FabFitFun

Lets just say its a box full of junk! A cheap ugly jewelry holder, a belt with 1 loop? And a non shampoo that you actually have to shampoo in your hair and it smells terrible.
So disappointing, Ill never order from a Facebook add again.

A little disheartening, this is the second time I missed an item, and this one was going to be a part of a Birthday gift. So although I'm glad it's being shipped to me, it will be coming 4 weeks too late.

Changed my membership when updating my payment info but did it in the wrong order so my previous card was charged over my new one. Jessica not only called me back and apologized for not answering the phone but she made it so easy to refund and recharge on the correct card. Other companies should strive for this kind of customer service. I will continue to use FabFitFun as my gift to myself for life.

The annual subscription is worth all the name brand products for such full size very expensive products. You can customize your box and try many different items. I love it My daughter loves checking out what come in the box. And a plus the boxes are beautiful so I use them for storage

This started off well but each box gets worse. Quality has gone down hill. One quarter they included bathroom wipes as an item. Not sure how that spells glamorous to anyone out there. The last box had a bracelet with the word LOVE on it that might work for a 7 year old, but no one i offered it to from 16-40 wanted it. I received a necklace that turned my neck green, and a jewelry holder that appeared to be from the dollar store. The gym bag that was included in one box had the zipper break on the second use. Would loved this to be something that I looked forward to getting and was pleased with but unfortunately that was not the case at all.

Requested gift from a family member. Liked I could give one box and cancel. She can now sign up herself and do the survey should she choose to continue.
Only problem with the box is she got about size 4 house slippers which was way to small for her.
She enjoyed the box. Going forward you might create a special holiday box

So helpful, & personable, I was feeling bad because of what I needed help with,but she definitely made me feel it was okay, and said that if I ever needed anything like this again, it's still okay.It was just very nice. I've been with you guys forever and I plan on staying with you forever. 5 star company!For Sure!

I've been a subscriber for about 2 years now and almost every box my customization picks get switched out without notice. I still haven't received my February box even though it "shipped" on 2/16/22. I just do not feel like the products I am getting are worth the money. They are not products I would normally pick or buy for myself which to me does not justify the price of the subscription. Customer service is fast but they do nothing to go above and beyond for their customers. I have cancelled my subscription and will spend my money elsewhere for a subscription more suitable to my liking.

Worst company ever, I signed up for the fall box and they messed up the shipping not once, but three times. I finally get the box and it's missing half of the items in there.

Shortly, after all that mess I cancelled my subscription around Oct 14.

But I guess cancelling your account with this company doesn't work, cause today I got charged for I believe would be the spring box. I called customer service and got my money back but the fact that you believe you cancelled something 4 months ago and than having to deal with it again.

Just a nightmare of a company...

I am so seriously pissed off at the whole experience with this company. They have my money, but didn't make it clear I needed to order a gift card rather than a box for my niece to have the subscription. No way to change it, and there are no cancellations. Wow, who does that? The WORST customer service imaginable.

I have been getting fabfitfun boxes for about two years. Typically I don't have issues but lately I had a few and every customer service rep I have spoke with has not only done their job exceptionally they send follow up emails. Their customer service really is top notch other companies could really learn from them.

I've heard great things about Fab Fit Fun and decided to give it a try. My first box came and some of my items were missing from what I customized online. They gave me some other random ones instead of reaching out to let me know they were replacing it. I was disappointed with the products in general as well. I don't think I'll use most of them. I feel like it was a waste of money.

I am a new member and the whole reason I signed up was to get the Black Friday box and the things advertised in it. I didn't get any of those things and some of them were even from obviously years ago and the wrong season. Including a pineapple shaped ice mold :|. Though this box is supposed to be "$300+" in value and I took the time to double check that with the things I got and it was quite below. I expected some stuff from what was advertised and at least from this year! I was going to refer friends but now that I see how my Black Friday box was I don't think I will.

I'm not saying they are bad, I had a great experience with customer service. Being overseas and part of the military, subscription boxes are fun when you are far away from home! I know it seems silly but it's true! The reason for a three star is because they are the only box that does not ship to me. They did offer it with me paying for shipping I just find it weird they ship to AP and not AE. I've only heard good things guess I'm just booty hurt! Enjoy your boxes!

So I signed up for a subscription and decided to cancel, well there is a convenient loop that you get stuck in when trying to cancel, ultimately you have to contact them via chat. Very frustrated that signing up took only one simple click and when I chose to cancel it took over 30 minutes, due to what appears to be an intentional glitch. I took another step to let the customer service rep know about the issue and was completely blown off.

I placed an order after watching a video by Eva Longoria promoting her Summer Box, showing ALL the lovely things you would get in YOUR box if you sign up for $39.99. So I did. My gut told me it was too good to be true and I should have listened. I only got two of the things she showed in her video and a bunch of crap I will not use. $40 down the toilet. Misleading and a disappointing waste of money. They have a policy of no returns but said I could return it if I paid the return ship. Unsure if I trust this company enough to put out more money for shipping. I really just want what I thought I was paying for.

Fabfitfun is a lifestyle subscription box where you pay 59.99 every three months and can pick 6 out of 8 products in your box. Or you can pay a whole year upfront and choose all 8 products. They also have add on where you can buy items at up to an 80% off discount. I love getting this box for household items and jewelry. Last box I got a necklace and earrings set from Ciach and earrings from Kate Spade. Anything I don't really care for makes great gifts.

I subscribed in July (four months ago now) and never received any boxes. They told me the summer box I signed up for was out of stalk, then again my fall box never came. This is a scam and I do not recommend. It took 5 calls and multiple email chains with customer service to get any money refund. Very unprofessional customer service and response time. I would never recommend this to anyone. I have no ability to speak for the products since I never received anything.

Customer service is one of those things you don't give much thought about, until you need them. Fabfitfun has the best, quickest, friendliest, poorest customer service I have had to deal with. Keep up the great work!

Every quarter is like holiday time! My daughter and I have so much fun opening the box and checking out all the goodies. I've found several brands I love that I would have never known about. Their customer service is amazingly helpful and so pleasant to deal with.
I love the sales between boxes and discounts to represented companies in each box. It's such a great way to discover new products and treat yourself!

I have been an annual member for a few years now and have had nothing but the best experiences with them. Any time I have had questions or needed help of any kind, they have been right on it and they are all super friendly. I have rarely had issues, but if there is one, they promptly resolve it. When you call you actually get to speak to a real person without a huge hassle and that's rare these days. Also, the value of what you get for what you pay is nothing short of amazing.

I have received 4 boxes now, 1 for each season. I personally love the assortment of beauty, personal care and lifestyle items. I am able to customize 3 picks each seasonal box.
The shipping is slow, boxes ship within 30 days of payment and then it takes about 10 days to arrive after ot actually ships.
Other than that, I really enjoy the box

One product out of five boxes I fell in love with. Unless annual membership you have to fight to personalize boxes with inventory. Not a service or products for me most the time so not worth the extra expense. Customer service is wonderful everyone though. If it's for you, definitely do it