Eyebuydirect

This is a great website. Can upload your prescription, included the PD values and left and right lens values. Including reading or bifocal etc. Or transition lenses. You can choose from a variety. Everything comes in a Canada Post Express delivery. It goes into your mailbox. It's small enough and the clock that it comes inside can be used to shine the glass. It's very very good value. Move on in life and take a job that even doesn't have benefits if you have this one.

There's always a good deal going on and my glasses have arrived within 7 business days both time I've ordered.

The only problem I had with my first order is that I got two pairs with the same prescription, but when I brought them to a store in-person to check them the glasses weren't both the same prescription. They were only slightly off and I was only using the second pair as back up but just fair warning.

There is a great selection of glasses and lots of promotions which makes it nice to shop here. The glasses had a but of an issue at first of the PD but once I took it to my optician who told me the correct one it was hassle free to change the PD. The glasses seemed a but smaller than the virtual try-on so I would ike to say it is not 100% accurate- it is like 60% accurate. The glasses are lightweight, and have lots of features for the price which you cannot get at any standard eye glasses shop.

It's a a pretty good website. I did have trouble going round in circles at checkout when I changed the addressee on the address. Then I had to pay for shipping, but I thought, why? Isn't standard shipping included?

Bought a similar pair at a mall shop and that cost about $50 more than the pair from Eyebuydirect. Overall good experience. Reasonably priced for frames and lense type. Arrived quite quickly. Accurate to the prescription, no headache or discomfort. Just had to do minor tightening to the arm for a better fit.

The glasses look great. One problem - the progressive lenses were wrong. OK for close-up (reading), but not for far. The optometrist at my local mall said they were made for reading/computer, not real progressives. Oh well, they sufficed until my good ones arrived from the store.

Glasses fit good and helped my astigmatism vision to be better

Love this site, easy to use, smooth payment process, however the glasses I purchased this time were poor quality. The metal is too flimsy, couldn't get them to sit properly on my face. Was in the hospital so I could not return them.

It is new to me, I enjoyed the shopping experience, the Try on did not work for all my selections. Also I will not order from you again because my inbox was full of your emails and the offers did not come to fruition when I tried to order more glasses. I like the glasses but other sites do not bombard me with emails.

I Love the glasses they offer and when I find a pair I really like I usually buy them in every colour. The prices and quality can't be beat. The try on function is so helpful and the very few times I have had to contact customer service they have been fast, efficient and friendly. Excellent customer service

I always purchase my eyewear from EyeBuyDirect. There are so many styles to choose from, it's easy to add your prescription and the prices are unbeatable for the quality of eyewear you get! I always recommend them to friends and family! The try on feature is also really helpful and accurate for all the pieces I "tried on" and purchased!

This long time customer was shocked to find the company does not honor it's "easy return process". I requested a return on a pair of frames that simply did not fit my nose upon delivery, and was given the runaround. They would not let me return for a refund after multiple rounds of emails, ignoring my request and information again and again. They responded to every return request with an exchange and upsell offer, refusing to even say the word return or refund. Initially I would have considered an exchange for a different pair as an option, however it was never presented as a choice but the ONLY avenue I could have. They have lost this customer, I don't even want to use up my member points by the way they don't even honor their own policy.

They do not listen to you at all and refuse to fulfill their return policy. They will refuse you a refund no matter what you do.

Hi
I have ordered a few glasses from this online store, and so far the experience was good. It's easy to use and the customer service is pretty good. Haven't had issues so far.

Some glasses didn't work out unfortunately. They were either the wrong prescription or wrong size, they resend the glasses and if they don't fit you get your money back.

I am a happy customer. :)

Great experience.
I was somewhat skeptical ordering eye glasses online, but with the money back guarantee as well as the help and assistance from the team I felt comfortable proceeding. I've since received my glasses and absolutely love them! Thank you Eyebuydirect for the great experience.

This was my first time using an online eye glass retailer. The selection available was amazing! I was able to choose a couple stylish pairs with my prescription and saved myself hundreds of dollars compared to my previous brick and morter stores. If you are weary of using an online service for glasses I would definitely recommend this site.

So far so good! Website runs well, is organized well, it does have some very minor quirks with organizing listings on a portrait-orientation 1080p monitor but I've seen far worse using other websites in that configuration and it does not impact usability. Overall quite pleasant, cant wait to get my frames!

The first half of this review was written when I hadn't received my frames yet. I found I had ordered the wrong size entirely, but talked with their customer support and was able to get a replacement WITH my prescription instead of just trying to shove my existing lenses into new frames, no charge. For all the shortcomings our world's encountered in recent years, this is a light in the dark. Thank you guys!

Absolutely incredible. I goofed up ordering the wrong size of glasses, admitted that to them and they offered me a prescription replacement for my original non-prescription order free of charge!

The process was quick, easy and efficient! The website has a lot of selection and the sizes were very accurate. Delivery was quicker than I anticipated and my health benefits covered the expenses up to my allotment.

I will definitely use Eyebuydirect again!

Impressive and quite remarkable. My prescription felt good and the products were worth the prices. Communication was superb and seamless from the beginning of the order to the receipt. I will certainly spread the news and order more beautiful designs in the near future.

I have purchased a prescription glasses, It wasn't the right size but they really replace it with new one & it was very fast and convenient. Thank you for all your help. It was the most easiest transaction & easy customer service to deal with.

Biphocal was not what I expected, transition is too drastic, glasses are un wearable, after consulting with two different optometry shops, both were not impressed and told me they very rarely sell these kinds of glasses anymore.

Ordering is easy in 3 steps and there is appropriate selection of options. Appreciate that order arrived in less than 2 weeks. It is not a secret that some other online stores ship from China and it rutinely takes above month.

The quality and service are great. Eye Buy Direct was able to make glasses for me that their competition could not. Unfortunately I chose frames that are not very comfortable. I have bought other frames here that are better.

Selection is poor for certain cheaper selections. Rejection is never revealed until after selecting recommended frames and selecting lenses. Then you have to start over with recommended frame selections only to get rejected after the process.