FabFitFun

I find it a great deal and look forward to my box every time it comes. I am glad it isn't monthly as that would be a bit too much spoiling. :) I have had to contact customer service and they were great. I feel like it's a great value!

Very good conversation answered my questions Seems like an awesome product, The rating was 4 stars as Ali mislead the product saying you could choose 8 items she didn't say there was a catch for that I was very disappointed. I ordered the first shipment if I am un happy I will cancel future shipments.

I signed up and now being told I wont get a box until September yet they sure took my money! I called 3 times to resolve this and get nowhere. I have no idea if or when I will get the box. I wish I knew before signing up!

I had ordered Vince Camuto earrings. They arrived but one was damaged. The bar on the earring completely off. Sent pic to Harvey but alas, another pair of earrings unavailable. Credit issued but I would have liked the earrings.

I placed my order, and thought i was told the box would ship soon. As time goes by, i have, as of now, i have already received 2 emails from you, with out of stock items, and offer me items i do not want. I have contacted customer service, and they have been very helpful. But i am frustrated that the items i chose are no longer available, and no one can tell me exactly when it will ship. As of now, i am very wary of what i will be getting, if it is things i can use, and have no idea what i am paying for it anymore.

I had a good experience on the customer care portal with FFF. But needed a place to point out that the shipping company Grand Husky is not up to par with what I would expect from FFF. I am almost done with my second annual subscription and until Grand Husky, never had any issues with shipping. So far with two experiences with them, one box was lost and had to be replaced and the second is still in limbo after receiving a notification on 2/16 with my tracking number. Delivery date on their site says 2/27, but today is 3/2 and still no box or updates on the tracking. FFF would be much better off ditching these smaller shipping companies and sticking with Fed-ex.

I gave FabFitFun 5 stars not only because I absolutely love everything about the box, but they have amazing customer service. There have been 2 times I have had an issue with my boxes, and both times their customer service immediately fixed the problem either by crediting my account or replacing the items. I will be a FabFitFun customer for life!

I got my first box about 10 days ago, and I'm impressed! The tote bag is really nice; great for work. I also got the set of towels (meh), a teapot, which is really cute, but I don't drink hot tea, but will make a great Christmas swap gift, a Beauty Blender ( that alone is worth $15), 2 charcoal masks which are awesome, some body wash which I love, a nice big umbrella that would have cost $20 at Target, and the huge tube of moisturizer, which is fabulous. I was able to personalize it to a degree; I chose the bag over the makeup brushes because I have too many brushes already from my Ipsy subscription, and I chose the umbrella over a pair of earbuds that I would never use. I hope the next one for winter is as nice!

I haven't received my first box yet and I'm confident that it will be great! I signed up for a seasonal box and then upgraded to annual. I noticed that I was charged for both on my cc. I contacted customer service and they credited me back the seasonal charge. I really appreciate the exceptional customer service!

I made an error with my initial selections for my first box and membership. I contacted them the next morning and with the help of their customer service team was able to quickly and efficiently fix my mistake. I'm so excited about my prescription and the fact that their customer care team is there to help me

After placing my order on June first a patiently waited until the last week of June excited for my box to ship out. Around mid week I didn't receive an email confirmation yet so I decided to chat in regarding this. I was told my box was waiting for a label... great! Until I receive an email the following week stating that their was a shortage with one of the items in the box and it has not yet shipped.

Their customer service has repeatedly lied to me and I don't even want this box anymore. I wish I could cancel the box since it hasn't even shipped yet but apparently that's against their policy. Their rep then continued to offer me $10 in add ons or a free item in next seasons box to keep my membership. NOT GOING TO HAPPEN. I don't even want this box anymore.

I can't believe, especially on today's climate, I was able to reach out, via chat mind you, and have someone discuss and resolve my issue without hassle or incident! Well done FFF! Ipsy should take a page from your book! Considering my interactions with them, wouldn't put it past them to steal the whole book. Kudos to the FFF team!

I love FabFitFun boxes! I look forward to my box every season and all of the additional add-ons and fun offers they have! I've tried other boxes but haven't found anything with the quality of FabFitFun.

Very positive. Just subscribed to Fab fit yesterday and was doing some research today and saw you can customize you box. I called your customer service department and was very pleased with the help I received.

FFF has been a joy to be a part of. I love that they have a customer service number to call to actually talk to someone live should any help or issue arise. Makes life so much easier especially when it's a reoccurring subscription service! I'm very pleased with FFF! I enjoy their packaging and thought into every included magazine.

I received my spring box and was very happy with it. However I did order 2 Jose Eber products that I did not receive. I know on the description it is noted that it would be shipped directly from outside source. However, FFF is not able to find out an ETA of when customers will receive their items. They cannot even tell if it has been shipped at all. Doesn't make much sense to me.

I love everything about fab fit fun! I love the product they send and how you get to choose some of the options. I like the discount codes they provide because i can try it out and if I like it I get a discount. The thing I love the most is the variety of items they send, it goes from makeup, to skin care to even house hold or fashion! I consider it's well balanced I always look forward to what I'll get on the next seasonal box

I got my spring box a few months ago, and I must say, and I was not super thrilled with it, however, I gave it one more chance, because I really liked the possibilities for the summer box. It shipped weeks ago and got lost in the mail somehow. I've been trying to email customer service for over a week now, and have been asked by them to "wait". How long should I wait? I reached out again, and was told that they will mail a replacement to me, but, asked for a new address. I don't want to give a new address. I want it to come to where I asked for it to be mailed to begin with. Not good at all. I feel like I will never receive my box, and I'm sorry, but, $50 is $50. Not cheap. I used to get ipsy bags, and had a WAY better experience with them.

This is my second year subscribed to this box. I'm not sure if I'll be continuing my subscription. The items in the box have been ok. But I'm not sure they are very useful. I feel as if I could use some of the items... but there are a few that I haven't even opened.

The anticipated spring box went missing with the delivery company. I had a substitute box offered however the value of the substitute box went down dramatically as 4 of the 6 items were no longer available leaving me with choices I had rejected initially ie: birthday cake candle, silicone baking cups, fragile water carafe, and one other that I can't remember. These items were on the low end of the selections.
The add ons also had problems, the wooden fruit bowl arrived broken, the tennis bracelet broke in one wearing, certainly not anywhere near the said value of@100. As of yesterday the situation has been resolved with FFF and I coming to an agreement with a refund for the broken items. As far as the poor quality items substituted for the higher value selections in the box itself, I will have to just accept and write off the experience.

My order did not arrive. Says it did but may have stolen since I recently moved and was not there when it was dropped off. Replacing my order after we looked for a week and still not hits on where or who has it.

First, I got lucky - I got to try Fab Fit Fun half off because they did a Leap Year special a year and a half ago. I loved my first box so much that I immediately signed up to be a Select Member. When my year subscription came up, I signed up again & I will be doing so for a 3rd run. My boyfriend laughed at me with my last box, he said "you act like it's Christmas!" Because I do. Being a select member means I get to choose the variation of some of my items (which I love!) but Fab Fit Fun has done a great job at picking high quality items that I use in my everyday life. It forces me to try new styles, makeup & brands. I have found some really great products that I love too. :)

Fabfitfun is the first subscription box that I've tried. I joined in winter 2020 and it's been terrific! Quality selections and a reasonable shipping schedule. I've tried a couple other boxes, but fff is the only one I feel offers value, great customer service and a nice variety of products.