• Fair

Fair

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Overview

Fair has a rating of 2.8 stars from 848 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Fair most frequently mention phone number, worst experience, and credit check problems. Fair ranks 185th among Autos sites.

  • Service
    5
  • Value
    5
  • Shipping
    2
  • Returns
    2
  • Quality
    4
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How would you rate Fair?
Top Positive Review

“The Uber Way!”

Adam K.
7/1/19

I had lots of technical problems with the app. Background check took almost a month and already been approved months before this w both Uber and Lyft. Got my scheduled appointment and made deposit. Waited for appointment to pick up car

Top Critical Review

“Wait”

Michelle J.
10/27/19

Seemed like a good deal a month ago but after the 300%+ increase in start payments in the same way creditors sense red flags when one person applies and/or obtains multiple new accounts/debts in a short amount of time bc they could already know they're dying (for example LOL) so whatever I wonder what Fair is preparing for!?"

Reviews (848)

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Reviews that mention popular keywords

customer service (135) phone number (18) drivers license (15)
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Stephanie W.
California
1 review
0 helpful votes
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July 9th, 2018

The apps seems ok to use the prices are horrendous

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Sam E.
California
1 review
0 helpful votes
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August 6th, 2019

Jeff was amazing and everyone else was the best and had great fast service.

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George B.
California
1 review
0 helpful votes
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September 6th, 2019

Stacy was very helpful and was very pleasant Explained everything I needed! Great job

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Tony R.
California
1 review
0 helpful votes
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September 3rd, 2019

David EVans and Mia were so helpful... all questions were answered and fully understood!

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Dave F.
California
1 review
0 helpful votes
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April 18th, 2018

Great program with great ideas. I don't know whose idea is it! But it really works great

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Mark S.
California
1 review
0 helpful votes
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June 6th, 2018

I had the best experience and I love the car I leased through you all! The process was convenient

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Paul B.
California
1 review
0 helpful votes
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August 28th, 2019

Jeff was helped a in renting a car. He was nice guy helps you to get in Uber car.

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Jason O.
California
1 review
0 helpful votes
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August 7th, 2019

Very nice and helpful people Tuna and Jeff and the team were great

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Anna N.
California
1 review
0 helpful votes
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September 26th, 2019

David Damon are very good Fair representatives... Very personal an helpful an courteous..

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Stephanie V.
California
1 review
0 helpful votes
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August 12th, 2019

Everyone who helped me was great! Tina was amazing!

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Susan B.
California
1 review
0 helpful votes
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August 12th, 2019

Everything was great! Tina explained everything. Fast and easy.

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Kevin U.
California
1 review
0 helpful votes
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August 29th, 2019

The guy who checked me in was great! And the service was amazing!

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Alex T.
California
1 review
0 helpful votes
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May 4th, 2018

Service was very pleasant and concise. They were very responsive and quick.

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Robert Y.
California
1 review
0 helpful votes
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December 22nd, 2018

It would be nice to give to option to choose my location

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Stephen D.
California
1 review
0 helpful votes
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September 3rd, 2019

The best. Nice attention very happy. All good. Jill was very nice!

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James D.
California
1 review
0 helpful votes
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April 7th, 2019

I have had a relatively good experience with fair. I found a car I loved

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Adam Z.
California
1 review
0 helpful votes
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September 7th, 2018

Got the car I want love fair thank u I really want to pay to keep the car

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Jack A.
California
1 review
0 helpful votes
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March 20th, 2018

We needed a second car but weren't sure if it would be a permanent need

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Barbara J.
California
1 review
0 helpful votes
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January 11th, 2020

I like fair service. Fair have good customer service

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Stephanie W.
California
1 review
0 helpful votes
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June 23rd, 2019

It's no cars availably when i go there or it's only one to chose from

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Barbara O.
California
1 review
0 helpful votes
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April 18th, 2018

I seriously thought this app seemed to good be true

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Martha T.
California
1 review
0 helpful votes
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June 18th, 2018

This needs more options for where I can use it. Expand please!

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Linda J.
California
1 review
0 helpful votes
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June 24th, 2018

When is fair going to be available in the Phoenix Arizona area?

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John B.
California
1 review
0 helpful votes
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November 3rd, 2018

Would love to do this. It seems like nobody has anything going for Wyoming though.

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Daniel U.
California
1 review
0 helpful votes
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December 6th, 2018

Fair's employees really do care about getting customers to s resolution.

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From the business

Fair is a new way to get a used car that lets you lease a pre-owned vehicle completely digitally – and for as long as you want. Use your phone or the web to shop cars with monthly payments that fit your budget, get approved in-app, sign for the one you want with your finger, then drive it month-to-month for ultimate flexibility, or on a 2-year or 3-year lease if you want the best value.

Business History

Headquartered in Santa Monica, Calif., Fair launched in August 2017 as an app-based digital leasing platform for pre-owned vehicles. Since then, the Fair app has been downloaded almost 4 million times and the company has grown into the world’s leading used car leasing platform, serving customers throughout California and Florida.

Company Representative

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Michelle W.

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