• Fair

Fair

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Overview

Fair has a rating of 2.8 stars from 848 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Fair most frequently mention phone number, worst experience, and credit check problems. Fair ranks 57th among Autos sites.

  • Service
    5
  • Value
    5
  • Shipping
    2
  • Returns
    2
  • Quality
    4
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How would you rate Fair?
Top Positive Review

“The Uber Way!”

Adam K.
7/1/19

I had lots of technical problems with the app. Background check took almost a month and already been approved months before this w both Uber and Lyft. Got my scheduled appointment and made deposit. Waited for appointment to pick up car

Top Critical Review

“Wait”

Michelle J.
10/27/19

Seemed like a good deal a month ago but after the 300%+ increase in start payments in the same way creditors sense red flags when one person applies and/or obtains multiple new accounts/debts in a short amount of time bc they could already know they're dying (for example LOL) so whatever I wonder what Fair is preparing for!?"

Reviews (848)

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Reviews that mention popular keywords

customer service (135) phone number (18) drivers license (15)
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Jack I.
California
1 review
0 helpful votes
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September 13th, 2018

I signed up through my new Uber account and am already seeing a big difference in price!

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Sharon R.
California
1 review
0 helpful votes
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September 21st, 2018

It's easy. You get to choose your car. Awesome experience. Flawless. Highly recommended.

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Eric N.
California
1 review
0 helpful votes
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October 5th, 2018

The rate increase by $30 once you sign. These prices should be more accurate.

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Brian R.
California
1 review
0 helpful votes
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November 29th, 2018

Very easy to use and convenient. Haven't made a purchase yet but am considering.

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Maria W.
California
1 review
0 helpful votes
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December 12th, 2018

I'm wondering what the advantages are for this app

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Janet L.
California
1 review
0 helpful votes
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December 30th, 2018

Detroit Michigan is the motor city. Car capital to me. We have gmc

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Bill Z.
California
1 review
0 helpful votes
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February 12th, 2019

The process of getting my car was so easy and quick. Thank you for this such a good app!

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Kimberly W.
California
1 review
0 helpful votes
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February 20th, 2019

Amazing app helped me buy my first car thank you guys so much!

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Sharon F.
California
1 review
0 helpful votes
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March 7th, 2019

Some of these payments are higher than a new lease at the dealership

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Alex U.
California
1 review
0 helpful votes
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March 14th, 2019

This app not even letting me pick a car and keep giving error messages

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Maria E.
California
1 review
0 helpful votes
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June 25th, 2019

Never been able to use the app. Can't login anymore at all.

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Scott I.
California
1 review
0 helpful votes
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August 4th, 2019

Jeff and Justin took care of me. They sent an Uber to come get my fair car.

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Christine C.
California
1 review
0 helpful votes
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August 5th, 2019

Best team. Thanks a lot guys. Hassle free and very easy.

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Michael E.
California
1 review
0 helpful votes
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August 9th, 2019

The team member Tina and Bruce are awesome. Great service.

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Chris G.
California
1 review
0 helpful votes
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August 31st, 2019

Jeff didn't get out of the car till I wrote a 5 star review mentioning how well He did

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Bob P.
California
1 review
0 helpful votes
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September 3rd, 2019

Team was very helpful. Jeff answered all my questions.

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Alex F.
California
1 review
0 helpful votes
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September 1st, 2019

All team members are great I appreciate them a lot

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Tony J.
California
1 review
0 helpful votes
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September 14th, 2019

I went to the Dublin location and Stacy really took care of me!

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Tony V.
California
1 review
0 helpful votes
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September 21st, 2019

Tells me to come back in 30 days because I'm not pre qualified. What's the point...

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Joe X.
California
1 review
0 helpful votes
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October 7th, 2019

My car broke down so I was on the need to get a rental

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Frank U.
California
1 review
0 helpful votes
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October 13th, 2019

Fair has been a godsend for me. I hated all the drama of cars breaking down

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Stephen X.
California
1 review
0 helpful votes
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November 9th, 2019

The only thing that's puts me down is when I Reserved a Car and not getting it right on Time Scheduled.

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Mike L.
California
1 review
0 helpful votes
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January 19th, 2019

But it's not very fun to use when I can't see everything."

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Eric E.
California
1 review
0 helpful votes
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January 23rd, 2019

Had a good experience with my new fair lease. The process was easy

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Sharon J.
California
1 review
0 helpful votes
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February 3rd, 2019

I want to see what cars are offered and learn more. However

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From the business

Fair is a new way to get a used car that lets you lease a pre-owned vehicle completely digitally – and for as long as you want. Use your phone or the web to shop cars with monthly payments that fit your budget, get approved in-app, sign for the one you want with your finger, then drive it month-to-month for ultimate flexibility, or on a 2-year or 3-year lease if you want the best value.

Business History

Headquartered in Santa Monica, Calif., Fair launched in August 2017 as an app-based digital leasing platform for pre-owned vehicles. Since then, the Fair app has been downloaded almost 4 million times and the company has grown into the world’s leading used car leasing platform, serving customers throughout California and Florida.

Company Representative

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Michelle W.

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