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FabFitFun has a rating of 4.4 stars from 4,187 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabFitFun most frequently mention customer service, winter box, and full size. FabFitFun ranks 4th among Subscription Shopping sites.
This company responds to reviews on average within 17 hours
I love being a FFF member. Everything in my closet/kitchen/bathroom/living room comes from FFF these days. I do all my shopping this way! Especially for the holidays, I can find original cool gifts for my loved ones - it is so helpful and you save so much $! I have loved all my boxes. The sales are great. I recommend 10/10. Its my favorite guilty pleasure 💁🏼 Also, their customer service is top notch! I cant say enough good things 💗
Horrible, your system glitched during my customization process. I called & the representative I spoke with, didn't seem to know what to do & seemed surprised when I asked her to fix the issue. After going over my choices, she stated they were manually fixed, come to find nothing was fixed & I will have paid nearly $80 for a box of items that I didn't fully choose.This will most likely be my last box.
Great customer service and I received needed resolution and help.
Love the products I have received. Any issues have been resolved promptly. Love Fabfitfun!
We are happy you're loving FFF! Xo
My customer service representative was very helpful and was quick to resolve my issue.
Hi Nicole! Thank you for taking the time to review! We are happy that we were able to help you resolve your concern! Xo
Very helpful and resolved my situation and provided additional assistance
Hi Vicki! Thank you so much for leaving us an awesome review! We're glad that you were thoroughly assisted and had a great experience!
Excellent service, Maggie gave an excellent explanation, detailed
Thank you
Hi Mariah, we are glad that you have been taken care of! Thanks for leaving a review! Xo
It was excellent. Issues resolved. She was quick to respond.
I had trouble and he fixed it. Quick and efficiently!
Hi Krista! Thank you for leaving us a review! We're so glad our Customer Care team was able to get this taken care of for you! Xo
My rep was pleasant, professional and informative of my issue!
Hi Sandy! Thanks so much for taking the time to leave this great review! We are so happy to hear about your experience! Xo
Love it, it's like Christmas when it arrives. Highly recommend
Hi Ann! We are so happy to hear that! Thank you for being a part of the FFF family! Xo
Excellent, promised to let me cancel when I didn't want more and can return when I want
Hi Ermagene! Thanks so much for sharing! We are so happy to hear about your experience! Xo
Accidentally trashed my email with my tracking#. The next day Shin had it. AWESOME
Thank you so much for your feedback, Carolann! We are happy that we were able to help you resolve your concern! Xo
Perfect! I got the help I needed. It was very professional and quick. Very kind and thoughtful.
Hi Melody! Thank you so much for leaving us this great review! We're so glad a member of our Customer Care team was able to fully assist you and can't wait for you to receive your next box! Xo
Received an item in my box that was not in my preferences and the issue was resolved!
Thank you for taking the time to help me! The response time you got back with me was awesome!
Hi Kelli! We're happy that you had an amazing Customer Service experience. Thanks for your feedback and we're so excited for you to receive your Spring products! Xo
My experience was great. Great customer service. I love the items i get in my boxes.
Hi Ashley! We're so happy to hear you had a great experience with us! We can't wait for you to receive your new boxes and hope you love all of your new items! Xo
I enjoyed my winter box. I like all the things that I have used so far that came in the box.
Hi Hillary! We are so happy to hear you enjoyed your Winter Box! Xo
Absolutely love the product and the staff are very nice and caring and helped me out
Hey Ashley! We're so happy to hear you had a great experience with us! We can't wait for you to receive your new boxes and hope you love all of your new items! Xo
I usually love my box. I have a few products I sampled from my box that are now my go to's.
Hi Deb! Thank you so much for your feedback! We appreciate this review and look forward to many more seasons together! Xo
Enjoyed receiving every box! Look forward to the next one! Look forward to see what is in each box!
Hi Judi! You are fabulous! Thank you for the review! Xo
This lady was very helpful and solved my issue. She was very courteous.
Thanks for your review, Carrinn! We are so happy to hear that you had a great experience with us! Xo
Fabulous she was very nice and very helpful. She got the job done
Hi Debra! Thank you for the review! We're happy your concern was resolved to your satisfaction! Xo
Excellent customer service, fast and helpful. All customer service should be like this!
Hi Tina! Thank you so much for your feedback! We are happy that you're pleased with the results and that we were able to help! Have a great day! Xo
Very personable staff and the products the come in the box are great!
Gain trust and grow your business with customer reviews.
Have a question regarding anything FabFitFun related? Our Customer Care Team can be reached 24/7 by visiting fff.me/care! Xo
Hi Elizabeth! Thank you for your rating! We are so happy to hear our team was able to help! Xo