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FabFitFun has a rating of 4.4 stars from 4,187 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabFitFun most frequently mention customer service, winter box, and full size. FabFitFun ranks 4th among Subscription Shopping sites.
This company responds to reviews on average within 17 hours
I love being a FFF member. Everything in my closet/kitchen/bathroom/living room comes from FFF these days. I do all my shopping this way! Especially for the holidays, I can find original cool gifts for my loved ones - it is so helpful and you save so much $! I have loved all my boxes. The sales are great. I recommend 10/10. Its my favorite guilty pleasure 💁🏼 Also, their customer service is top notch! I cant say enough good things 💗
Horrible, your system glitched during my customization process. I called & the representative I spoke with, didn't seem to know what to do & seemed surprised when I asked her to fix the issue. After going over my choices, she stated they were manually fixed, come to find nothing was fixed & I will have paid nearly $80 for a box of items that I didn't fully choose.This will most likely be my last box.
Very professional outstanding customer service, with a timely response!
We appreciate the kind words and awesome review! Xo
Was able to resolve the issue in a quick and efficient manner. Very professional.
Hi Melinda! Thank you so much for your feedback! We are happy that we were able to help you resolve your concern! Xo
Customer service was great. I took care of all my issues very efficiently
Hi Karen! Thank you so much for your feedback! We're glad to hear you had a great experience with us! Xo
Very professional and courteous. Knowledgeable. Prompt, extremely helpful
Hi Debra! Thank you for this sweet review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! Xo
Temporarily changed the address of shipping due to vacation. Hopefully my package gets there.
Hi Laura! Thank you for taking the time to review! We're excited for you to receive your Fall items! Xo
Received my fall box with damaged items. They responded and resolved issue within 24 hrs!
Hi Taryn! Thank you for taking the time to leave a review! We're happy that you were fully assisted and had a great experience with our customer care! Xo
Customer service was very helpful resolve my issue fast.
Hi Lisa! We are happy to hear we were able to help!
Customer service is Alright,, can't speak on anything else..
Hi Equilla! Thanks for your feedback and glad that a member of our team was able to assist you! Xo
He was really helpful, respectful and knowledgeable about my issues.
Hi Tawina! We're so happy to hear that you had the most exceptional experience! We always want our members to be fully taken care of! Xo
Very good service helpful no question on what happened just took care of the issue.
Hi Lori, thanks for leaving us a review! We are thrilled to hear you were fully assisted! Xo
Great! Problem resolved with respect and patience.
Thank you so much for your feedback, Linda! We are happy that we were able to help you resolve your concern! Xo
Travis was amazing and saved them from losing me as a customer
Hi Carrie! We're so happy to hear you had a great experience with our team! Xo
Very professional, nice, helpful! Love fab fit fun
Helpful she got me to the point where my Tula order was confirmed
Hi Erin! Thank you for your rating! We are so happy to hear our team was able to help! Xo
Please drop onTrac for shipping. They have lost 2 packages and are useless. Use UPS!
Hi Lori! We are sorry to hear about your experience. We have passed your feedback to the appropriate team so that they are aware of your concern. A member of our team will send you an email to make sure you’re fully taken care of! We look forward to helping you out soon!
I had a good experience and Walter was very helpful
Hi Ashley! We are happy to hear we were able to help you. Thank you for taking the time to leave a review!
Was able to resolve my issues promptly and with great care.
Hi Maria! Thank you for taking the time to review! We are happy that we were able to help you resolve your concern! Xo
Great customer service. They gave me the answers to my questions.
Thank you so much for your feedback, Stacey! We are happy that we were able to answer your questions! Xo
Unique and wide variety of products to try at amazing prices.
Hi Mary! Thank you for your review. We truly appreciate it! Xo
Excellent customer service and follow up available.
Hi Sonya! Thank you for your rating! We're happy that you were fully assisted and had a great experience with our customer care! Xo
Loved everything, easy and tailored to my taste. So worth it!
Very good great company always helpful never been disappointed
Hi Kimberly! We are so happy to hear you are enjoying your membership! Thank you for the review! Xo
Gain trust and grow your business with customer reviews.
Have a question regarding anything FabFitFun related? Our Customer Care Team can be reached 24/7 by visiting fff.me/care! Xo
Hi Samantha! Thanks for sharing! We are so happy to have you as a member!