- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
FabFitFun has a rating of 4.4 stars from 4,187 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabFitFun most frequently mention customer service, winter box, and full size. FabFitFun ranks 4th among Subscription Shopping sites.
This company responds to reviews on average within 17 hours
I love being a FFF member. Everything in my closet/kitchen/bathroom/living room comes from FFF these days. I do all my shopping this way! Especially for the holidays, I can find original cool gifts for my loved ones - it is so helpful and you save so much $! I have loved all my boxes. The sales are great. I recommend 10/10. Its my favorite guilty pleasure 💁🏼 Also, their customer service is top notch! I cant say enough good things 💗
Horrible, your system glitched during my customization process. I called & the representative I spoke with, didn't seem to know what to do & seemed surprised when I asked her to fix the issue. After going over my choices, she stated they were manually fixed, come to find nothing was fixed & I will have paid nearly $80 for a box of items that I didn't fully choose.This will most likely be my last box.
Excellent job, she got it corrected and now I am set with my account
Highly recommend was very professional solved my problem right away
Hi Maria! We are so happy we were able to help you! Xo
Kept lines of communication open all through the process. Remained clear and concise.
Hey Mary! Thank you so much for leaving us this great review! We're so glad a member of our Customer Care team was able to fully assist you and can't wait for you to receive your next box! Xo
I was very pleased with my call today concerning upgrading to annual membership.
Hi Julia! Thanks for leaving this five-star review! We are so happy to hear you were fully taken care of and we're so excited to share a year of beautiful boxes with you! Xo
Can't get a solid answer about adding on extra items to my spring 2020 box.
Unforgettable fun and flexibility. Tons of value. I will be back next season!
Hi Katia! We are happy you're loving FFF and look forward to sharing more seasons with you! Xo
Well I'm missing a box and your amazing staff is doing everything they can to find it.
Thank you for this sweet review, Karen! Your feedback means a lot to the entire team as we always want our members to be fully taken care of! Xo
Generous referral options, great products, will quickly resolve any issues. We love FabFitFun!
Hi Ashlie! Thank you for this sweet review! We're so happy to hear that you had the most exceptional experience! Xo
The experience with Becca who made ordering by phone 1000% easier than trying to order online!
Hi Terry! Thank you for taking the time to review! We are happy that you're pleased with the results and that we were able to help! Xo
Timmy & Amir we both very helpful and got my issue resolved immediately!
Hi Toni! Thank you so much for leaving us this great review! We're so glad a member of our Customer Care team was able to fully assist you and can't wait for you to receive your next box! Xo
I was able to change my password with the help of Honey using chat.
Hi Melody! Thank you so much for your feedback! We're happy that you were fully assisted and had a great experience with our customer care! Xo
Quick, personal response to my email from Paige.
Great variety and quality in products
Thank you so much for your feedback, Joan! We are happy that we were able to help you resolve your concern! Xo
The absolute best customer service department. Fast, efficient, and friendly. A+++
Hi Leslie! Thank you so much for your feedback! We are happy that we were able to help you resolve your concern! Xo
No wait time when you call customer service and pests helpful
It is always our intention to provide the best customer service experience in a timely manner and we're glad that you were fully taken care of! Thanks for the review! Xo
Helpful. Very polite. Resolved my issue in a timely manner.
Hi Elizabeth, we're happy to hear you have been fully taken care of! Thanks for the 5-star review! Xo
Best customer service. Leonard exceeded my expectations.
Hi Ursula! Thank you for taking the time out to leave a review! We are happy that you're pleased with the results and that we were able to help! Xo
Too much to describe. But the outcome was a positive experience!
Great! We are happy that you're pleased with the results and that we were able to help! Xo
It took less than 24 hours For response and was taken very seriously
Hi Rozanna! Thank you for leaving us a review! We are so happy to hear you were fully taken care of! Xo
Thank you for all your help. :). Great customer service, friendly and helpful
Hi Deb! We're glad to hear you had a great experience with our Customer Care Team! Thanks for leaving a review! Xo
If there're any issues you guys are right on it to make your customers happy no matter what.
Hi Janesse! Thank you for taking the time out to leave a review! We're so happy to hear that you had the most exceptional experience! We always want our members to be fully taken care of! Xo
Would highly recommend. I am always surprised and excited to get my box of fun.
Thank you for taking the time out to leave a review, Michele! Xo
Products are really nice inside the fabfitfun box.
Hi Samta! We are happy you're loving your FabFitFun items. We look forward to sharing more seasons with you! Xo
Gain trust and grow your business with customer reviews.
Have a question regarding anything FabFitFun related? Our Customer Care Team can be reached 24/7 by visiting fff.me/care! Xo
Hi Cheryl! We're so happy to hear we were able to help you! Thank you for taking the time to write a review! Xo