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FabFitFun has a rating of 4.4 stars from 4,187 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabFitFun most frequently mention customer service, winter box, and full size. FabFitFun ranks 4th among Subscription Shopping sites.
This company responds to reviews on average within 17 hours
I love being a FFF member. Everything in my closet/kitchen/bathroom/living room comes from FFF these days. I do all my shopping this way! Especially for the holidays, I can find original cool gifts for my loved ones - it is so helpful and you save so much $! I have loved all my boxes. The sales are great. I recommend 10/10. Its my favorite guilty pleasure 💁🏼 Also, their customer service is top notch! I cant say enough good things 💗
Horrible, your system glitched during my customization process. I called & the representative I spoke with, didn't seem to know what to do & seemed surprised when I asked her to fix the issue. After going over my choices, she stated they were manually fixed, come to find nothing was fixed & I will have paid nearly $80 for a box of items that I didn't fully choose.This will most likely be my last box.
Loved everything, easy and tailored to my taste. So worth it!
Very good great company always helpful never been disappointed
Needed some help with my subscription cancellation
Hi Angela, we're sad to see you go but glad you were fully assisted. We hope to have you back someday soon and if you need anything please message us at vip@fabfitfun.com.
Adam helped me tremendously with a mistake I did. He went over and above his duty!
She was very knowledgeable and patient with my questions.
Thank you for leaving us this awesome review, Sarah! We are so happy to hear you had a great experience with our Customer Care team! Xo
I emailed my concerns. He understood, explained what happened and took immediate action to fix it
Thank you for taking the time to review! We love having you a part of the FFF family! Xo
Customer service rep was very knowledgeable and efficient on answering my email
Hi Hilary! We are happy to hear we were able to help you!
FabFitFun is like getting Christmas presents all year. Nice products.
Hi Wanda! Yay! We are so happy to have you as a member!
Love this subscription service. Amazing products for such a fab price.
Hi Kristin! Thank you for this sweet review! We are so happy to hear you are loving your membership! Xo
Very friendly and knowledgeable. He was able to help me with my concern.
Hi Meg! Thank you so much for your feedback! We're happy that you were fully assisted and had a great experience with our customer care! Xo
Customer services always resolved any issues that may occur with my orders.
Hi there! Thank you for taking time to leave a review. We are happy to hear about your experience!
Awesome company! So glad I'm able to be part of the community.*
Hi Melinda! We love having you be a part of our family! Thank you for leaving us this kind review! Xo
On time deliveries, great product options, super customer service (when needed)
Hi there! Thank you for taking the time to leave a review! Your feedback means a lot to the entire team! We look forward to sharing more seasons with you! Xo
FF&F responded in a quick and professional manner. They stand by their products.
I never received any notifications regarding my delivery.
Hi Lory! We're sorry for the inconvenience you've experienced! We can see here that a member of our team assisted you with this issue. Please feel free to reach out to our Customer Care Team if there’s anything else we can do for you!
I had questions and she answered all of them with no confusion!
Always awesome with effective and efficient fast service
Hi Ashley! Thanks for taking the time to leave a review! We are happy to hear about your experience!
Received damaged product. They will replace it. The response is quick.
Hi Liauw! We are so happy to hear we were able to help you!
Great. The product comes fast and so much fun to open
Thank you so much for your feedback, Kristie! We're happy that you're loving the items in the boxes. Enjoy! Xo
It has always been great. Love everything. Just got divorced and not in my budget right now.
Hi Sharon! Thank you for taking the time to review! We are so happy to hear you are loving your membership! We'd love to have you back in the FFF family if the time is ever right again in the future!
You were able to assisted me so efficient? I'm happy for that! Thanks
Hi Margarita! Thank you so much for your feedback! We're glad to hear you had a great experience with us! Xo
Gain trust and grow your business with customer reviews.
Have a question regarding anything FabFitFun related? Our Customer Care Team can be reached 24/7 by visiting fff.me/care! Xo
Hi Kimberly! We are so happy to hear you are enjoying your membership! Thank you for the review! Xo