FabFitFun

My card wouldn't go through because my payday is next week. I informed them of the issue and they explained how their billing works.

I'm seasonal and found having online chat assist with the customizations so helpful. A lot of value for the buck in these boxes.

Cedrix was very friendly and knowledgeable. Went above and beyond my expectations. Thank you so much to the entire Fab Fit Fun team.

When things go wrong with a delivery or you have any issues FFF has the best customer service reps, like Andy. Thank you!

I love FFF. I've received 4 boxes so far & I live getting the word out to ladies just how awesome it is.

The wrong customation items showed up in my box. I reached out and the problem was immediately resolved. As usual, outstanding customer service

Might be fine for celebs that get boxes for free, but a hard working woman should not spend her money on this junk.
Ordered the spring box 2016 and a year subscription. Stupid of me, should have waited to see my first box before splurging on the annual VIP upgrade annual -- but I supposedly got a discount so I splurged.
So disappointed in the first box... got a countour kit (no brushes or even tips/guide). I don't need more contour! Got some gift certificates - and I hate gift certificates (unless it's Starbucks) because you always have to plunk down some of your own money to use them.
Got some hair oil that smells like an Indian stew, almost threw up. Not a bad smell if you are having dinner but don't want something that smells spicy in my hair.
There are yoga straps!?
My only favorite item is a small box of bath bombs - but I can find these at TJMaxx for 5 bucks!
So not worth the hype for this membership - $49.99 & tax per box.

I contacted FabFit, etc. to cancel the annual subscription and get a partial refund but their policy doesn't allow cancellations so I'm stuck for three more shipments.

2 big thumbs down!

My wonderful daughter gave me an annual membership for a gift. It's so much fun, I look so foward to each box!

FFF offers great selection of beauty products at a fraction of the cost and there service is always stellar! They never disappoint!

Awesome! Lexi made it effortless, she was very precise and clear, kind, helpful and provided options on how to rectify the confusion.

There are too many flaws with their customer service to list out.

Orders are consistently messed up. Replacement orders/actually sending missing items can take literally MONTHS. They will sell you items in the add-on sale and then after the fact say, "sorry, we made an inventory mistake." But at that point it's too late to get that other item you were eyeing but chose to not get because you had something similar in your cart.

EVERY time you email customer service, you get a "we're receiving a higher than normal volume of inquiries" message. Well no freaking wonder; they mess everything up!

Look, I like a lot of the products, albeit their retail prices are WAYYYY inflated. The add-ons and edit sales can score you some amazing deals, but be wary of those as well. Sometimes they will sell a full-sized item for really cheap in one sale, and then the next sale it will be more expensive and HALF the volume/weight/size. I think this is intentional.

Look, if you don't mind beating your head off the wall trying to resolve an issue with literally every add-on/edit sale, or you don't want to get anything other than the box, then it can be a great way to try new products. But if you don't have extra time to chase a company who gives not one iota of a crap about you as a customer, then just RUN. I stupidly signed up for an annual subscription, so I have two more boxes and then I'll be cancelling this. I'm hacking through a couple of sales to stock up on some favourites but it's been pretty painful. Their customer service just says "sorry" but never offers a reasonable solution.

Oh, and at this point it's not really a lifestyle subscription. You may get an item or two (some of the non-beauty products are absolute junk!) of lifestyle items but most of the quality options in the box are beauty products.

Summer 2019 box looks like a giant disappointment. Love that they're giving us a toner spray that's made in china. It will be going directly in the trash. Utter junk.

This is a great box. Wonderful products! The website is easy. They answer questions quickly. Very friendly staff. I couldn't be happier!

I contacted FFF due to a fall box which I never received. Emily provided great customer service & resolved my problem immediately.

I planned to cancel because one of my products was defective. Nash(my CSR) was very understanding and gave me great infomation

One item did not wouldn't work. Customer service got back with me with a solution. Loved everything else in the box.

Subscription box full of different items such as skin care makeup hair care clothing mugs hats ect. Minea coming soon lol

I wish it wasn't so expensive. I liked the items from my first box, but not worth a long term membership.

I received amazing products and they are definitely worth the price. Thank you FFF for creating this for all of us.

I have had to email FFF a couple of times one was my own fault and the other a product stopped working and they simply replaced it. Thank you

FFF delivers fabulous finds to my door every 3 months. I have the option to make choices or be surprised. It is always exciting to receive a box :)

I love this box and always look forward to receiving it. The products are unique. Every box is worth so much more and it's fun to try new things.

Each box is different and contains things you may not be able to find near you or for such a great price. A chance to try out new products.

Nice choices for Fall Box.
I am officially a product junkie.
I do love that there are items that are not just skin and hair. Loved my little bowls.