Overview
FabKids has a rating of 3.3 stars from 4,109 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabKids most frequently mention good quality, fast delivery and new shoes. FabKids ranks 8th among Subscription Shopping sites.
We always stock up on shoes before Christmas and Fabkids is always so affordable and the shoes last through more than one of my children. Very handy if you have more than two kids and use hand-me-downs! The material and shoes are always nice and good quality! We love and will continue to support Fabkids in the future!
If you aren't going to be able afford a monthly payment, don't go for the deals they have a membership attached that will pull money quickly and sliently without your knowledge. They charged me several times before i noticed. Stay vigilant with websites like this one.
Hello Marquita,
Thanks for taking the time to write a review. We always welcome feedback; it helps us know where to improve! In the meantime, we’d like to help resolve any problems/concerns you had. A representative from our Member Services Team will email you shortly to help you out.
Best,
Ivy
We have always had great service. Have always had great quality clothing. They have very cute styles and my daughter loves the things I get from here. Have never been charged inappropriately or had any problems with returns. Love being able to order online whenever we like and shipping is very fast! Thank-you FabKids!
Hello Michelle,
Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!
Best,
Sherry
Well, I had a bad experience at the beginning because I not aware that my account would be charge for each month and Fabkids would hold my money until I am ready to purchase. It was rectified though and the goods were well received.
I start skipping every month when I am not able to purchase.
Hello Latania,
Thank you for bringing this to our attention—it will help us improve our operations and services. If you ever need anything, let us know! We’re available 24/7 by phone 855-322-5437 and Live Chat.
Best,
Ivy
Ordered my daughter 2 pairs of shoes on 12/1 and says they shipped 12/2 but have yet to receive them. Also apparenrly didnt read the fine print about being charged $40 for VIP. I did like the fact that it was easy to cancel the subscription! Just wish shipping was better.
Hello Kayla,
Thank you for writing a review! We are sorry to hear if you still haven't received your package yet. For further assistance, our Member Services team will get in touch with you within 48 hours.
Best,
Nelle
Easy to order. Not easy to do a return shies didn't fit yes they have a money back thing but the charge for you send the shoes back so what's the point? Just cheaper to order another pair? That's crazy in its self. The shoes run small. Just not a great experience all the way around
Hello Shaneetta,
Thanks for sending your review! Your feedback about our product sizing and return/exchange process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I ordered on June 16th. Order wasn't delivered until 7/6. Initially delivery date was 6/26. No tracking information. Contacting customer service was the worst ever. No updates. Safe to say I'm closing my account and will never order from here again.
Hi Tiffany,
We appreciate your feedback on your shopping experience with us! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
Our daughter--5, and off to Kindergarten now--- gets excited when the UPS truck pulls up---"boxes for me?" She loves her blinking sneaks--and the black and white hound stooth check 'shackett" with matching bucket hat--(machine washable-a definite plus) loves it--gets compliments-- we think it's great.
Hello Benjamin,
We always strive for 100%-member satisfaction, so we are so happy to hear that you are satisfied with your purchase! Hope to hear more from you in the future!
Best,
Allison
They are not up front that you need to actually log into your account from the 1-5th each month in order to opt out if that months outfit or be charged $29.95. Who is going to automatically remember that!? Then you cant contact them via e-mail or web chat and have to call but get an automated attendant? They make cancelling next to impossible! Stay away from this company! You can get cuter clothes for cheaper and without being scammed at Target!
Great selection to choose from and they had
Fast shipping. Great deals and coupons to save money
We had credits for items from Fab and after looking at a few items, I fell in love with a pair of boots. We built our entire order around the boots. When we got the package the boots, and 2 pair of leggings were missing. Your team heard the concern and replaced the items. We were going to cancel our subscription but after this experience we are not. Thank you Fab team
Hello Payton,
Thank you for the wonderful review and for taking the time to share your review! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
I ordered multiples pairs of shoes after signing up for the VIP. After a long wait for the shoes to ship. They were not moving from the location. Now it says they were missent and there has been no update further. Im frustrated that I have not received an update or a refund at this point
Hello Kyleigh,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Ordered on Aug 7th still have not received my order. Delivery date has been changed 3-4 times now. Very unhappy.
Love fab kids! Great people to call when I have a question great quality and fast! Super fast delivering to your door. Only thing is I wish they had more choices for boys shoes all seem to be geared for boys 6 and under. Thanks fab kids
Hello Anna,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz
I like many if the items. I don't like that many of them are sized differently than most any other store. So lots of things are too small when received. And returns are expensive and difficult. Now that the monthly price is going up I am cancelling.
Hello Debra,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Ordered shoes and it took about 3 weeks for them to show up. Not actually a big deal to me but I was skeptical the whole time if I had been scammed. They finally got here and look good. Next we will see how long they hold up to my 6yo. Love the prices, just hope it's worth it!
Hello Erin,
Thank you for sharing your experience with the shipping time of the order you made online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I only received one shirt out of my $100 order. I would never recommend fabkids to anyone. Becoming a member was a horrible choice. I never had one even decent experience. I could keep going but it's not even worth my time.
Hello Tiffany,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Both pairs of shoes we ordered ran small for size, and the height of shoe from sole to laces was too thin and squished my son's feet, so he couldn't wear them. Not good for kids with thick feet or higher arches.
Hello Halley,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
The light up shoes my daughter was so happy but day 3 the lights stop working my daughter was in tears she doesn't cry often but when she does it's for something she just absolutely love, not really interested in buying anymore.
Hello Crystal,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Horrible.
Never subscribed to no membership.
I purchased and never approved a monthly fee yet they go ahead and automatically charge you 60$ some if you don't spend within a month. I never approved.
If your thinking of buying, find somewhere else!
Hello Lynn,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Kathie,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz