• FabFitFun

2024 SITEJABBER AWARD

FabFitFun

Overview

FabFitFun has a rating of 4.4 stars from 4,187 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabFitFun most frequently mention customer service, winter box, and full size. FabFitFun ranks 4th among Subscription Shopping sites.

  • Service
    200
  • Value
    184
  • Shipping
    177
  • Quality
    179

This company responds to reviews on average within 17 hours

Positive reviews (last 12 months): 81.6%
Positive
71
Neutral
4
Negative
12
113
See all photos
How would you rate FabFitFun?
Top Positive Review

“Convenient, Fun, Reliable, Quality, TOTALLY LOVE 💗”

Alicia M.
10/27/24

I love being a FFF member. Everything in my closet/kitchen/bathroom/living room comes from FFF these days. I do all my shopping this way! Especially for the holidays, I can find original cool gifts for my loved ones - it is so helpful and you save so much $! I have loved all my boxes. The sales are great. I recommend 10/10. Its my favorite guilty pleasure 💁🏼‍ Also, their customer service is top notch! I cant say enough good things 💗

Top Critical Review

“Raised my seasonal price but lowered my Customization Experience”

Mari L.
5/29/24

Horrible, your system glitched during my customization process. I called & the representative I spoke with, didn't seem to know what to do & seemed surprised when I asked her to fix the issue. After going over my choices, she stated they were manually fixed, come to find nothing was fixed & I will have paid nearly $80 for a box of items that I didn't fully choose.This will most likely be my last box.

Reviews (4,187)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1490) fall box (120) summer box (137) spring box (129) winter box (126) subscription box (150) credit card (91)
Thumbnail of user dixieh19
1 review
0 helpful votes
  • Send Message
March 5th, 2020
Verified purchase

Fast response. Bradley answered all my questions clearly.

Thumbnail of user baileyd30
FabFitFun .. – FabFitFun Rep

We are so happy to hear that! Xo

Thumbnail of user melodyr44
1 review
0 helpful votes
  • Send Message
April 16th, 2020
Verified purchase

J'ai une très bonne expérience avec Angela elle était super fine poli et elle m'a aidé à régler mon problème.

Thumbnail of user sylviem57
1 review
0 helpful votes
  • Send Message
March 15th, 2023
Verified purchase

J'étais très déçu de ne pas avoir ma boîte pourtant j'ai reçu message texto avec ma photo et 20 min plus boîte disparu

* FabFitFun attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user jamies1201
Jamie S. – FabFitFun Rep

Hi Sylvie! We are sorry to hear about your experience. Please reach out to us directly at customercare@fabfitfun.com so we can assist!

Thumbnail of user irman14
1 review
0 helpful votes
  • Send Message
July 20th, 2020
Verified purchase

Muy agradecida y contenta con la persona que m atendió m respondió todas mis preguntas muy amablemente gracias

Thumbnail of user baileyd30
FabFitFun .. – FabFitFun Rep

Hi Irma! We're so happy our team was able to take care of you and answer any questions you had! Thanks for this review! Xo

Thumbnail of user arlenet26
1 review
0 helpful votes
  • Send Message
April 11th, 2020
Verified purchase

Perfecta, solamente la página web en móvil no sirve muy bien tarda mucho en cargarse y para traducir la página.

Thumbnail of user ednam77
1 review
0 helpful votes
  • Send Message
March 28th, 2020
Verified purchase

Muy buena y completa hoy me retiro pero les aseguro que volveré tan pronto todo se normalice en mi vida. Gracias

Thumbnail of user baileyd30
FabFitFun .. – FabFitFun Rep

Hola edna ¡Estamos muy felices de tenerte en la familia Fabfitfun! ¡Siempre estamos aquí para darle la bienvenida cuando sea el momento adecuado para usted! Xo

Thumbnail of user nathalieg64
1 review
0 helpful votes
  • Send Message
June 13th, 2021
Verified purchase

J'ai eu un retour de communication rapidement! Excellent service et à répondu à mes attentes

Thumbnail of user ashleyh820
Ashley H. – FabFitFun Rep

Thanks for the sweet review, Nathalie! We're happy to hear that a member of our team has fully assisted your concern! Xo

Thumbnail of user emmah350
1 review
0 helpful votes
  • Send Message
November 2nd, 2020
Verified purchase

Hanzel helped me so much and was so kind and helpful!

Thumbnail of user baileyd30
FabFitFun .. – FabFitFun Rep

Hi Emma! Thank you for the review! We are glad you had a great experience with our Customer Care Team! Xo

Thumbnail of user anelic
1 review
0 helpful votes
  • Send Message
March 3rd, 2020
Verified purchase

Me gusta la atención personalizada qué me otorgaron

Thumbnail of user baileyd30
FabFitFun .. – FabFitFun Rep

Hi Aneli! Thanks for this great review! We value our member's experience and always want to ensure their concerns are fully taken care of! We're so happy to hear you've been fully taken care of by our Customer Care team! Xo

Thumbnail of user elmab8
1 review
0 helpful votes
  • Send Message
January 12th, 2022
Verified purchase

Es una excelente subscripción para probar diferente productos y bienestar.

Thumbnail of user ashleyh820
Ashley H. – FabFitFun Rep

Hi Elma! We are happy you're loving FFF! Xo

Thumbnail of user danielam96
1 review
0 helpful votes
  • Send Message
November 10th, 2020
Verified purchase

Excelente experiencia, ya que, hay una conversación constante entre vendedor y cliente.

Thumbnail of user baileyd30
FabFitFun .. – FabFitFun Rep

Hi Daniela! Thank you for taking the time to leave a review! Xo

Thumbnail of user anisleydiss
1 review
0 helpful votes
  • Send Message
April 6th, 2021
Verified purchase

Servicial servicio al clientele rapidos, me respondieron correo.

Thumbnail of user baileyd30
FabFitFun .. – FabFitFun Rep

Hola Anisleydis! Muchas gracias por tus comentarios! ¡Estamos felices de que haya recibido una asistencia completa y haya tenido una excelente experiencia con nuestra atención al cliente! Xo

Thumbnail of user ivetha1
1 review
0 helpful votes
  • Send Message
April 16th, 2020
Verified purchase

Una de las mejores experiencias que tenido se los recomiendo!

Thumbnail of user baileyd30
FabFitFun .. – FabFitFun Rep

Hola Iveth! ¡Gracias por esta increíble reseña! ¡Estamos muy contentos de saber que tuvo una gran experiencia con nosotros y esperamos compartir muchas temporadas más juntos! Xo

Thumbnail of user privatep31
1 review
0 helpful votes
  • Send Message
March 29th, 2020
Verified purchase

************************************** *******************"********************

Thumbnail of user baileyd30
FabFitFun .. – FabFitFun Rep

Hi Dawn! Thank you for taking the time to leave a review! Feel free to reach back out and contact our Customer Care Team at fff.me/care if any concerns arise. We're always here to help! Xo

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Have a question regarding anything FabFitFun related? Our Customer Care Team can be reached 24/7 by visiting fff.me/care! Xo

Company Representative

Thumbnail of user emilym2096
Emily M.
Typically responds within 17 hours

How do I know I can trust these reviews about FabFitFun?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about FabFitFun?