Fair

I was looking confused wen I got to the Lawndale lot Mia came to the rescue n put her hand around my shoulder n took me to the perfect car for me very professional five stars

Pros: - very smooth process to sign up and browse vehicles - paperwork process very smooth -soft inquiry hit to browse vehicles is extremely helpful and will display your maximum allowed monthly payment -pickup process for vehicle is incredibly smooth as I was in and out in 15 minutes (plates already on vehicle and ready to go) - great alternative to purchasing vehicle and you won't have to worry about the very exhausting process of selling a vehicle when getting rid of it. With fair can simply return it when you are done Cons: - prices are ok but could be slightly better -a huge flaw is that you can only acquire a vehicle in the state you reside in. A massive customer base could be built if fair allows customers to get vehicles in neighboring states or in any state as I found many vehicles of interest in neghboring states but could not acquire any due to that policy. - a "make offer" option on monthly payments should be implemented -could use better inventory syncing as I booked two cars both which said available on app but a day later said car was not available. - vehicle had some issues such bad keyfob batteries and one low tread tire that I wasn't too happy about nnhand I feel should have been replaced. - a big issue is that a hard credit inquiry needs to done with every vehicle request. If customer is changing cars frequently this could have a major impact on their score. This should be addressed

I'm moving to Maine soon and would love to use this app to get a truck. Any update on new states that Fair will be available in?

You must be dreaming if you think I'll give out my license just to look at cars. Im glad there are better apps like cars or autotrader

Totally wasting time. Whenever I chose a car but the process is totally not fair. Actually it's so POOR."

I am a return customer and fair provides verified cars. Tim from Fair Nashville office is an excellent resource

You tripled your down payments out of nowhere. Who is your app appealing to anymore anyway. Such a shame!

They seems like they're just advertising to hook fishes not make clients - it's their Get in business - and Get out of a business scheme. Great idea

Rate should be disclosed on front page without credit check. Very similar like leasing new car. Using this app you paying more and leasing used car.

Had a great experience leasing a car with Fair. You do it all right in the app - very easy and clear. And can't beat this deal

Needed a car and I was seeing fairs ad everywhere. Downloaded and can't get passed through the first step... never receiving a 6 digit code. Deleted.

This experience with FAIR has been the absolute worst experience of my life with a car purchase/lease if I could give no stars I would; I int regret much in life but I regret ever attempting to deal with FAIR; Their customer support concierges read standard scripts don't waste your time with them you'd do better with FAQs. Regarding managers: if you can actually track one down they have limited access and only interested in kicking the can down the road not actually giving good customer service at all or not truly getting anything done! Hold times *******@minimum 1/2 hr and went up to 2hrs! I waited 2 hours yesterday on hold! I was looking for a short term lease while my brand new vehicle is being manufactured... found a few vehicles and went to the dealer lot and both vehicles were awful in-person. Canceled the initial order then found a vehicle on a dealer lot; vehicle was submitted to FAIR inventory but FAIR says if the vehicle isn't in your payment range then you won't see it? Pre Approved for 842+ without verifying income then once they verified income of $99k with W2 forms they reduced the payment max to 818? Perfect credit 755+; Previous lease on brand new car from major brand was 1360/month;@$102

They took starting payment of $800 which will not be refunded and they don't have the insurance option

Bad service I paid and signed the contract on Monday and until Wednesday still have no car.! Slapstick"

The new app update is actually a step backwards in terms of interface. Bring back the previous categories

Aida and Harry were amazing. One word to describe my entire experience "FAMILY". That's how they have made me feel like one of their family members.

First car was a great experience. Second one was a bit tougher. I'm sure it's cause of growing pains. Hopefully they can figure this out.

I see some vehicles on the app but the prices are not up when will this be fixed so that I may purchase a vehicle.

I am a top tier driver. Full time. I live in las vegas nevada and i would love this service here. When will you be coming to the vegas market?

Fair is like the DMV. You absolutely don't want to deal with them but you have to. You have no other choice. If you want to wait hours and hours and days to get ahold someone to fix your problem. Be my guest. The problem with fair is that there are multiple different departments that are extremely under staff. I have been waiting for my vehicle to go verified on the Uber app so I can start driving. At first they told me it would take 24hrs for the vehicle to get processed in there system. Which I understand but still think that's too long. But that wasn't the problem. After 24hrs I didn't see my vehicle update so I asked for assistance through the app. Come to find out no one processed the documents. So I have to wait another 24hrs for a mistake I didn't have control over. IT GETS BETTER... after another 24hrs I check my Uber app still no update. So I check in again. Now the issue was that there's a lot of requests and not much help. So now I am told to wait another 24hrs. I'm only suppose to wait 24hrs and now I'm having to wait 72hrs for something that's not my fault. On top of that I haven't made a single penny within the 72hrs and they are going to be expecting a weekly payment of 202$. In conclusion

It's a great service. Reasonable prices. And they are beyond everything. Thank you so much for everything

I am planning to get an electric car and want to test drive them all before I put money down. "Can't wait... great app.

This app isn't fair at all! Thought I could rent out a nice sportscar for the summer but why should I pay an initial fee of Xk? Doesn't make sense...