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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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I am always happy with the quick shipping. Both shoes look just like the picture and my son likes them. They are both a tad big but doable.
This may be my bad for not checking Fab Kids shoe sizeing chart. But I ordered my kids multi pairs each of their normal shoe size and they were huge! Hopefully they will fit the next year or the year after.
Hello Karah,
We are sorry to hear that the item that you got did not meet your expectations. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Easy to purchase from a variety of clothes. Beautiful colors that my niece and granddaughter loves.
Hello Kimberly,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
I like the sandals but 9 out of 11 run small they are too tight
Hello Yariliza,
We are sorry to hear that you were not satisfied with the items that you got. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
My granddaughter loves anything leopard or cheetah print, and the sneakers and sandals are great.
Hello Rebecca,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
Hello Sook,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
She was friendly and showed empathy about my situation
Hello Shanelle,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!
Best,
Lia
So far I couldn't complain put had one of the kids shoes that came and doesn't light up and unfortunately had to be the ones she likes so this time sad
Hello Sandra,
We regretfully note that we received your feedback regarding the item that you got. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Fab kids is awesome I love my VIP membership and I get my grandkids the cutest outfits they look absolutely darling and all of the outfits! The office are affordable I'm very stylish. Fab kids customer service employees are awesome, they help you redeem your credits and they also help you place your orders if you get stuck.
Hello Michelle,
We're thrilled to hear that you had a wonderful shopping experience with us! We make every effort to provide great products and services! Hope to hear more from you!
Best,
Allison
Order was delivered fast and I was satisfied on how well the package was packed I am going to recommend just fab kids to my family and friends
Hello Melanie,
We're delighted to hear you enjoyed your shopping experience with us! We are always looking for new ways to provide great services that will meet the needs of our members, including yours. Have a great day!
Best,
Allison
The material used for the boys shoes do not make for a durable and long lasting shoe. My sons have gone through so many pairs of shoes in the last year because they pull apart and the soles wear out too fast. Not sure if I'll keep my membership much longer.
Hello Melissa,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with product quality. Our Member Services Team will contact you right away.
Best,
Allison
I have credit on my account and couldn't figure out how to use the money I have already given to the company. I am frustrated.
Hello Erin,
Thank you for taking the time to leave a review about your credit. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.
Best,
Allison
Not what I expected. Everything seems so cheap for such high prices.
Hello Betty,
Thank you for providing feedback about your experience with the products you received from us. We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.
Best,
Allison
I bought many kids shoes some of them to my daughter and son and others to my niece, but the same day my daughter wears a pair of sandals was a disaster cause the sandals looks like they are old, and Overdue.
Hello Zuleyka,
Thank you for writing a review! We value your feedback on the product quality. We would like to address your concern and our Member Services Team will reach out to you right away.
Best,
Allison
Hello Amy,
Thank you for bringing this to our attention. Your feedback about product availability will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
My daughter absolutely love her shoes and sandals. No problem with shipping and they arrived super fast!
Hello Erika,
We appreciate your feedback on the items you got from us. We hope you enjoy your purchases as much as we enjoyed designing them for you and your needs. Have a wonderful day!
Best,
Allison
I began ordering from Fabkids when my Great-Granddaughter was about 2- or 3- years-old - she is now 8, and I am still ordering for her. The sizes are true, the quality is great, and the prices are very reasonable. I would recommend anyone with children to order from Fabkids. I hope they never change!
Hello Tina,
We are happy to know that you are satisfied with your purchases with FabKids. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Allison
Amazing. All three boys loved their new sandals and it fits their personalities. Definitely gonna order more! Thank you
Hello Mary,
Thank you for the great feedback about your purchase! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience at FabKids!
Best,
Allison
Very amazing quality items & came super fast shipping as well. My daughter loves them with all her pretty outfits! AMAZING PRICES
Hello Kelsie,
We are glad that you are satisfied with the items you purchased. Rest assured that we will continue providing great products for members like you. We hope you will always have a wonderful experience with us in the future!
Best,
Allison
Shoes is the only item I will keep buying from this site. Dresses are not the right size and the fabric is very cheap.
Hello Yunuen,
Thank you for sharing your experience on the items we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Tamica,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia