- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
FabFitFun has a rating of 4.4 stars from 4,187 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabFitFun most frequently mention customer service, winter box, and full size. FabFitFun ranks 4th among Subscription Shopping sites.
This company responds to reviews on average within 17 hours
I love being a FFF member. Everything in my closet/kitchen/bathroom/living room comes from FFF these days. I do all my shopping this way! Especially for the holidays, I can find original cool gifts for my loved ones - it is so helpful and you save so much $! I have loved all my boxes. The sales are great. I recommend 10/10. Its my favorite guilty pleasure 💁🏼 Also, their customer service is top notch! I cant say enough good things 💗
Horrible, your system glitched during my customization process. I called & the representative I spoke with, didn't seem to know what to do & seemed surprised when I asked her to fix the issue. After going over my choices, she stated they were manually fixed, come to find nothing was fixed & I will have paid nearly $80 for a box of items that I didn't fully choose.This will most likely be my last box.
The other person jack dropped the ball. I was sad hoping this has betaken care of.
Very fast response, very kind! Love FFF! I recommend to all of my clients and friends/family!
So helpful and friendly! Krista did a great job and took care of all my concerns!
If you choose to cancel this sub box, be ready for the begging from them not to. Had to tell them 3 times CANCEL MY SUBSCRIPTION PLEASE!
Hi Irma! We are sorry to hear about your experience! We always just want to ensure a member wants to cancel but members are able to easily do so on their account if they wish. We hope to have you back soon! Xo
It was great he made me feel like I was important and took care of how I felt
Hi Louise! We are happy that you're pleased with the results and that we were able to help! Xo
She was able to resolve my issue and obtain a refund for a mistake I did on my account
Hi Marietta! We're so happy our Customer Care team fully resolved your concerns! Thanks for this review! Xo
I LOOK FORWARD TO THE BOX. I PAY A LOT. WISH THERE WAS MORE IN THE BOX THAT IS FOR WAIT I WANT OR NEED. STILL LOVE TO GET BOXES
Hi Cristi! Thank you for this sweet review! We are so happy to hear you are loving your boxes! We look forward to many more seasons together! Xo
I lost my login and Reid was quick to respond and resolve my issue. Thank you for fast service!
Hospitalized and VERY understanding to my situation as to why I missed email confirmation and update information with them.
We are always happy to help, April! Thank you for being a member with us! Xo
I had a problem with a product and they are sending me a new one. So easy thank you
Hi Kelly! Thank you for taking the time out to leave a review! We are happy that you're fully taken care of! Xo
They send me things that I don't use, for instance, I have a cat, and was sent dog things.
Hi Shannon! We're really sad to hear about your disappointment with our Spring Box. We always encourage our members to take advantage of our Customization feature each season, so they can be sure to receive the items that are most in line with their preferences. We appreciate your honest feedback and will let our team know your thoughts! We hope to surpass your expectations in the future!
A big surprise for my birthday from my daughter. I was amazed at the wonderful products in the box.
Yay! Thanks for leaving a review! We are so happy to hear you're loving your birthday gift, Rebecca! Many happy returns of the day! Xo
I was needing help with customization started I always have issues getting things
Hi Cheryl! We are sorry to hear that you've had trouble customizing your box. We hope everything has been taken care of. Please feel free to reach out to our Customer Care Team at http://www.fabfitfun.com/inquiries if you need further assistance. We'd be happy to help!
I am an avid customer., had an issue., got it resolved and FAST!
Hi Shannon! We appreciate this review! We're so happy to hear this as our Customer Care team always strives to provide our members with a positive, streamlined experience! We hope you're excited about this season's items! Xo
I needed some help with some information, and the call went very well.
Hi Nan! We're glad to hear that our team was able to assist you! Xo
Zack was able to help me. With my issue. He was very friendly.
Hi Debra! Thank you so much for your feedback! We are happy that we were able to help you resolve your concern! Xo
Taylor made my request a quick and easy fix. Always a good experience.
She was helpful and personable and took care of my issue right away!
Thanks so much for sharing, Melanie! We're so happy to hear our team was able to help you out! Xo
Very helpful is solving an issue with a product. Thank you very much.
FedEx delivered my box to someone else's home. A new box is coming.
Hi Fawn! Thank you for taking the time to review! We're glad that you were fully assisted and had a great experience with our customer care! Xo
He did everything to stop my worries. He was very caring and understanding.
Hi there! Thank you so much for your feedback! We're glad to hear you had a great experience with us! Xo
I got my 1st box... I really wanted a bathrobe maybe next time.
Hi Christina! Thank you for taking the time out to leave a review! If you missed an item you wanted this season, definitely keep an eye out as it may be featured again in a future sale! Please do not hesitate to reach out with any further questions! Xo
They were able to resolve my issue quickly, thank you! Kudos to her!
Amazing services. Great boxes of amazing things.so excited to get my next box!
Hi Anaelle! We're so happy you're enjoying your subscription with us! We can't wait for you to enjoy all of the incredible upcoming items either! Xo
Gain trust and grow your business with customer reviews.
Have a question regarding anything FabFitFun related? Our Customer Care Team can be reached 24/7 by visiting fff.me/care! Xo
Hi Sally! Thank you for taking the time to review! We appreciate this review and look forward to many more seasons together! Xo