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FabFitFun has a rating of 4.4 stars from 4,187 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabFitFun most frequently mention customer service, winter box, and full size. FabFitFun ranks 4th among Subscription Shopping sites.
This company responds to reviews on average within 17 hours
I love being a FFF member. Everything in my closet/kitchen/bathroom/living room comes from FFF these days. I do all my shopping this way! Especially for the holidays, I can find original cool gifts for my loved ones - it is so helpful and you save so much $! I have loved all my boxes. The sales are great. I recommend 10/10. Its my favorite guilty pleasure 💁🏼 Also, their customer service is top notch! I cant say enough good things 💗
Horrible, your system glitched during my customization process. I called & the representative I spoke with, didn't seem to know what to do & seemed surprised when I asked her to fix the issue. After going over my choices, she stated they were manually fixed, come to find nothing was fixed & I will have paid nearly $80 for a box of items that I didn't fully choose.This will most likely be my last box.
I signed up for the plan for the seasonal boxes. One for each season.
Had an issue with one of my purchases, had it resolved right away with great customer support!
Hi Melissa! Thank you so much for your feedback! We're glad to hear you had a great experience with us! Xo
I had an item missing from my box. I was informed that I will receive the item in a few days.
Hi Kristine! We always want our members to receive their items complete and we're sorry that this was not the case. We hope everything has been taken care of, but if there's anything else we can help you with, feel free to contact our Customer Care Team anytime! Xo
April was a gem! Every customers dream in a customer service person
Hi Corinne! Thank you for the awesome review! Xo
Great customer service subscription is well worth the money, variety is awesome!
Hi Andrea! We're so happy to hear you've had great support from our Customer Care team! We hope you're loving the items you've selected for this season! Xo
Love! I always enjoy my box! Cute items and always a variety!
Hi Brittany! Thank you for taking the time to review! Xo
Had some account issues and customer service was helpful and resolved it.
Hi Susan! We are thrilled to hear that you had an amazing Customer Service experience. Thanks for sharing your feedback! Xo
I had an issue and it was resolved so quickly and kindly!
Awesome Customer Care. I appreciate it. It was a very good experience.
Hi there! We are happy to hear about your experience. Thank you for taking the time to write a review!
Very helpful, no hassle, was quick and my problem was addressed quickly
Thanks so much for sharing, Regina! We love having you as a member! Xo
Helped me with a product I didn't like, it didn't work correctly.
Hi Debra! We are so glad we could make your experience better! Thank you for taking the time to leave a review! Xo
Good experience she really helped and very very kind have to keep her should give her something!
We appreciate your review, Janet! Your feedback means a lot to the entire team and glad to hear you had a great experience with us! We look forward to sharing more seasons with you! Xo
JoJo was very patient given me the answers i was looking for
Hi Janita! We're so happy to hear you had a great experience with us! Thanks for leaving a review! Xo
Simon was efficient and was very professional. Glad he was able to help me with my issues.
Thank you so much for taking the time to review! We are so happy to hear you had a great experience! Xo
Needed help getting my foot card activated on my previously closed account.
Hi Marilyn! Thank you so much for your feedback! We are happy that we were able to help you resolve your concern! Xo
Fabfitfun is the best!
The selection, and deals!
Delivering happiness, every season!
Having Kristine as part of the FFF Family is the best! We value your membership with us! Xo
Quick and easy! Great customer service. Would recommend to friends and family.
Hi Elma! Thank you for this sweet review! We're so happy to hear that you had the most exceptional experience! We always want our members to be fully taken care of! Xo
I love this box and wish I could afford it more often.
Hi Leanne! Thank you for taking the time out to leave a review!
Gain trust and grow your business with customer reviews.
Have a question regarding anything FabFitFun related? Our Customer Care Team can be reached 24/7 by visiting fff.me/care! Xo
We are so happy to hear that, Darlene! Thank you for being a part of the FFF family! Xo