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FabFitFun has a rating of 4.4 stars from 4,187 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabFitFun most frequently mention customer service, winter box, and full size. FabFitFun ranks 4th among Subscription Shopping sites.
This company responds to reviews on average within 17 hours
I love being a FFF member. Everything in my closet/kitchen/bathroom/living room comes from FFF these days. I do all my shopping this way! Especially for the holidays, I can find original cool gifts for my loved ones - it is so helpful and you save so much $! I have loved all my boxes. The sales are great. I recommend 10/10. Its my favorite guilty pleasure 💁🏼 Also, their customer service is top notch! I cant say enough good things 💗
Horrible, your system glitched during my customization process. I called & the representative I spoke with, didn't seem to know what to do & seemed surprised when I asked her to fix the issue. After going over my choices, she stated they were manually fixed, come to find nothing was fixed & I will have paid nearly $80 for a box of items that I didn't fully choose.This will most likely be my last box.
This is more fun than Christmas. Quality items - at a discount.
First time I ever had an issue with my delivery and they were quick to resolve it
Hi Veronica! We're so happy to hear our Customer Team was able to fix any concern you had! Feel free to reach back out and contact our Customer Care Team at fff.me/care if any concerns arise. We're always here to help! Xo
Every box was exciting to get. I love all the PO products that they sent me.
Hi Dana! We are so excited to hear you've enjoyed all of your boxes with us! We appreciate this review and look forward to many more seasons together! Xo
I had received defected items that were unusable. They made the ordeal fair by fixing immediately.
Thank you for taking the time to share your experience with us, Loree! We are so happy to hear you were fully taken care of and can't wait for you to receive your replacement item! Xo
Responded extremely fast. I made the mistake but they were very kind to help resolve it.
Hi Staci! Thanks for taking the time to leave a review! We are so happy to hear that our Customer Care Team was able to assist you with this! Xo
Received damaged item. They asked for photos and resolved the issue quickly
Hi Chris! Thanks so much for taking the time to leave this great review! We are so happy to hear about your experience! Xo
I had an issue with promo code and LJ was extremely helpful
Hi Kari Thanks so much for taking the time to leave this great review! We are so happy to hear about your experience! Xo
Awesome. Helped instantly with my concern and problems resolved in no time!
Products are great and the customer service is top notch!
Hi Andrea! Thank you for this amazing review! We're so happy to hear you had a great experience with us and look forward to sharing many more seasons together! Xo
My experience was amazing. They where very helpful.
Thank you for this sweet review, Amarilys! We love hearing feedback from our members and glad to hear you had a great experience with us! Xo
Janna was helpful and polite, also helped me with my issue.
Thank you for the nice review, Oneilis! Xo
No problem cancelling. Very understanding and helpful
Hi Julie! We'd love for you to rejoin the FFF Family when the time is best for you! Xo
I've really enjoyed the variety of products he are in these boxes
Hi Janice! It's making us blush to hear that you're loving the items we curated for you this season! Thanks for leaving a review! Xo
I accidentally order something and they fixed it. Am so glad she was helpful.
Hi Elizabeth, thank you so much for the nice review! Xo
They responded quickly and were very helpful, has my issue resolved within 24 hours.
Their customer service always exceeds expectations!
Hi Anna! It is rewarding to hear that our Customer Care Team is doing a great job. Thanks for sharing! Xo
I love everything about FabFitFun! Great deals and so easy to deal with!
Hi Carol Ann! We're so thrilled to hear you're loving your Fabfitfun subscription! We can't wait for you to see what we have in store for the next upcoming seasons, it's going to be amazing! Xo
She was very efficient and got my issue solved right away!
Hi Elizabeth! We're glad that our Customer Care team was able to assist you! Xo
My experience with the trial was great unfortunately at this time and I am unable to afford it
Hi Yarslyn! We'd love to have you onboard the FFF family when the time is right! Thank you for sharing! Xo
I had an issue with my shipment and the customer service team resolved it promptly.
Hi Sara! We're happy to receive such a great review! Xo
Thank you for not being automated and resolving my issue
Hi Michelle! We're so happy to have your concern resolved to your satisfaction! Xo
Very professional and understanding
Also was able to resolve my issue/problem
It was good she help me out a lot with information
Hi Shannon! We're happy to receive such a great review! Xo
I have never had such wonderful customer service! Jack was the best!
Hi Heidi! We're so happy that we could be of help!
I had an issue with a product... no issues at all. Love fab fit fun!
Hi Jackl! We're so happy to hear you're loving your Fabfitfun subscription! Feel free to reach out to our Customer Care Team at fff.me/care if any concerns arise. We are always happy to help! Xo
Gain trust and grow your business with customer reviews.
Have a question regarding anything FabFitFun related? Our Customer Care Team can be reached 24/7 by visiting fff.me/care! Xo
Yay! We are so happy to hear you're enjoying your Fabfitfun boxes! We appreciate this review and look forward to many more seasons together! Xo