Eyebuydirect has a rating of 4.7 stars from 924 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyebuydirect most frequently mention customer service, great selection, and new glasses. Eyebuydirect ranks 7th among Eyeglasses sites.
Always quick and easy. Great selection. Because of my very unique prescription,I always get a note to call and verify that it is correct. My connection was with Sherwin...he was thorough on his questions and even had me do an upgrade of the lenses... Love you guys...great that a friend told me about your products and service. It used to cost me $750.00-$1,000.00 for a pair of glasses.at a dispensary.not any more.thank U..
What a piece of $#*! supplier and product! Firstly, their product is garbage. I've bought 3 pair of glasses from them and two of the three have broken at the exact same point, simply while removing the glasses from my head. Then when I try to contact them on their own website to (hopefully) resolve it, their own online submission form fails - every time. I've been wearing glasses for over 50 years - I get the concept. In fact, I've never broken a pair of glasses in my entire life, except for 2 of the 3 pair from eyebuydirect. This most recent pair broke after less than 8 months of use, while travelling and forcing me to pay for an emergency repair. I can only assume the 3rd pair will do the same thing. So, if you want a pair of glasses that will last more than 8 months (considering most extended benefits only pay glasses once every 2 years), use anyone but eyebuydirect. Useless.
Hundreds of frames to choose from. Great pricing options on frames. Lenses are cheaper than other sources, but maintain quality. Shipping was faster than expected. Much satisfaction!
Best frame options
Needed a new pair
My second order. I was so happy with my first pair! Every time the frames and lenses have been perfect. Great quality and a fraction of the price compared to eyeglass shops.
Price and convenience
Time for a change of frames
Always an easy shopping experience; great website, excellent quality and awesome customer support. The only downside is the lack of new options and styles available.
Originally recommended by a friend, now has become my go-to place when shopping for new glasses.
Ordered some glasses that I previously liked with my updated prescription.
So many choices, the site was easy to navigate.Was simple to plug in my prescription. My only qualm is that it said they were reflective and you can see my eyes. I recommend paying the upgrade.
It was Canadian
I need sunglasses that are prescription
The experience so far has been easy, just hope they fit properly
I have purchased 2 other pairs from 2 different places and I can't wear either, for different reasons
Saw Zeelool and needed a Canadian company
Hoping I have an exce experience with your company
Found nice frame, but unfortunately the lenses are far inferior to the Nikon ones in my much more expensive glasses from the Optometrist. I can't use these at all. Not for reading, not for distance.
Fast and inexpensive
Because I liked them.
Its been fine i needed adjustments i was able to get close by, no biggie
Price point
Price point
So far so good I received my original order and did not fit properly and I called them and I got a replacement for no cost and I did mot have to return the original product sure was an easy transaction
Good, Simple, Quick. I enjoyed that I can see my past prescription. Only negative is that you can't try on before hand which left me with a pair I don't necessarily love on myself.
An Instagram Ad actually worked. I saw the Delilah Frames and really liked them
Affordable, Enjoyed pervious purchases
Good, Simple, Quick. I enjoyed that I can see my past prescription
An Instagram Ad actually worked. I saw the Delilah Frames and really liked them
Affordable, Enjoyed pervious purchases
I am over the top happy with my new pair of Ray-Ban's. The same pair, at my optometrist office, was at a 50%+ higher price point.
I had made a mistake entering my prescription! It was not until they were being shipped that I realized. The customer service agent simply sent me a return postage, no questions asked. I was able to re-order them correctly at no extra charge.
Absolute best price and service!
I saw the frames at my optometrists office however at a much higher price!
I would really appreciate photos of models wearing the ray-ban brand! Thanks or asking!
Absolute best price and I have ordered before!
I saw the frames at my optometrists office however at a much higher price!
Good Price, love the fact that you can try them with the camera.
The frame is smaller than I expected and temples are long, the temples tips not curved so they don't fit well.
