Fair

I'm a total skeptic when it comes to things like these but I've been pleasantly surprised by how incredibly seamless this process was. I got a cheap payment Versa that looks flawless and brand new. Vehicle runs perfectly and making payments is straight forward. No hoops to jump through

This is by far an interesting Pap. Unfortunately but an individual like myself that don't know much about cars and contract I am looking for more information. The prices are truly exciting for me as a single parent. However

I had lots of technical problems with the app. Background check took almost a month and already been approved months before this w both Uber and Lyft. Got my scheduled appointment and made deposit. Waited for appointment to pick up car

5 Star experience with Fair! No haggling or long hours feeling like your held hostage at a dealership over price negotiations. This platform is amazing and so simple! The FAIR concierge team did an amazing job addressing my concerns + communication. Great experience!

I spent countess hours and energy trying to get a car only to find out I was given misinformation by one of their customer support agents. The app also kept freezing on me repeatedly. Not an ideal experience.

Seemed like a good deal a month ago but after the 300%+ increase in start payments in the same way creditors sense red flags when one person applies and/or obtains multiple new accounts/debts in a short amount of time bc they could already know they're dying (for example LOL) so whatever I wonder what Fair is preparing for!?"

Update 6/13/18: Problem still exists. Keeps looping back to the search page over and over agin no matter the vehicle. I'm done with y'all. Original post 6/11/18: This app is garbage. After I turned in my first Fair car (which I got in January and was actually a smooth process)

Signed up and was approved for a car last week. After selecting 1st car app still tells me I need to pick up car company will not confirm that they cancelled order told to call back the next morning. This is ridiculous and I understand it takes time for a refund to process back into my account however to not provide any documentation or anything. They say they record all phone conversations and chat logs well I have done so myself with screen shots and video recordings and will be putting in a dispute with my bank and attorney if necessary to get my money back from this company. Buyer beware definitely not as easy as it seems. I'd hate to see what happens if you get a vehicle and want to return it how long they continue to charge you."

Seriously the coolest product. I got a car all through the app. It took about two days but customer service kept in the loop EVERY step of they way. Super knowledgeable crew over there! I can't recommend Fair enough! If you're hesitant you should still try it! Great job Fair!

Anxious to sign up for months versus a Hertz/Lyft deal so I had to fill up across the street. The Hybrid should be getting me 36/40 mpg but depending on the gas type it's just 32/35. I awakened to a nail in my tire and got it patched for $20 elsewhere after Firestone wanted to sell me a new tire for $127. Dante in Fair Customer Service/Phoenix has been exemplary in doing his utmost to make things right for me and make me come away feeling good about Fair. Companies are their employees and it's specifically Dante's extra efforts that make me feel positive about Fair. An indifferent or bad Rep makes any company look bad and results in negative word of mouth. Dante is a sterling example of exactly the kind of Rep Fair needs to succeed."

Didn't realize they were going to put an inquiry on my credit report without me even getting access to the app period! Would rather have not had that happen at all. Not very fair. I don't remember telling anyone they could do that either.

I had a Fair car for about 5 months. Aside from breaking down on the second day- which they did fix- my time having the car was decent. Honestly they do not care about their customers and only want to look good. Too many cooks in the kitchen here."

Probably the worse app ever. I have been trying get a car since December but I keep getting a response back saying my drivers license expired which it doesn't expire until the next year. They supposedly fixed it but never anything new don't waste your time it's useless

This company has many issues. You are better off going to anywhere but here. I ordered a vehicle paid for it and after 2 weeks was told it would be another week for delivery then another then another. There is no one you can call or email. They do not return phone calls. Service is terrible

I have tried to obtain three separate vehicles. They check if you have money To cover the first payment then it says it's confirming the order. Three times I get an email saying the car in no longer available. This last time I called the actual dealership. They said they car is completely available. So I don't get the business model here. Sounds like a good idea but they cannot deliver. I would highly recommend avoiding Fair. Also almost every five star review is a bot. Check the most recent. I am now up to four vehicles that were unavailable. I am reporting this scam app and service to Apple. It needs to be pulled from the App Store.

I really don't have nothing bad to say about Fair. I've been with them for a few months now and any little problem i might have they are willing to help or fix. Their customer service is amazing and so far my experience has been great.

Visit their Facebook page to see the real reviews! Fair is just like any other car dealers. Rip off! None of the representatives know what they are doing. Don't trust the charges they show on the app. After the soft credit check. It's more than that

I'm the perfect fair customer - unsure how long I'll need the car but I know it's at least months so I don't want to rent. Fair presents very ‘fair' pricing with open ended end dates so you're not jammed in with a car you don't want. Sarah N a rep contacted me directly with a coupon and guided me through the process like my own personal angel. The dealer in Huntington Beach had the car in perfect shape and were really kind and patient. And Matt D from corporate followed up personally and was enthusiastic and genuine. I highly recommend Fair. You'll be glad you jumped in.

Me and my son both got vehicles from this location. They were awesome people. I'm on first name bases with these two. I can't wait to send more of my uber friends to Claremont and see Logan and Rudy! They are by far the BEST!

I was super excited about this app" to "do you have sufficient funds available?" After restating that I was having issues with all forms of payment and that I indeed had sufficient funds I got the same reply "I've sent it to the engineering department. You'll receive an email in 24 hours." While checking back every 24-48 hours as to the status of my issue the app made me go through the sign up process a few times. Eventually I chatted with someone who said there are now multiple accounts and they worked to delete all the duplicates. I was told to wait 24-48 hours and then I should be able to sign back in and proceed. 48 hours later I sign in and get a message that my email address can't be verified because it belongs to another account. All of these issues have been going on since the end of June. It's a great idea but from my experience

If you love kicking the tires before you buy but this one cuts him out completely. I got a great car for $200/month plus insurance for $80. When our kid goes to college in 21 months I can walk away. And the car is perfect. Just what I needed."

I enjoyed the simplicity of the app. I'm only here for 6 months and don't need a car with long-term commitment. Since I can bring my car back any time it suits perfectly. Happily driving around in my Jeep! Also

They made a copy of my license and within 5 minutes I had the key and was on my way. Definitely recommend it for people who are looking to try out cars or live flexible lifestyles where they can't commit to car payments. If you have an issue they have stellar customer service and will look to resolve your problem as soon as possible. If you're on the fence like I was just do it."