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FabFitFun has a rating of 4.4 stars from 4,187 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabFitFun most frequently mention customer service, winter box, and full size. FabFitFun ranks 4th among Subscription Shopping sites.
This company responds to reviews on average within 17 hours
I love being a FFF member. Everything in my closet/kitchen/bathroom/living room comes from FFF these days. I do all my shopping this way! Especially for the holidays, I can find original cool gifts for my loved ones - it is so helpful and you save so much $! I have loved all my boxes. The sales are great. I recommend 10/10. Its my favorite guilty pleasure 💁🏼 Also, their customer service is top notch! I cant say enough good things 💗
Horrible, your system glitched during my customization process. I called & the representative I spoke with, didn't seem to know what to do & seemed surprised when I asked her to fix the issue. After going over my choices, she stated they were manually fixed, come to find nothing was fixed & I will have paid nearly $80 for a box of items that I didn't fully choose.This will most likely be my last box.
Great. The product comes fast and so much fun to open
It has always been great. Love everything. Just got divorced and not in my budget right now.
Hi Sharon! Thank you for taking the time to review! We are so happy to hear you are loving your membership! We'd love to have you back in the FFF family if the time is ever right again in the future!
You were able to assisted me so efficient? I'm happy for that! Thanks
Hi Margarita! Thank you so much for your feedback! We're glad to hear you had a great experience with us! Xo
Accidentally upgraded to the annual fee and panicked. Paul was a pro! So helpful
Thank you so much for your feedback, Chrissie! We're so happy to hear that you had the most exceptional experience! We always want our members to be fully taken care of! Xo
Best customer service ever could not have asked for anything better Riley was great
Hi Christy! Thank you for taking the time out to leave a review! We are happy that we were able to help you resolve your concern! Xo
I love their customer service. They are super helpful, and knowledgeable.
Hi Sara! Thank you so much for your feedback! We're glad to hear you had a great experience with us! Xo
I am going to receive a new set in about two weeks.
Hi Regina! Thank you for taking the time out to leave a review! We are happy that we were able to help you resolve your concern! Xo
Look forward to receiving each shipment and discovering new products.
Hi Bernice! We're so happy you're excited to receive your box every season. Thank you for your feedback and look forward to sharing more seasons with you! Xo
It's like Christmas for me, with a few surprises thrown in
Hi Linda! Thank you for the 5 stars! We look forward to sharing more seasons with you! Xo
Taylor answered my questions thoroughly, was personable and kind!
Hi Jenn! Thank you for taking the time to leave a review. We are so happy to hear we were able to help you!
I found Steve to be beyond helpful. He was
Amazing!
Hi Balora! Thank you so much for your feedback! We're glad to hear you had a great experience with us! Xo
I had only one issue in 2 years and they resolved it.
Hi Pam! Thank you for this sweet review! We are happy that we were able to help you resolve your concern! Xo
Been with you all for the past 4 years have loved everything I've gotten
Hi Toccara! We are so happy to hear that! Thank you for being a part of the FFF family! Xo
I am not a fan of the box items but their customer service is great!
Hi Krystal! Thank you for this sweet review! We love hearing feedback from our members and glad to hear you had a great experience with us!
Very nice girl, had a sad situation, and could relate
Hi Kathy! Thanks for taking the time to leave a review and we are glad to hear you have been fully taken care of! Xo
Love getting my boxes. Feels like a gift. Just fun.
Hi Andrea! Thank you for this sweet review! We are so happy to hear you are loving your membership! Xo
Went above and beyond to help me with an issue I was not understanding.
Hi Anne! We are so happy to hear about this, thanks for taking the time to leave a review!
I received the wrong order; they took care of it without hesitation.
We're so happy we were able to resolve this concern for you! We can't wait for your order to arrive so you can enjoy all of your new items! Xo
I am an annual member and still have not received my winter box.
Hi Annette! It seems as though you were fully assisted by our team and your Winter box is currently in transit! We can't wait for you to enjoy all of your new items! Xo
She was very polite and helpful, just made my day thank you
Hi Antoinette! We're happy that you had an amazing Customer Service experience with us. Thanks for your feedback! Xo
Always something there to covet or share. Fair prices and great products.
Hi Isabelle! Thank you for taking the time to review! We are so glad to hear you are loving your membership! Xo
I could not get my account to update and Jim fixed it for me.
Hi Ginger! Thanks for leaving us this review! Our Customer Care team works hard to ensure all of our members are fully taken care of!
Excellent customer service and experience! Highly recommend.
Hi Mary! Thank you so much for your feedback! We're happy that you were fully assisted and had a great experience with our customer care! Xo
Was very pleased and happy with my outcome at resolving the problems
Hi Nancy! We're so happy to hear our team was able to take care of this for you! Thanks for this review!
Gain trust and grow your business with customer reviews.
Have a question regarding anything FabFitFun related? Our Customer Care Team can be reached 24/7 by visiting fff.me/care! Xo
Thank you so much for your feedback, Kristie! We're happy that you're loving the items in the boxes. Enjoy! Xo