Lower price
I like the model
Easy peasy, the customer service was amazing after my husband's glasses broke one week after receiving it. We got a replacement, no cost, only shipping.
The customer service was excellent.
Size and style
Size and style
Awesome service. Always willing to help and make things right. So refreshing to see their level of customer service is really about making the customer happy. Great job folks
Repeat customer
Great quality and great prices
Getting new prescription eyeglasses was easy and a smoother shopping experience than I anticipated
Friend recommended yhou
Shopping was easy, however I spoke to a customer service representative to add chromatic lenses and paid for it, but when I received my glasses they were not chromatic.
Seen online
Price was good
Same great experience as always. Although my coupon was wiped from my cart and I almost checked out without it being properly applied after I had previously confirmed it.
Continued to use them for several years! Love the affordable but stylish options
Trying some new styles out
Easy to walk though. It was very easy to place the order for my husband's sunglasses. We got his regular everyday glasses here and were very pleased as well.
Looking for a Canadian company most seem to be in the US.
My husband needed new glasses. He lost his.
I've purchased from Eye Buy Direct many times and I've always been satisfied even if the glasses don't particularly end up working out for me, the buying/shipping experience is always positive. This site is similar to clearly.ca but I found that Clearly doesn't offer different sizing options whereas Eye Buy Direct does, something that I really love. Eye Buy Direct works mostly the same as clearly.ca, as you shop you can actually virtually try on glasses, input in your prescription if you have one and there's always amazing BOGO deals! Every single time I've shopped with Eye Buy Direct I've gotten a BOGO deal, it's incredible.
Another thing that surprised me was their customer service. I wrote a review about a pair of glasses that unfortunately were just super uncomfortable to wear and they reached out to me via email almost immediately asking if I wanted to exchange or even a refund! That level of service is top-notch. I recommend this site fully if you're someone who has their prescription and is looking for a fashionable pair of glasses or sunglasses. One thing I want to point out is their shipping time. You have to keep in mind that it takes time to actually make your lenses, especially if you have a prescription! Every prescription is different so it could take up to 2 weeks to ship, but once it has shipped it doesn't take long to receive it.
I purchased the glasses to have the frame and had my optometrist put in my prescription. They are sturdy and fit perfectly. I am very pleased with this purchase.
Because I found a pair of frames I like.
I found what I've been looking for.
Because I found a pair of frames I like.
I found what I've been looking for.
Was great service, my prescription was spot on even the progressive ones. Excellent prices, affordable and delivered within two weeks. I was amazed and will shop there again
Friend/ google
Need glasses and at the stores are too expensive
Products used:
Eye glasses, progressive glasses and sunglasses
Vision isn't completely sharp for reading & distance. I will recheck Rx with doctor to make sure I entered correct values on order. I will reorder if needed.
Has prev pair and am pleased with them
Looked great
Has prev pair and am pleased with them
Looked great
This is my favourite place to buy glasses, you get exactly what you're looking for at amazing prices. My $250/2years vision benefits get me 4-5 pairs.
Great deals
I bought a pair of glasses and when they came they didn't fit my face properly so I messaged their customer service and it was extremely easy to get another pair that fit me really well.
I found it on google and saw frames I liked for affordable prices
Lots of good reviews and pictures of people wearing the glasses
Prices are good but quality of the product is not great. I upgraded my son's lenses and they don't look upgraded to me. I think the upgrade was a waste of money.
Price and I am a previous client
Frames looked good
Previous client
Liked the look
A little difficult to find the appropriate size even after entering my perimeters.
Should have free shipping like other companies. If you offer a discount to then charge shipping what's the point
Price and selection
Should have free shipping like other companies. If you offer a discount to then charge shipping what's the point
Price and selection. I was disappointed that I received all these discount codes and I could use none of them. I had to go through the chat to get one.
Should have free shipping like other companies. If you offer a discount to then charge shipping what's the point