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FabFitFun has a rating of 4.4 stars from 4,187 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabFitFun most frequently mention customer service, winter box, and full size. FabFitFun ranks 4th among Subscription Shopping sites.
This company responds to reviews on average within 17 hours
I love being a FFF member. Everything in my closet/kitchen/bathroom/living room comes from FFF these days. I do all my shopping this way! Especially for the holidays, I can find original cool gifts for my loved ones - it is so helpful and you save so much $! I have loved all my boxes. The sales are great. I recommend 10/10. Its my favorite guilty pleasure 💁🏼 Also, their customer service is top notch! I cant say enough good things 💗
Horrible, your system glitched during my customization process. I called & the representative I spoke with, didn't seem to know what to do & seemed surprised when I asked her to fix the issue. After going over my choices, she stated they were manually fixed, come to find nothing was fixed & I will have paid nearly $80 for a box of items that I didn't fully choose.This will most likely be my last box.
Selene was amazing. Personable and knew product and answering questions was excellent
I think I like some of the things, but the things I love don't come back to the shop
Hi Laura! We appreciate your review and we'll surely share your input with the team!
Very nice and helpful made me feel very much better and important
We're glad to hear you feel that way, Diane! Thanks for leaving a review! Xo
Excellent, I look forward to each new box. I like trying new products and always enjoy each new box
Hi Carol! Thank you for taking the time to review! We are so happy to hear you are loving your membership! Xo
Thanks for the help! Nice work! Very sweet girl! Thanks for all of your help.
Hi Marsha! We're so happy to hear that you had the most exceptional experience! Xo
Fixed my concern I had about about with a product I received
Hi Misty! We're happy to hear that you were fully assisted! Thanks for sharing your experience! Xo
Pleasent and thank you for the experience. You all are heroes to be working though Covid 19.
I emailed with an issue and Peach emailed back and was super sweet and professional!
Very nice and helpful she was very informative and easy to talk to you and understand.
I had a great experience with and great service with dylan
Hi Margaret! We're so happy to hear our team was able to assist you! Thanks for sharing! Xo
Very efficient and great items. Very much recommend.
The best love it! Love every article, love the feedbacks love the prices, very fabulous everything!
Hi Aleyda! Thank you for this sweet review! We love hearing feedback from our members and glad to hear you had a great experience with us! Xo
I been a customer for a while. I love it.
I been telling my friends about it.
Hi Jasmina! We appreciate the kind words and awesome review! Thanks for sharing your feedback with us! Xo
So quick and helpful! The box and a few pictures added and quick and easy help!
Hi Stephanie! Thank you so much for your feedback and we are sorry to hear about what happened! We are happy that we were able to help you resolve your concern! Xo
It was very helpful Becca solved my concerns very quickly and was very efficient.
Hi Janet! Thank you so much for your feedback! We're glad to hear you had a great experience with us! Xo
He help me to add my treatme code to change my subscription to annual.
We're happy that you had been fully taken care of, Mary! We appreciate your review! Xo
I have never received the Fall box. After paying $50 plus, I never received this box
Hi Hannah! We are sorry to hear about your experience. We will have someone from our team follow up with you. We look forward to helping you out soon!
Customer Service is how customer service should be! Delightful not dreadful!
Hi Tina! It is always our intention to provide you the best experience and we are so happy to hear that you're a one satisfied member. Thanks for leaving a review! Xo
They have awesome customer service and awesome products
Hey Lisa! We are so happy to hear you are enjoying your new products! Thanks for leaving a review! Xo
He was so helpful! He was a great listener as well!
She was so patient, kind and helpful and I and I am very grateful!
Hi Colleen! Thank you for taking the time to review! Your feedback means a lot to the entire team! We look forward to sharing more seasons with you! Xo
Very pleased. They were Very cordial and efficient!
Hi Judy! Thanks for taking the time to leave a review! We're glad we were able to assist you! Xo
Gain trust and grow your business with customer reviews.
Have a question regarding anything FabFitFun related? Our Customer Care Team can be reached 24/7 by visiting fff.me/care! Xo
Hi there! Thank you so much for sharing! We're so happy to hear our team was able to assist you! Xo