pay glasses once every 2 years), use anyone but eyebuydirect. Useless.
Products were exactly as advertised. I have purchased several glasses now and have always been happy. The only time I was not, I spoke with customer service and they went above and beyond.
Know what to expect - great value
Because I know they work for me.
Excellent, virtual experience excellent customer, service service and excellent product
Fairly easy and straightforward. Great prices.easy to track order and arrived when they said. The glasses I purchased are good quality even though they were on clearance.
My only concern was adjusting for fit. I asked before purchasing and they sent me a video about how to do it myself. There was also a pamphlet in the order. It was fairly easy to do, but unfortunately, my nose bridge it slightly broader than I realized so the pair I purchased sit a slight bit high. I didn't want to fir e them and possibly break them, but maybe they will loosen a bit over time.
Need new readers.
Money was refunded.as the glasses were ground improperly as the bifocal portion began to blur so close to the top of the lens.
They refunded the money.
I never, I started out with Zenni, don't know how you butted in, so you'd better be damn good.
Needed them.
I never, I started out with Zenni, don't know how you butted in, so you'd better be damn good.
Needed them.
Progressive glass that can't read.suspect prescription not followed, will verify with my optometrist.
Suggest by friend
The Only extra large glass u have.
Suggest by friend
Excellent! Easy to navigate and order glasses. Lenses and frames are good quality and the turnaround time was really quick. Super inexpensive compared to what you'd pay at your optometrist or bricks and mortar eyeglass store.
They are inexpensive and good quality
Have ordered them a few times
Love the quality, selection, pricing and fast delivery!
Have bought before and expensive in store
Love tortoiseshell and a large frame as alternate to smaller frame
I love your "try on" feature and the glasses fit perfectly. I also liked the quality of the glasses.
Got an email
I Liked the style and color
Everything I need to know is on the website! I love the frame!
I love the wide selection of XL frames
I love super Big glasses
Easy to use and great support members that exceed my expectations all the time
Used in the past
Multiple choices
Great so far thank you so much! I love both my regular glasses and the sunnies!
I wanted to give you a try!
Easy to order from, excellent selection of glasses.
I needed additional information so I can submit my claim to my insurance provider.
Because of selection and price, and a friend recommended the site.
Because I liked the glasses.
Because of selection and price
Because I liked the glasses
Thank you great service! Exactly what ordered - excellent quality
Was referred by a family
Fit my prescription.
Easy to browse and order frames with option for prescription. Good quality frames.
Canadian, and Clearly did not have much available in sunglasses.
Looked sturdy.
Pretty good besides a 15-minute period during which the website would not let me add the finalized glasses to my cart (both on desktop and mobile, and wifi was working perfectly for all other sites)
Online sources list this website as a good retailer for decent quality perscription glasses for discounted prices. My optometrist's selection of glasses is only designer (out of my budget). The cheapest options are still more than $100 and are hideous.
I like the shape of the frames, I've been going for the same shape for the last decade. They also seem to be light weight (we'll see how much they weigh with my lenses installed), and they look lowkey and simple
Quick and easy choices and prompt delivery. Quality of frame could be a bit better and maybe a bit more stylish... not that solid but ample but lenses are spot on!... Can see very clearly... Overall I am pleased and pricing as compared to all optometrists is very reasonable.
Ease of use of website and good choices
We liked threpair we chose
Merci. Très facile de faire affaire avec eux. SAC qui écoute et agi.
Quick and easy...the site was easy to navigate. Great deals. Order arrived fast.
My friend uses it
Nice selections
User friendly website, and the customer service with this company is amazing. I've been ordering for many years and have over ten pairs with them!
There wasn't anywhere to enter POWER30, to get 30% off, when checking out. As a senior, I sure could've used that 30%.
Also, I found the frame a little big and there are no separate nose pads so the frame tends to slip. I'll know what to look for next time.
I've been buying my glasses from eyebuydirect for some time now and I've always been pleased with the product.
Shape and colour.
There wasn't anywhere to enter POWER30, to get 30% off, when checking out. As a senior, I sure could've used that 30%.
I've been buying my glasses from eyebuydirect for some time now and I've always been pleased with the product.
I kept getting a message (Unfortunately, we are unable to fit the frame you selected with the prescription you entered) for frames I really wanted -- don't understand. Also, I found it a difficult to 'correct' things -- landed up having to start all over.
Nicest selection and reasonable prices.
I just liked the frames
WOW!
I have never experienced progressive glasses that fit so perfect!
Always with other purchases, had to wait and pay so much more just and then,
Having to have made adjustments for comfort.
My new Eyebuydirect glasses. Perfection and so comfortable, hard to believe
WOW, the exceptional service, by customer service & emails.
EYEBUYDIRECT,should be called *EYE BUY"PERFECTION"DIRECT*
Extremely pleased with my Regular glasses& Sunglasses all progressive lenses.
Now my info is all on file accessible 24/7. If a loss occurs service within a few days.
Fantastic thanks you so much. I will be back!
Prices and choices of prescription requirements. Excellent value!
Love my purchase and this app is very helpful and very reasonable prices
For new pair
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